Top 32 Technical support representative Jobs in Decatur, Il

Regional Sales Engineer - Midwest Region
Ipsen International Inc —Illinois
- Full-time
- Marketing
- Word processing
- Mid-level
Technical Support Representative
Metro Communications and Conxxus —Sullivan, IL
- $18 - $21 an hour
- Overtime
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Territory Sales Manager
AG Growth International Inc. —Illinois
- $90,000 - $110,000 a year
- Remote
- High school
- Mid-level
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
Sales Representative - Decatur, IL
ADM —Decatur, IL
- $51,600 - $96,400 a year
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health savings account
10d
Decatur Inside Sales
Schimberg Co. —Decatur, IL
- $50,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid training
Quick Apply
Territory Manager - Decatur, IL
Reynolds American Inc —Decatur, IL
- Mid-level
- Analysis skills
- Driver's License
- Paid jury duty
- Paid parental leave
Sales Development Representative
TCCI MANUFACTURING LLC —Decatur, IL
- $60,000 - $70,000 a year
- Marketing
- Research
- Travel
6d
Personal Lines Customer Service Representative
Loman-Ray Insurance Group, LLC —Monticello, IL
- $20 - $24 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Regional Sales Manager - Plate Heat Exchangers
SPX FLOW —United States
- $120,000 - $165,000 a year
- Full-time
- Up to 50% travel
- Engineering
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Clerk
Old Dominion Freight Line —Decatur, IL
Answer phones and respond to emails in a courteous and timely manner. As needed, may assist with general office duties such as mailing, filing and copying.
$20.81 - $25.30 an hour
SWITCHBOARD OPERATOR
Memorial Health —Decatur, IL
The Operator responds to all internal and external switchboard calls in a timely, courteous and positive manner; forward calls appropriately, contacts requested…
$16.50 - $24.82 an hour
6d

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IT Service Desk Specialist (Third Shift)
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Provide Tier 1 technical support to corporate, distribution, and retail store associates for basic software and hardware troubleshooting.
Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone…
Quick Apply

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Regional Sales Engineer - Midwest Region

Ipsen International Inc -
Illinois

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Product presentation
Report writing
Business travel arrangements
Industrial manufacturing sales experience
Word processing
Sales presentations
Driver's License
Driving
Geometry
Data interpretation
Algebra
Productivity software
Closing sales leads
Customer site (as sales environment)
Closing sales

Full Job Description

Description: Ipsen is a Drug Free Workplace

This position is responsible for coverage in IL, WI, MO, IA, MN, ND, SD, NE, CO

Summary

The Sales Engineer is a technical, hands-on outside sales professional. This position is responsible for selling all Ipsen products and solutions, particularly ICS (aftermarket) categories including engineered components (retrofits), parts and field service. This role will have a special focus on developing and maintaining profitable relationships while maintaining a professional image of the company. The Sales Engineer will learn to technically understand vacuum and atmosphere products, develop the market of the territory or products assigned, develop customer and prospective relationships, and meet sales objectives. This position requires strong communication with the Regional Sales Owners and Regional Service Managers within given territories and the ability to communicate needed resources to help grow the full line of Ipsen offerings.

Essential Duties and Responsibilities

Technically support customers by evaluating their Ipsen equipment for potential areas of future failure.
Consultative sales approach to present both short term and long-term maintenance and support plans which may include replacement parts, retrofits/upgrades, modernizations and visits from the Ipsen field service team.
Perform professional presentations or demonstrations of company product(s)/service(s) while on-site.
Build and maintain relationships with multiple stakeholders within each account.
Assist in the developing of pricing and sales strategies for market shares and product lines we are emphasizing for growth while providing accurate and detailed information for quotable opportunities.
Assist as requested with orders in process by attending meetings with the customers and facilitating both problem resolution and timely payments.
Emphasize product/service features and benefits, negotiate pricing, discuss credit terms, and prepare sales order forms and/or reports as requested.
Ensure follow-up by passing leads through proper channels with calls to action, dates, complete profile info, sources, etc. Perform some project management to make sure prospecting to PO is organized.
Actively manage schedule to adequately cover assigned territory in a time-efficient manner.
Maintain accurate records; including sales call reports in Salesforce.com, expense reimbursement forms in Concur, billing invoices, and other documentation.
Assist in developing monthly forecast.
Make front-line assessment of market conditions and advise company Managers and marketing staff of findings.
Build and maintain ongoing awareness of new products and services, competitor activities, and other research.

Requirements:

Knowledge, Skills and Abilities

Ability to write reports and business correspondence. Ability to effectively present information
and respond to questions from managers, suppliers, and customers. Integrity, passion and in-person presentation skills are essential.
Ability to calculate figures and amounts such as discounts, interest, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Experience and ability in understanding electrical theory and PLC control software are helpful.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to
interpret an extensive variety of technical instruction and deal with several abstract and concrete variables.
Knowledge of MS Office Suite (Excel, Word, Powerpoint)
Possess strong sales dynamics with ability to understand customer needs, promote Ipsen product offerings and close sales opportunities.
Ability to effectively plan and schedule travel to cover assigned territory and meet in person sales calls goals.
Ability to meet or exceed 60% travel requirements; travel includes airplane and driving a vehicle where maintaining a valid driver’s license is essential.
Ability to learn the technical aspects of the heat-treating industry and Ipsen’s vacuum product line.
Ability to always maintain professionalism, tact, diplomacy, and sensitivity to portray Ipsen in a positive manner.
Possess an entrepreneurial spirit, positive can-do attitude and a hunters mentality to be relentless in the pursuit of growing Ipsen’s profitable sales opportunities.

Education and Experience

High School Diploma or Equivalent GED required with a minimum of 8 years sales experience or Bachelor Degree from accredited university in general business, marketing or technical discipline with 3-5 years sales experience required.
Minimum of 1 year of outside industrial sales/multistate territory sales experience required.

Physical/Visual/Mental/ Environmental Factors

The demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasionally required to lift up to 10-20 pounds.
Regularly requires close vision, hearing and talking.
Exposure to moderate noise level while in an office environment.
This position often requires physical stamina and ability to drive and/ or travel in various weather or road conditions.
Frequently exposed to moving mechanical parts while on Ipsen or customer sites
Due to the nature of this position, is frequently exposed to various industrial, and at times unpredictable, environments while off-site at customer locations. This can include hot, dirty or where other PPE is required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Refine Your Search

technical support representative jobs in decatur, il

Regional Sales Engineer - Midwest Region

Technical Support Representative

Territory Sales Manager

Sales Representative - Decatur, IL

Decatur Inside Sales

Territory Manager - Decatur, IL

Sales Development Representative

Personal Lines Customer Service Representative

Regional Sales Manager - Plate Heat Exchangers

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