Top 14 Front desk specialist Jobs in Dayton, Oh

Front Desk Specialist
Bloom Family Eye Surgeons —Dayton, OH
- From $16 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Surgery
- Dental insurance
- 401(k)
Quick Apply
9d
Animal Care Specialist - Front Desk
Montgomery County, OH —Dayton, OH
- $41,475.20 - $52,956.80 a year
- Full-time
- Microsoft Word
- Mid-level
- Administrative experience
- Wellness program
- Health savings account
Medical Front Office - Patient Service Specialist
NovaCare Rehabilitation —Beavercreek, OH
- $16 - $17 an hour
- Full-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Access Specialist I - Main Campus - Full Time
Dayton Children's Hospital —Dayton, OH
- Full-time
- High school diploma or GED
- Children
- Data entry
3d
Access Specialist I- Huber Heights Urgent Care- Full Time
Dayton Children's Hospital —Huber Heights, OH
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Access Specialist I- Float- Full Time
Dayton Children's Hospital —Dayton, OH
- Weekends as needed
- Float pool
- High school diploma or GED
- Children
Front Desk Staff
WoodStream Wellness —Miamisburg, OH
- $15 - $16 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid time off
- Employee discount
Quick Apply
Access Specialist I- Main Campus- Full Time
Dayton Children's Hospital —Dayton, OH
- Full-time
- High school diploma or GED
- Children
- Data entry
Front Office Coordinator - Middletown, OH
Athletico Physical Therapy —Middletown, OH
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Front Desk Specialist
Centerpoint Health —Middletown, OH
- Full-time
- Background check
- Basic math
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Dental Coordinator
Equitas Health, Inc. —Dayton, OH
- $20.43 - $25.53 an hour
- Weekends as needed
- Dental office
- High school
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Patient Access Specialist
Mental Health Services for Clark & Madison Counties —Springfield, OH
- $16.25 - $19.00 an hour
- Full-time
- BLS Certification
- Pass drug screening
- Mid-level
- On-the-job training
4d
Surgical Scheduler
Compass Surgical Partners —Springfield, OH
- Full-time
- Surgery
- BLS Certification
- Windows
9d

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Data entry into EHR systems. Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee…
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Medical Front Office - Patient Service Specialist
NovaCare Rehabilitation —Beavercreek, OH
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection. Don’t underestimate the impact you can make on every…
$16 - $17 an hour

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Front Desk Specialist

Bloom Family Eye Surgeons
Dayton, OH

Quick Apply

Job Details

Full-time
From $16 an hour
9 days ago

Benefits

Dental insurance
401(k)
Paid time off
Employee assistance program
Employee discount
Retirement plan

Qualifications

Customer communication

Full Job Description

PRACTICE OVERVIEW

Bloom Family Eye Surgeons, through its owned and affiliated practices, is a leading provider of comprehensive medical and surgical eye care throughout Ohio. As a physician-led and physician-owned organization, we provide specialized ophthalmic care, including diagnosis, treatment, and management of eye diseases, advanced surgical services in our state-of-the-art surgery center, and comprehensive optometric services.

POSITION OVERVIEW

The Front Desk Specialist serves as the first and last point of contact for patients and plays a vital role in creating a positive patient experience. This position is responsible for accurately completing the patient check-in and check-out process, verifying demographic and insurance information, collecting patient payments, scheduling appointments, and maintaining accurate records within the NextGen electronic health record (EHR) system. The Front Desk Specialist supports efficient clinic operations by ensuring accurate documentation, facilitating communication between departments, and maintaining compliance with HIPAA and practice policies.

POSITION DUTIES AND RESPONSIBILITIES

Patient Reception and Check-In

Greet patients, visitors, and vendors in a professional, friendly, and courteous manner.
Verify patient identity using established procedures.
Check patients in for scheduled appointments.
Confirm and update patient demographic, insurance, and contact information.
Scan insurance cards, identification, and required documentation into the electronic health record.
Verify insurance eligibility and identify coverage issues prior to patient appointments.
Obtain required patient signatures for consent forms, HIPAA acknowledgments, financial policies, and other required documentation.
Notify clinical staff of patient arrival and communicate scheduling concerns when appropriate.

