Location: Hybrid – Dublin, OH, Agawam, MA or North Aurora, IL preferred
About Catalyst Acoustics Group
Catalyst Acoustics Group (CAG) is a leading designer and manufacturer of engineered acoustical solutions serving industrial, architectural, medical, commercial, and infrastructure end markets. CAG operates a portfolio of best-in-class brands across a national manufacturing footprint, supported by a shared-services model and a focus on operational excellence, scalability, and continuous improvement.
Role Overview
The Accounts Receivable & Billing Manager is responsible for leading the end-to-end AR and billing function across a multi-entity, private equity-backed platform. This role ensures the accuracy, timeliness, and integrity of invoicing, cash application, collections, and customer account management.
This leader operates as a player/coach, balancing hands-on execution with team leadership, while driving process consistency, improved cash flow, and scalability across the organization.
The ideal candidate is a driver, highly organized, and brings a strong sense of urgency, ownership, and process discipline in a fast-paced, decentralized environment.
Key Responsibilities
1. Billing Operations & Invoicing
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Oversee and actively support end-to-end billing processes, including invoice creation, validation, and distribution across multiple entities
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Ensure timely, accurate, and complete invoicing, aligned with contractual terms and operational milestones
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Partner with Operations, Customer Service, and Sales to resolve billing discrepancies and ensure invoice accuracy
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Establish and enforce standard billing policies, procedures, and controls
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Drive consistency in billing practices across sites and newly acquired businesses
2. AR Operations & Execution
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Lead and participate in day-to-day AR activities, including cash application, account reconciliation, and issue resolution
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Ensure integrity of customer accounts and accurate posting of payments and adjustments
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Resolve complex AR issues, including unapplied cash, short pays, and disputes
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Maintain strong internal controls and compliance with accounting standards
3. Collections & Cash Flow Management
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Drive collections strategy and execution to improve DSO and optimize working capital
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Monitor customer aging and proactively address past-due and high-risk accounts
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Partner cross-functionally to support effective customer communication and resolution
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Implement disciplined follow-up processes and consistent collection standards
4. Credit & Risk Management
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Oversee credit analysis, approval, and monitoring for new and existing customers
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Establish and maintain credit limits, policies, and risk mitigation practices
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Monitor customer exposure and escalate risks as appropriate
5. Team Leadership (Player/Coach)
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Lead, develop, and coach AR and billing team members across locations
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Act as a hands-on leader, stepping in to support workload and resolve issues directly
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Set clear expectations and reinforce accountability, accuracy, and responsiveness
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Identify talent gaps and support hiring, training, and development
6. Process Improvement & Standardization
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Identify and drive process improvements across billing and AR workflows
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Standardize processes across business units, systems, and acquired entities
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Partner with Finance and IT to optimize ERP functionality, automation, and reporting tools
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Reduce manual work and improve scalability and efficiency
7. Month-End Close & Reporting
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Ensure accurate and timely completion of AR and billing-related close activities
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Oversee account reconciliations, aging reviews, and billing completeness checks
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Partner with Accounting on revenue recognition alignment, reserves, and bad debt analysis
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Provide leadership with key metrics (DSO, aging, disputes, billing accuracy) and actionable insights
8. Cross-Functional Partnership
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Collaborate closely with Sales, Operations, Customer Service, and Finance
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Balance strong collections discipline with customer experience and commercial relationships
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Support integration of acquired businesses into standard billing and AR processes
Qualifications & Experience
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Bachelor’s degree in Accounting, Finance, or related field
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5–10+ years of progressive experience in Accounts Receivable, Billing, or Order-to-Cash functions, including leadership
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Experience in manufacturing, distribution, or multi-entity environments preferred
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Strong understanding of billing structures (contract-based, milestone, product) and AR processes
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Experience with ERP systems and process standardization initiatives
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Proven ability to operate in a high-growth, PE-backed, or decentralized environment
