Top 6 It support Jobs in Decorah, Ia

IT Support | Desktop | Hardware Technician
Robert Half —Postville, IA
- Contract
- Mid-level
- Windows
- US work authorization
- Disability insurance
- Dental insurance
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5d
Senior Helpdesk Specialist (Remote)
Neumo Holdings LLC —Decorah, IA
- Full-time
- Remote
- 5 years
- Data analysis skills
- Senior level
Quick Apply
12d

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Senior Helpdesk Specialist (Remote)
Neumo Holdings LLC —Decorah, IA
The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert…
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12d
End User Computing Engineer | Regional Desktop Team
Gundersen Health System —Onalaska, WI
Conduct device analysis, configuration, implementation, upgrades, troubleshooting, and installation of end user devices and software systems.
From $27.27 an hour
8h

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Customer Service Representative | Technical Support
SPECTRUM —Columbus, OH
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our…
$20.00 - $27.80 an hour

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IT Support | Desktop | Hardware Technician

Robert Half -
Postville, IA

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Job Details

Temp-to-hire | Contract
5 days ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Desktop computer repair
Cloud identity and access management (IAM)
IT user and group management
Cisco AnyConnect
Data permissions
Software deployment
Hardware maintenance
Equipment troubleshooting
Mid-level
Windows
Incident Escalation
Printer (troubleshooting support)
Cisco routers/switches implementation
Cloud service support
Computer hardware
Desktop (troubleshooting support)
Remote access management
Computer management
Hardware configuration
Remote access software
Azure AD
Customer support ticket management
Networking equipment (troubleshooting support)
Network security appliance implementation
System deployment
Telephone systems
Network infrastructure management
Desktop administration
Escalation handling
2 years

Full Job Description

*** This role is 100% onsite - 5 days per week in Postville, IA ***

We are looking for an IT Support | Desktop | Hardware Technician to provide hands-on technical assistance and dependable end-user support in Iowa. This contract position with permanent potential is ideal for someone who enjoys resolving desktop, hardware, and access-related issues while supporting a stable and secure IT environment. The role will work across daily support requests, system administration tasks, and infrastructure troubleshooting to keep business operations running smoothly.

Responsibilities:

Deliver timely support for end-user issues involving printing, login access, display problems, desktop hardware, and general service desk requests.
Administer user accounts and permissions across Active Directory, Azure, Microsoft 365, Entra, and Intune environments.
Troubleshoot and maintain Windows-based desktops and servers, including routine performance checks and issue resolution.
Support telephony systems and computer telephony integrations to help maintain reliable communication services.
Monitor backup activity, perform scheduled reboots, and assist with ongoing system maintenance to reduce downtime.
Review security-related tickets, route issues to the appropriate teams, and escalate higher-risk concerns when needed.
Assist with the upkeep and troubleshooting of network infrastructure, including Cisco switches and Fortinet firewalls.
Provide desktop deployment, imaging, and hardware setup support for new and replacement equipment.

*** This role is 100% onsite - 5 days per week in Postville, IA ***

2+ years of experience in IT support, help desk, desktop support, or hardware technician roles.
Working knowledge of Active Directory, Azure AD-related administration, Microsoft 365, Entra, and Intune.
Experience supporting Windows 10 and other Microsoft Windows desktop environments.
Familiarity with service desk ticket handling and end-user issue resolution across hardware and software problems.
Exposure to Cisco networking equipment, including Catalyst switches, and remote connectivity tools such as Cisco AnyConnect.
Experience working with Fortinet firewalls and basic network troubleshooting practices.
Understanding of desktop imaging, deployment, and hardware support processes.
Ability to support telephony systems, backups, and general server or infrastructure maintenance tasks.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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it support jobs in decorah, ia

IT Support | Desktop | Hardware Technician

Senior Helpdesk Specialist (Remote)

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