Top 24 Work from home customer service Jobs in Dekalb, Il

Customer Service Professional - Allstate Insurance (copy2)
Gaudio Insurance Group Llc —United States
- $35,000 - $60,000 a year
- Full-time
- Remote
- Home Health
- 1 year
- Entry level
- Disability insurance
- Health insurance
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Customer Service Professional - Allstate Insurance (copy2)
Gaudio Insurance Group Llc —United States
Answer inbound calls, emails, and messages promptly while maintaining a professional and friendly demeanor. Collaborate with agents and team members to ensure…
$35,000 - $60,000 a year
Quick Apply

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Customer Service Representative - Hybrid/Remote (GA or OH only)
SALEM STONES INC —Obetz, OH
Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field is a plus. Success in this role requires initiative, ownership,…
$20 - $22 an hour
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11h
Remote Energy Efficiency Customer Support Specialist
CLEAResult Consulting Inc. —Columbus, OH
Experience handling inbound or outbound voice calls. If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and…
$17 an hour
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16h

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Customer Service Professional - Allstate Insurance (copy2)

Gaudio Insurance Group Llc -
United States

Quick Apply

Job Details

Full-time
$35,000 - $60,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 4% Match
Work from home
Vision insurance
401(k) matching
Opportunities for advancement
Flexible schedule
Life insurance

Qualifications

Property & Casualty License

Full Job Description

Job Overview

Our Allstate Agency is looking for an enthusiastic, career minded individual to join our amazing Service Team. We are looking for Customer Service Professionals to service the largest Allstate book in the Nation.

The Gaudio Insurance Group finished #2 in the Country in 2021 and 2022 and #3 in 2023, #1 in 2024 ,#1 in 2025 and currently #1 in 2026. Through our dedicated Training Program we have seen an increase in customer retention and customer appreciation of our agency and Allstate.

TOP PERFORMERS who are self-motivated and coachable will thrive with our enhanced compensation plan.

Salary Range: $35,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

In addition to the above salary + monthly bonuses, your compensation cerpackage includes:
Full Health Benefits (Medical, Health, Vision) $400/month contributed by Employer
Employer-paid accidental benefit policy
401k with up to 4% Employer Match
Paid Time Off
Access to Training
Career Growth Opportunities
Annual discretionary bonus based on agency performance / individual contribution
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Work from Home
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Evenings Off
Flexible Schedule
Life Insurance
Disability Insurance
Hands on Training
Retirement Plan
Paid Time Off (PTO)

Requirements

Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Must have 1 year of previous experience in customer service
Must have P&C License

Responsibilities

Provide exceptional customer service by assisting clients with policy questions, coverage details, billing inquiries, and claims support
Answer inbound calls, emails, and messages promptly while maintaining a professional and friendly demeanor
Process policy changes, endorsements, renewals, and cancellations accurately and efficiently
Educate clients on insurance products and recommend appropriate coverage based on their needs
Collaborate with agents and team members to ensure seamless client experiences and problem resolution
Maintain detailed and accurate client records in the agency management system
Follow up with clients to ensure satisfaction, retention, and ongoing relationship building
Assist with quoting new policies and cross-selling additional products when appropriate
Stay up to date on insurance products, company guidelines, and industry regulations
Handle customer concerns and complaints with empathy and a solution-oriented approach

About Us

We are a premier Allstate Agency specializing in Home, Life, and Auto insurance. We take our job seriously and tailor our clients' policies to their needs. We care, and it shows in our results! Our dedicated staff work incredibly hard to ensure that our clients are Completely Satisfied! We only hire the best and most dedicated employees to our team.

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work from home customer service jobs in dekalb, il

Customer Service Professional - Allstate Insurance (copy2)

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