Job Description
Our mission is to provide community-based, full-service health care of the highest quality with respect and dignity for all people including the underserved and uninsured. We are looking for a candidate to serve as a pharmacy driver and pharmacy technician at our pharmacy who will be responsible for the safe and timely delivery of medications to customers as well as capturing proof of delivery all in a compliant manner.
This role will include carrying out the day-to-day operations of the pharmacy, including filling prescriptions, coordinating prescription delivery, and resolving insurance claim rejections. The ideal candidate will also help process prior authorizations, pursue patient assistance programs, and foundational assistance programs to assure all patients receive affordable care. The ideal candidate will also develop trusting relationships with patients and adapt to the patient's unique needs in order to remove barriers to care.
Responsibilities: Specific duties will include, but not be limited to:
- Entering new prescription orders and refill requests for patients
- Filling and labeling medications
- Facilitating delivery of medications to patients as needed
- Processing insurance claims and resolve insurance claim rejections
- Receiving and processing prior authorization requests as needed for patients.
- Ordering inventory from drug wholesalers
- Maintaining pharmacy records as required by the board of pharmacy and other regulatory bodies
- Building strong working relationships with the community, stakeholders, and clinic partners to meet all required needs of the clinic as well as the community
- Following-up with patients via phone calls or text messages to facilitate prescription filling and adherence
- Communicating in a manner that protects patient privacy
- Advocating for patients and provide patient-centric pharmacy services.
- Interacting with customers and co-workers professionally and appropriately
- Capturing signatures when needed for deliveries, maintaining safe keeping of records and delivering to pharmacy in a timely manner
- Ensuring that vehicle is maintained properly, i.e., working brakes, controls, tire pressure, and fuel on a daily basis
- Driving safely
- Obeying traffic laws
- Working in a fast-paced environment
- Driving in differing weather conditions
- Loading and unloading goods
- Taking direction from the pharmacist-in-charge or pharmacist on duty
- Complying with pharmacy policies
- Understanding confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and following HIPAA guidelines regarding readily identifiable protected health information
- Delivering patient medications and directing all pharmacy related questions/concerns back to the pharmacist
Skills and Specifications:
- Ability to secure provisional or pharmacy technician trainee license (state specific)
- Excellent customer service skills
- Punctual
- Excellent driving and parking skills
- Organized and able to keep records
- Ability to read, write, speak, and understand English
- Have a valid driver’s license
- Have access to a vehicle
- Have proof of valid insurance
- Ability to effectively read and interpret maps
- Ability to lift, push, and pull up to 40 lbs.
- Have no moving violations within the past two years
- Have no serious traffic offenses
Preferred Qualifications
- Active Pharmacy Technician license from the Florida State Board of Pharmacy
- 1 year of experience working within a retail or clinic setting
- Prior experience working in a 340B pharmacy would be great but not required
- Previous experience working with BestRx system
These are our founding principles and what they mean for you as a potential member of our team.
Defined Patient Choice. We are fierce defenders of patient choice. We will always fight to ensure patients get the care and medications they deserve. As a member of the team, this means you will be expected to find innovative and outside of the box solutions to solve the systemic hurdles and friction that exists in our healthcare system. You will not accept the status quote in healthcare, and you will push through barriers to fight for patients at all times.
Protect the Safety Net. Our mission is to protect the safety net for providers that deliver care to our most vulnerable and underserved communities. As a member of the team, understanding and empathizing with the needs and requirements of our customers who serve these patient communities will be critical to your success. You understand and embrace the fact that this is real on-the-ground healthcare, where often the best technology or clinical interventions will fall short, and you will be expected to roll up your sleeves and solve the problem by any means necessary.
Drive Clinical Innovation. Working beyond the 4 walls of the pharmacy, we deeply believe clinical innovation drives superior patient outcomes and financial results. As a member of the team, you will uphold and uplevel the physical, clinical, and digital pillars of the business. You are someone who is excited by the challenge of connecting the dots in new ways everyday between the physical-clinical-digital.
Fuel Shared Success. We win when your covered entity partners and their patients succeed. We as a team collectively embrace successes and failures together while upholding a high performance and results-driven culture.
Sustained Persistence. Healthcare is slow to change. We keep chipping away at the root of the problem, striving to improve clinical outcomes and experiences. As a member of the team, you are able to move quickly and efficiently to get things done while understanding that it will take years of getting stuff done, to move the needs in healthcare. You are someone who gets excited by big hard problems that require years of creative and agile execution to accomplish the desired outcome. And along the way you are never afraid to question why something is the way it is, and you find ways to deliver better outcomes for customers and patients through years of sustained delivery of results over long stretches of time.
Pay: $20.00 - $23.00 per hour
License/Certification:
- pharmacy technician license in the State of Florida? (Required)
Work Location: In person
