Top 3 Loan servicing Jobs in Decatur Il

CSR
LONGVIEW COMMUNITY BANK —Mount Pulaski, IL
- $17 - $19 an hour
- Full-time
- Office
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
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CSR

LONGVIEW COMMUNITY BANK
Mount Pulaski, IL

Quick Apply

Job Details

Full-time
$17 - $19 an hour
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Longview Community Bank - Mt. Pulaski

Title: CSR

Department: Branch Operations

Status: Full-Time, Hourly, Non-Exempt

Schedule: Monday - Friday, daytime shifts plus rotating Saturday mornings

Benefits: 401(k) match, Paid Holidays, Vacation, Sick/Personal days, medical, dental, vision insurance, $100 logo apparel gift card, and more.

The CSR provides front-line customer service and supports daily branch operations by processing transactions, assisting with account servicing, and resolving routine customer inquiries. This role ensures accuracy, compliance, and a positive customer experience while supporting team members and maintaining strong operational controls.

Primary Duties:

Deliver prompt, professional customer service by handling in-person and phone inquiries, identifying needs, and providing accurate information or referrals
Process routine financial transactions, including deposits, withdrawals, transfers, loan payments, cashier’s checks, and night deposits with a high degree of accuracy
Perform account servicing activities such as basic account opening/closing, maintenance requests, and digital banking support (e.g., password resets, bill pay assistance)
Maintain cash controls by balancing teller drawers, processing vault transactions, monitoring cash limits, and identifying counterfeit currency
Support branch operations by processing mail transactions, completing logs and reports (e.g., CTRs, cashier’s checks), and assisting with wire preparation and document processing
Assist with ATM and safe deposit box operations, including balancing, replenishment, customer access, and basic maintenance coordination
Educate customers on bank products and services and identify opportunities to refer or cross-sell appropriate solutions
Support team effectiveness by assisting with training or answering questions for less experienced staff
Ensure compliance with all bank policies, procedures, and regulatory requirements, including BSA/AML, and report suspicious activity
Complete training required by management
Perform additional duties as assigned to support branch operations

Qualifications:

High school diploma or equivalent required
1+ year of customer service, cash handling, or banking experience preferred
Strong communication and interpersonal skills with a customer-focused approach
Attention to detail and accuracy in transaction processing and recordkeeping
Ability to multitask and work efficiently in a fast-paced environment
Basic proficiency with computer systems and ability to learn banking software
Demonstrated integrity and ability to handle confidential information responsibly

NOTE: This job description does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Equal Opportunity Employer

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