Customer Service Representative Specialist Sr - Treasury Management Care Center
PNC Financial Services Group —Sacramento, CA
- $37,500 - $75,000 a year
- Full-time
- Remote
- Spanish
- 3 years
- Continuous improvement
- Wellness program
- Health savings account
2d
Customer Success Specialist
The Semios Group —Sacramento, CA
- $27 - $31 an hour
- Full-time
- Remote
- Spanish
- Mid-level
- Driver's License
- Health insurance
Quick Apply
6d
Corporate Client Service Specialist
Capitol Services —Sacramento, CA
- $26 - $35 an hour
- Full-time
- Hybrid work
- Senior level
- Communication skills
- Time management
- Paid holidays
- Disability insurance
Quick Apply
Provider Relations Specialist
Nivano Physicians —Sacramento, CA
- $60,352.61 - $72,639.70 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Sales Support Specialist
CreativeMC —Sacramento, CA
- $25.00 - $26.50 an hour
- Full-time
- Background check
- Office
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
CUSTOMER SERVICE SPECIALIST, FRANCHISE TAX BOARD
Franchise Tax Board —Sacramento County, CA
- $3,861 - $6,276 a month
- Weekends as needed
- Clean driving record
- Mid-level
- Driver's License
- Free parking
18h
Client Support Specialist - Greater Sacramento, CA Area (REMOTE)
Fidelity Investments —Sacramento, CA
- $44,000 - $80,000 a year
- Full-time
- Research
- Mid-level
- Residential
- Loan repayment program
- Tuition reimbursement
CUSTOMER ACCOUNT SPECIALIST
United States Cold Storage Inc —North Highlands, CA
- $23 - $26 an hour
- Overtime
- High school
- Word processing
- Computer literacy
- 401(k)
- Tuition reimbursement
Quick Apply
3h
Customer Service Specialist
Sonic Performance —Sacramento, CA
- $45,000 - $55,000 a year
- Full-time
- Microsoft Excel
- High school diploma or GED
- In-person
Quick Apply
13d
Client Support Specialist (CSS) - CNA & Janitorial Encouraged to Apply!
Whole Person Care Clinic —Sacramento, CA
- $21 - $22 an hour
- Full-time
- Background check
- Clinic
- In-person
- Health insurance
- Dental insurance
Quick Apply
Investment Services - Investment Relationship Specialist
Golden 1 Credit Union —Sacramento, CA
- $23.09 - $27.00 an hour
- Full-time
- Hybrid work
- Basic math
- Mid-level
- Office
Quick Apply
Customer Resolution Specialist - Spanish/English Bilingual - Part Time
Pick N Pull Auto Dismantlers —Rancho Cordova, CA
- $21.50 an hour
- Part-time
- Background check
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Associate Customer Success Specialist
4Insite, LLC —Sacramento, CA
- $30.00 - $32.46 an hour
- Full-time
- Ability to walk for extended periods
- Driver's License
- Senior level
Quick Apply
Customer Service Representative Specialist
Motion Industries (MOT) —Sacramento, CA
- $27.10 - $35.21 an hour
- Full-time
- Computer literacy
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply

Related jobs to explore

Based on your search for customer support specialist

Inventory Control Specialist
Advanced Helicopter Services —Woodland, CA
Clean & valid CA driver's license. Advanced Helicopter Services provides equal employment opportunities to all employees and applicants for employment and…
$24 - $31 an hour
Quick Apply
Administrative Specialist
City of Davis, CA —Davis, CA
Screens calls, visitors, and incoming mail; responds to complaints and requests for information; interprets and applies regulations, policies, procedures,…
$31.11 - $37.82 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Call Center Specialist (20/24 hrs.) - Main Library
Columbus Metropolitan Library —Columbus, OH
This is a stationary position that requires answering phones, chats, and e-mails for 90% of a shift. The work environment involves everyday risks or discomforts…
$18.01 - $23.26 an hour
2d
Specialist, Customer Incident
Chipotle —Columbus, OH
You will engage with our guests in a way that is diplomatic, consistent, and timely, driving an excellent customer experience and mitigates legal and…
$22.59 - $28.37 an hour
15h

