Top 11 It entry level Jobs in Delavan, Wi

Help Desk/Resolution Specialist
The Computer Center —Janesville, WI
- Part-time
- Writing skills
- Experience equivalent to degree accepted
- Communication skills
Geek Squad Agent (Retail Store)
Best Buy —Lake Geneva, WI
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount
Full-Time Customer Support Agent
Acculynx —Beloit, WI
- Full-time
- Office
- Ability to sit for extended periods
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist (Growth Track)
WealthCharts —Lake Geneva, WI
- $45,000 - $65,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
7d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Janesville, WI
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

Discover related jobs

Based on your search for it entry level jobs.

Security Engineer - AI Trainer
DataAnnotation —Cottage Grove, WI
Flexible schedule: choose which projects you take on and when you work, on your own computer, from the comfort of your own home.
$50 - $100 an hour
Quick Apply
Information Security Manager (Hybrid)
Summit Credit Union —Cottage Grove, WI
Effective communicator with the ability to convey complex topics to technical and non-technical audiences. The Manager, Information Security is responsible for…

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it entry level in delavan, wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it entry level jobs near delavan, wi

Customer Service Representative jobs in Beloit, WI

Technical Specialist jobs in Phoenix, AZ

Technical Specialist jobs in Charlottesville, VA

Library Technical Assistant jobs in New York, NY

Application Specialist jobs in Remote

Technical Specialist jobs in Roswell, GA

Technical Specialist jobs in Puerto Rico

Work From Home Technical Support jobs in Minnesota

Outside Sales Representative jobs in New Jersey

Customer Service Representative jobs in Minneapolis, MN

Customer Service Representative jobs in Anaheim, CA

Food Service Worker jobs in San Francisco, CA

Customer Service Representative jobs in Maryland

Customer Service Representative jobs in Richmond, VA

Food Service jobs in Arlington, TX

Bottle Service jobs in Marietta, GA

Technical Support Specialist jobs in Stamford, CT

Technical Support Specialist jobs in Schertz, TX

Technical Support Specialist jobs in Dayton, OH

Remote Work Home Technical Support jobs in California

Help Desk/Resolution Specialist

The Computer Center
Janesville, WI

Apply Now

Job Details

Part-time

Qualifications

Customer support

Full Job Description

Foot-In-The-Door Help Desk / Resolution Specialist

If you are an IT fanatic that’s either just starting out and trying to break into the industry, or are unhappy with your current, nowhere-to-grow Help Desk position, then this just may be the career for you. The position we are looking to fill plays a key role in making our clients happy and requires a great deal of self-directed work. You are ultimately responsible for keeping a portion of each client’s network running smoothly, and letting them know, in non-geek-speak terms, when things fail and what you’re doing to resolve them. Not only will you have the opportunity to work in a culture and atmosphere that is fun and unique from anywhere else in the area, but you’ll work with a team that shares your passion for computers and other nerdology! Since we are growing fast (6 years of record sales) there’s always room to excel for anyone that has the determination and drive. Here’s what you can expect to accomplish in your first year as you become a part of our customer-service oriented team:

Within 2 weeks understand our documentation procedures, ticketing system, and general product and service line. Attend several online training courses and successfully pass the tests with an 80% or better score. • Within 30 days have a full understanding of our Network Monitoring and reporting tasks and how those are to be performeddaily. You will also have a solid understanding of all our processes and procedures and our customer support beliefs and values. • On a daily basis review a variety of backup solutions in place at our clients and prepare detailed reports regarding the results of the previous day’s backups. These reviews must be completed by 9 am each morning. Failed backups will require immediate attention and resolution directly with the client. On a weekly and monthly basis review a wide variety of network and security logs for anomalies and translate those into plain language for our clients. Prepare and generate a variety of reports discussing any issues found and send to our clients. • Within 6 months you will begin to take on more help desk responsibilities such as PC and server preparation, fielding Help Desk calls, liaising with clients to provide the highest quality of service and support possible.

What we honestly need is someone with a customer service background, that also happens to love and understand technology. If you can troubleshoot network issues, and have some sort of certification, degree or work experience that can back up your knowledge, that would be a plus. We are looking for a special, unique kind of geek that is just as comfortable with people as technology. If you are outgoing, don’t mind talking on the phone, and have excellent written and verbal communication skills, then we need to talk. In addition to all the great stuff above, we have a competitive compensation and benefits package as well. However, none of that will matter unless the above makes good career sense for you. This position starts as an entry-level, part-time position and is truly a foot-in-the-door. What happens after that depends on your ability to work with our team and your personal motivation. Lastly, our ideal candidates live within 30 miles of Janesville. We’ve found that anything further usually doesn’t make sense.

Desired Skills & Experience

If you can accomplish everything above, and are looking for a career with plenty of room to grow, then you have what it takes to be successful with us. A customer service background and strong writing and speaking skills are also are also really important. Of course, you’ll need some sort of degree or equivalent work experience in the IT field.

Apply Now

Refine Your Search

it entry level jobs in delavan, wi

Help Desk/Resolution Specialist

Geek Squad Agent (Retail Store)

Full-Time Customer Support Agent

Technical Support Specialist (Growth Track)

Now Hiring IT and Telecom Field Technicians

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for it entry level in delavan, wi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected