Top 3 Audio visual manager Jobs in Davenport, Ia

Tech Support Supervisor
Solutions Management Group —Davenport, IA
- Full-time
- Classroom
- Management
- Mid-level
Audio Visual Technician
Tri-City Group —Davenport, IA
- Full-time
- Pass drug screening
- Mid-level
- Residential
Quick Apply
3rd Shift Maintenance Technician
Parker Hannifin Corporation —Davenport, IA
- $27.18 - $33.54 an hour
- Overtime
- Writing skills
- Mid-level
- High school diploma or GED
- Flexible schedule

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Audio Visual Technician
Tri-City Group —Davenport, IA
Minimum of 2 years of experience with commercial installation related to Audio Visual. Commercial/Residential installation and Service experience working with…
Quick Apply
Assistant Director of Development, Ophthalmology and Visual Sciences
UI Center for Advancement —Iowa City, IA
Manage portfolio of active major gift prospects and work with supervisor to develop their readiness to advance. Bachelor's or better in any major.
14d

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Audio/Visual Project Manager
A-V Services Inc. —Columbus, OH
Strong technical understanding of AV integrated systems and ability to manage field challenges. Review and interpret project documentation, including test fit…
From $100,000 a year
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EHS Manager
WESTERMAN INC —Bremen, OH
Provides support to other EHS Managers within Westerman Inc. during incident investigations to identify root causes and develop Corrective Actions.
$95,000 - $105,000 a year
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6d

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Tech Support Supervisor

Solutions Management Group -
Davenport, IA

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Job Details

Full-time

Qualifications

Desktop computer repair
Monitoring machines
Non-technical user support
Field service equipment repair
Event breakdown
Computer operation
Managing technical support teams
Team member evaluation
Management
Managing teams in a customer support role
Team leadership
Coaching
Equipment installation
Peripheral setup
Hardware maintenance
Performance feedback (performance evaluation method)
Mid-level
Frontline customer support management
Audio systems
User training (technical support)
AV installation within event venues
Hiring
Internal employee customer service
On-site repair services (office equipment)
Desktop (troubleshooting support)
Incident management operations support
Mentoring
Software documentation
AV system troubleshooting
System deployment

Full Job Description

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Davenport, Iowa
Davenport, Iowa
The Tech Support Supervisor will organize and coordinate endpoint deployment and break-fix efforts by the day-to-day coaching of full-time technicians, ensuring efficient and accurate resolution of incidents and requests. Work with Customer Support Technicians to provide direct support of computers, peripheral equipment, software, and converged educational technology through the Customer Support Services Team (CSS). This includes all equipment from the network’s edge to the end user and encompasses a wide range of computer and audio/visual peripherals including, but not limited to, projectors, displays, document cameras, audio amplification and similar equipment. The position provides operational support and incident resolution for both individual components and systems and works closely with end-users to solve both technical and operational problems. The Tech Support Supervisor will document solutions and work closely with the Customer Services Support Team, the Service Desk, and the System Administrators to efficiently resolve issues. The Tech Support Supervisor will coach and mentor the Customer Support Technicians to ensure that policies and procedures set by the Leadership Team are applied consistently.
Responsibilities
Provides excellent customer service to all Community College staff and students
Participates in the hiring/training/developing of all Customer Support Technicians
Conducts performance reviews for Customer Support Technicians
Establishes target activities and manages Customer Support Technicians team daily workflow
Acts as first point of contact, for Customer Support Technicians and works closely with the Customer Service Manager
Install, supports, and repairs College computers, peripherals, software, and educational technology equipment
Interfaces effectively, efficiently, and professionally with end users to resolve issues related to effective use of technology
Travels to on-campus and off-campus facilities for installation, demonstration, maintenance and repair of equipment
Observes and reports equipment performance deficiencies
Promotes self-service and coaches end users to use self-service when remote or desk side visit could have been avoided
Provides on-going operational training to end-users with hands-on training and/or writing technical support documentation for installed classroom systems.
Provides set-up, operation, and teardown of AV support for miscellaneous college events
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audio visual manager jobs in davenport, ia

Tech Support Supervisor

Audio Visual Technician

3rd Shift Maintenance Technician

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