Patient Check-Out and Scheduling

Schedule follow-up appointments, diagnostic testing, procedures, surgeries, injections, referrals, and other provider-directed services.
Review provider instructions with patients and ensure follow-up recommendations are completed before departure.
Provide patients with visit summaries, educational materials, referrals, and other required documentation.
Coordinate referrals and assist with obtaining prior authorizations when applicable.

Insurance Verification and Data Management

Review upcoming appointment schedules to verify demographic and insurance information prior to patient visits.
Enter, update, and maintain patient information accurately within the NextGen EHR system.
Identify missing, incorrect, or inconsistent demographic or insurance information.
Work collaboratively with billing, clinical staff, and patients to resolve discrepancies and prevent delays in the revenue cycle.
Utilize insurance portals to verify eligibility and benefits.

Financial Responsibilities

Collect co-pays, deductibles, outstanding balances, and other patient payments in accordance with practice policies.
Process payments accurately and issue receipts.
Balance daily payment transactions and follow established cash handling procedures.

Communication and Customer Service

Deliver exceptional customer service while maintaining a professional and compassionate demeanor.
Answer incoming telephone calls and direct calls appropriately while maintaining front desk coverage.
Communicate effectively with patients, providers, billing staff, and other departments to support efficient clinic operations.
Keep patients informed of appointment delays and assist in resolving patient concerns within the scope of the position.

Documentation, Compliance, and Quality

Maintain complete, accurate, and timely documentation within the electronic health record.
Protect patient confidentiality and comply with HIPAA and all applicable privacy regulations.
Follow established office policies, procedures, and quality standards.
Assist with appointment reminders, recalls, and other patient outreach activities as assigned.

General Office Support

Maintain an organized, clean, and welcoming reception area.
Support daily clinic operations by performing administrative tasks as assigned.
Participate in departmental meetings, required training, and continuing education.
Work collaboratively with physicians, technicians, billing personnel, and administrative staff to promote efficient patient flow.
Perform other duties as assigned.

TECHNICAL AND PROFESSIONAL SKILLS

Experience using the NextGen electronic health record system preferred.
Knowledge of medical office procedures, patient registration, insurance verification, and scheduling practices.
Ability to accurately process high volumes of detailed information in a fast-paced healthcare environment.
Strong organizational skills with exceptional attention to detail.
Excellent customer service and interpersonal skills.
Strong verbal and written communication skills.
Ability to work independently while contributing effectively as a team member.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and insurance vendor portals.
Ability to handle confidential information with discretion and professionalism.
Ability to solve problems, prioritize tasks, and adapt to changing workflow demands.

PHYSICAL REQUIREMENTS

Prolonged periods of sitting, standing, and computer use.
Frequent use of standard office equipment, including computers, telephones, scanners, and copiers.
Ability to occasionally lift and carry up to 20 pounds.
Ability to move throughout the clinic as needed to support patient care and office operations.

ATTENDANCE REQUIREMENTS

Regular, reliable, and punctual attendance is an essential function of this position.
Ability to work scheduled hours and occasional overtime as needed to meet operational demands.

For full-time employees, Bloom Family Eye Surgeons offers vision care discounts, a Simplicity Health Direct Primary Care membership, dental insurance, a 401(k) plan, and paid time off.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Paid time off
Retirement plan

Application Question(s):

How many years of experience do you have working in a medical office, healthcare, or ophthalmology/optometry setting?
Do you have experience using NextGen EHR?
This position involves working in a fast-paced environment, answering phones, assisting patients at the front desk, verifying insurance, and completing administrative tasks. How comfortable are you managing multiple priorities at once?
Regular, reliable, and punctual attendance is an essential requirement of this position. Are you able to consistently work your scheduled hours and occasional overtime when needed?

Work Location: In person

Quick Apply

Refine Your Search

front desk specialist jobs in dayton, oh

Front Desk Specialist

Animal Care Specialist - Front Desk

Medical Front Office - Patient Service Specialist

Access Specialist I - Main Campus - Full Time

Access Specialist I- Huber Heights Urgent Care- Full Time

Access Specialist I- Float- Full Time

Front Desk Staff

Access Specialist I- Main Campus- Full Time

Front Office Coordinator - Middletown, OH

Front Desk Specialist

Dental Coordinator

Patient Access Specialist

Surgical Scheduler

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