Top 10 Loan specialist Jobs in Dayton Oh

Loan Servicing & Loss Mitigation Specialist
1st National Bank —Lebanon, OH
- $40,000 - $50,000 a year
- Full-time
- Research
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
9d
Loan Sales Specialist
OneMain Financial —Miamisburg, OH
- $17 - $20 an hour
- Extended hours
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
CRA Loan Specialist
Fifth Third Bank —Moraine, OH
- Full-time
- Computer literacy
- Mid-level
- Office
Sales Account Professional
Mariner Finance —Miamisburg, OH
- $18 - $23 an hour
- Full-time
- Office
- High school diploma or GED
- Presentation skills
- Paid holidays
- Health insurance
Quick Apply
3d
Non QM Mortgage Specialist (leads provided)
Scarpero Mortgage Team at Edge Home Finance —Dayton, OH
- $50,000 - $400,000 a year
- Full-time
- Mid-level
- In-person
- 1 year
- 401(k)
- Employee discount
Quick Apply

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Loan Servicing & Loss Mitigation Specialist
1st National Bank —Lebanon, OH
Make outbound calls to delinquent borrowers to discuss account status, repayment options, and loss mitigation solutions.
$40,000 - $50,000 a year
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Loan Servicing & Loss Mitigation Specialist

1st National Bank -
Lebanon, OH

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Escrow
Customer communication
Interpersonal skills
Attention to detail
Bank experience
Outbound calling
Time management

Full Job Description

Company Overview
1st National Bank is a leading community financial institution dedicated to providing exceptional banking products and services. We focus on integrity, responsibility, and financial excellence while proudly serving our local communities. Our dynamic team fosters innovation and personal growth, leveraging cutting-edge banking systems to deliver state-of-the-art service.

Job Summary
The Loan Servicing & Loss Mitigation Specialist is responsible for delinquency management, loss mitigation, loan servicing, escrow administration, and hazard/flood insurance. The ideal candidate is organized, detail-oriented, and enjoys solving problems while building positive relationships. This position requires excellent customer service skills and the ability to work professionally and empathetically with customers experiencing financial hardship.

Responsibilities:

Loss Mitigation & Delinquency

Make outbound calls to delinquent borrowers to discuss account status, repayment options, and loss mitigation solutions.
Analyze borrower financial information, including income, debts, assets, credit history, and supporting documentation.
Review bank statements, pay stubs, tax returns, and other financial documents.
Develop and implement loss mitigation solutions, including loan modifications, forbearance agreements, short sales, and deeds in lieu of foreclosure, in accordance with investor guidelines.
Work with customers experiencing financial hardship and navigate sensitive conversations with empathy, resilience, and professionalism.
Document borrower communications, financial reviews, decisions, and actions throughout the loss mitigation process.
Complete delinquency reporting to Freddie Mac, Federal Home Loan Bank, VA, FHA, and other investors within required timelines.
Prepare weekly delinquency reports for the Loan Committee.
Maintain current knowledge of investor requirements and applicable servicing guidelines.

Loan Servicing, Escrow & Insurance

Provide exceptional service by responding to customer loan servicing inquiries accurately, professionally, and timely.
Process loan payments, adjustments, reversals, payoffs, extensions, modifications, and other servicing transactions accurately and timely.
Research and resolve payment discrepancies, posting errors, misapplied payments, disputes, and other servicing issues.
Assist customers and bank staff with loan payments, balances, account activity, and servicing questions.
Monitor hazard and flood insurance coverage, expiration dates, renewals, cancellations, and required documentation.
Process insurance premium payments and resolve coverage, payment, and documentation discrepancies.
Communicate with customers, insurance agents, and insurance companies regarding policy requirements and changes.
Maintain accurate loan, escrow, and insurance records and update bank systems as needed.
Prepare and distribute annual escrow analysis statements and related customer notifications.
Research and resolve escrow shortages, overages, payment discrepancies, and other escrow issues.
Work with lending, operations, accounting, and other departments to resolve complex servicing issues.
Assist with audits, quality-control reviews, reporting, reconciliations, and other servicing projects.

Skills & Responsibilities:

Experience in loan servicing, mortgage lending, collections, loss mitigation, or a related banking function with a minimum of 1-2 years required.
Knowledge of Freddie Mac, Federal Home Loan Bank, VA, FHA servicing guidelines preferred.
Strong understanding of loan servicing and loss mitigation processes.
Excellent organization, attention to detail, and time management skills.
Strong verbal and written communication skills.
Ability to prioritize multiple responsibilities while maintaining accuracy.
Strong problem-solving skills and sound judgment.
Demonstrated ability to remain calm, professional, and customer-focused when handling difficult conversations or emotionally charged situations.
Comfortable working with customers experiencing financial hardship and handling sensitive information with empathy and professionalism.
Proficiency with Microsoft Office and banking software.
Self-motivated with the ability to work independently and as part of a team.

Join us at 1st National Bank where your expertise will contribute directly to building futures—helping clients overcome financial hurdles while advancing your career in a vibrant community-focused setting.

Pay: $40,000.00 - $50,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

loan specialist jobs in dayton oh

Loan Servicing & Loss Mitigation Specialist

Loan Sales Specialist

CRA Loan Specialist

Sales Account Professional

Non QM Mortgage Specialist (leads provided)

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