The System Director, Environmental Services provides strategic leadership and operational oversight for all Environmental Services (EVS) functions across the health system. This role is responsible for driving system-wide standardization, financial stewardship, quality outcomes, and excellence in patient experience across all EVS service lines. The System Director ensures EVS services are delivered safely, efficiently, and cost-effectively across acute and non-acute care settings, aligned with organizational objectives and professional standards.
- Lead system-wide strategic and operational planning for EVS service lines, including environmental hygiene, waste management, pest control, linen services, and patient experience initiatives.
- Partner with site EVS Directors to develop and execute standardized practices, workflows, training programs, and branding across the health system.
- Ensure EVS services support organizational priorities related to safety, infection prevention, regulatory compliance, and patient satisfaction.
- Develop and oversee annual operating budgets for assigned EVS cost centers, including monthly variance analysis and action planning.
- Present monthly financial performance, variance explanations, and corrective actions to Hospitality Services senior leadership.
- Coordinate and submit quarterly productivity normalizations and characteristic surveys in collaboration with Finance.
- Establish and monitor annual cost-saving targets across the system, with accountability plans for site leadership.
- Oversee system-wide EVS capital planning, prioritizing equipment needs across facilities.
- Develop and submit capital request A3s for review and approval by AVP/VP Hospitality Services.
- Analyze spending trends, contract compliance, rebate performance, and invoicing for EVS-related professional services.
- Lead negotiation, evaluation, and renewal of EVS contracts; interpret legal and operational contract terms to ensure value and compliance.
- Maintain responsibility for standardized EVS policies, procedures, and system initiatives.
- Co-chair the EVS Advisory Council with the AVP of Quality to drive best practices, product standardization, and continuous improvement.
- Ensure alignment with infection prevention standards, accreditation requirements, and regulatory expectations.
- Ensure EVS team member competencies, onboarding, training, and annual in-service requirements are current and properly documented.
- Oversee recruitment strategies and annual performance management processes for EVS leadership teams.
- Conduct regular safety huddles and structured leadership meetings focused on KPIs, productivity, financial performance, staffing, and patient experience outcomes.
- Lead system-wide EVS patient experience initiatives, reinforcing service excellence and service recovery expectations.
- Ensure accountability to service line agreements and departmental performance standards.
- Maintain high visibility across all facilities with a documented monthly rounding schedule.
- Facilitate effective communication between EVS teams, clinicians, infection prevention, support services, and executive leadership.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Exceptional healthcare organizations are built on the teams and leaders who create safe, clean, and healing environments for patients every day.
Geisinger is seeking a System Director, Environmental Services - a highly visible system-wide leadership role responsible for advancing EVS excellence across multiple facilities while driving consistency, quality outcomes, operational performance, financial stewardship, and patient satisfaction.
The ideal candidate will have:
Multi-site healthcare EVS leadership experience
Deep knowledge of infection control and floor care operations
A proven ability to develop leaders and hold teams accountable through coaching and mentorship
Strong relationship-building skills across diverse hospital environments
The courage to make difficult decisions and bring forward solutions
Experience identifying operational opportunities and standardizing best practices
HRO experience as a strong plus
The selected candidate will be expected to travel regularly throughout the Geisinger service area. Candidates should currently reside within the Geisinger footprint or be willing to relocate to Pennsylvania. The assigned office location will be based on the Geisinger campus nearest to the candidate's residence.
If you're a strategic leader who enjoys building teams, elevating performance, and creating lasting operational improvements across a health system, apply today!
Bachelor's Degree- (Required), Master's Degree- (Preferred)
Minimum of 7 years-Related work experience (Required), Minimum of 7 years-Leadership (Required)
Certified Healthcare Environmental Services Professional (CHESP) within 12 months - Association for the Healthcare Environment
Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.
KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
EXCELLENCE: We treasure colleagues who humbly strive for excellence.
LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.