Show more jobs in cities nearby

I want to receive the latest job alert for customer support specialist in davis, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support specialist jobs near davis, ca

Client Services Specialist jobs in Sacramento, CA

Customer Success Specialist jobs in Sacramento, CA

Labor Relations Specialist jobs in Sacramento, CA

Customer Service Representative jobs in Sacramento, CA

Client Services Specialist jobs in Pierre, SD

Client Service Associate jobs in New Jersey

Client Services Specialist jobs in Lancaster, PA

Social Services No Degree jobs in Los Angeles, CA

Client Success Manager jobs in Atlanta, GA

Hr Specialist jobs in Atlanta, GA

Client Services Specialist jobs in Bluffton, SC

Client Services Specialist jobs in Aurora, IL

Customer Success Specialist jobs in Tyler, TX

Customer Success Manager jobs in Los Angeles, CA

Intake Specialist jobs in Philadelphia, PA

Customer Success Specialist jobs in Nashville, TN

Customer Success Specialist jobs in Winston Salem, NC

Customer Success Specialist jobs in Cincinnati, OH

Clinical Application Specialist jobs in Raleigh, NC

Remote Customer Service jobs in Lakeland, FL

Customer Service Representative Specialist Sr - Treasury Management Care Center

PNC Financial Services Group -
Sacramento, CA

Apply Now

Job Details

Full-time
$37,500 - $75,000 a year
2 days ago

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance

Qualifications

Spanish
Customer communication
Financial services customer support
Customer relationship building
Coaching
Incident Escalation
Post-sales issue resolution
Technical support
Financial fraud detection
3 years
Managing clients in a customer support role
Continuous improvement
Decision making
Customer relationship management
Mentoring
Computer skills
Root cause analysis
Senior level
Associate's degree
Risk & issue management

Full Job Description

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Customer Service Representative Specialist Sr within PNC's Treasury Management Care Center organization, you will be based remotely. This is a remote position.

Candidate will be located within Pacific Standard Time zone
Shift will be 8:00 AM – 5:00 PM PST / 11:00 AM – 8:00 PM EST
Bilingual in Spanish strongly preferred

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Performs advanced customer service activities and initiatives for specialized products and services. Supports a complex dedicated suite of products/services, services a sophisticated client base, and/or leverages an advanced process or tool to support internal and external customers. Focus on problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners.
Receives, investigates and responds to customer inquiries regarding complex products, services and issues via all channels through which customers are served.
Resolves customer service inquiries and issues. Recommends appropriate solutions. Resolves the most complex or reoccurring issues, and identifies root cause and acts as an escalation point. May interact with higher levels within the customer organization.
Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality. Serves as a coach or mentor and may serve as a trainer to the customer service team.
Documents customer interactions and completes service requests to minimize customer effort or additional action.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Continual Improvement Process, Customer Interactions, Customer Service, Decision Making, Relationship Building, Results-Oriented, Technical Support

Competencies

Accuracy and Attention to Detail, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Problem Solving, Products and Services, Tech Savvy

Work Experience

Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Associates

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $37,500.00 – $75,000.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/27/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply Now

Refine Your Search

customer support specialist jobs in davis, ca

Customer Service Representative Specialist Sr - Treasury Management Care Center

Customer Success Specialist

Corporate Client Service Specialist

Provider Relations Specialist

Sales Support Specialist

CUSTOMER SERVICE SPECIALIST, FRANCHISE TAX BOARD

Client Support Specialist - Greater Sacramento, CA Area (REMOTE)

CUSTOMER ACCOUNT SPECIALIST

Customer Service Specialist

Client Support Specialist (CSS) - CNA & Janitorial Encouraged to Apply!

Investment Services - Investment Relationship Specialist

Customer Resolution Specialist - Spanish/English Bilingual - Part Time

Associate Customer Success Specialist

Customer Service Representative Specialist

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for customer support specialist in davis, ca

Explore jobs in more locations

Position Overview

Job Description

Qualifications

Preferred Skills

Competencies

Work Experience

Education

Certifications

Licenses

Pay Transparency

Application Window

Benefits

Disability Accommodations Statement

Equal Employment Opportunity (EEO)

California Residents

Job Seeker Tools

Employer Tools

Browse

Stay Connected