Resident Care Director RN
Wilmington, DE
Looking for a career where you can grow and make a difference?
Conveniently located in Wilmington, Delaware, Sunrise of Wilmington is a vibrant senior living community designed to help you focus on what brings you joy. Nestled in a Victorian-style mansion with wraparound porches, rocking chairs, and scenic views of Shellpot Park, our warm and welcoming environment offers expert, compassionate care. We provide assisted living, memory care, short-term stays, and hospice coordination - all with a focus on comfort, dignity, and personalized support.
Sunrise Senior Living, arguably the forefather of the senior housing industry has been changing people’s lives for over 45 years. We are looking for a talented, skilled, clinical Resident Care Director/RN to join our team. At Sunrise, we strive to champion quality life for all seniors. Our tenure is filled with people who possess the desire and instinct to create memorable experiences for those we serve. Our principles of service guide us in assuring residents, family members and staff are afforded a life of dignity, individuality, choice, and independence.
We believe that happy employees outside of work make for more dedicated, creative, and productive employees at work. While Sunrise has been and is still known for providing exceptional care, the company is focused on hospitality and customer and employee experiences. Combining new people from outside the industry with long-standing team members, we have a recipe for success and fun! It’s an exciting time to join Sunrise.
If you’re witty, honest, experienced (with this kind of work), happy, helpful, a good dancer (okay, you don’t have to be a good dancer, but it sure wouldn’t hurt!), passionate and love to help people, then YOU are definitely the person we are looking for! Read on!
Meet Jodi, Division Vice President of Operations at Sunrise
With more than 20 years in senior living, Jodi has served as a Memory Care Director, Executive Director, Regional Director of Operations, and now Division Vice President of Operations. She is passionate about developing leaders, building strong teams, and creating exceptional experiences for residents, families, and team members.
"The most rewarding part of my career is helping others grow and creating a culture where our team can thrive while making a meaningful difference in the lives of those we serve."
Jodi is proud to be part of an organization whose mission and values align with her own and looks forward to welcoming others who share a passion for serving seniors.
Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Managing Health and Wellness
· Provide strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population.
· Provide clinical care through the direct application of the nursing process; perform and document resident assessments and progress notes, evaluate changes in care needs, complete Individualized Service Plans (ISP), provide or delegate hands-on clinical care as indicated by the plan of care, and evaluate resident outcomes.
· Collaborate with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents.
· Serve as the CLIA Director as applicable for the community and according to the federal and provincial requirements.
· Partner with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care.
· Collaborate with Sales partners to determine community capability and assess potential residents’ appropriateness for move-in.
Medication Management
· Provide strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population.
· Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews.
· Provide clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Perform skill evaluation to assure clinical capability of care team members.
Quality Assurance and Regulatory Compliance
· Track, trend, and report clinical quality data to identify risk.
· Participate actively as a member of the community Quality Assurance and Performance Improvement committee.
· Lead clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes.
· Recruit, hire, and train clinical team members and is responsible for performance management, evaluations, and engagement.
· Complete direct report team member staffing and scheduling according to operational and budgetary guidelines.
· Partner with the community leadership team to promote resident safety and compliance with Risk Management national/provincial regulations pertaining to occupational health and safety requirements.
· Serve as the ICC and CLIA Director as applicable for the community.
· Responsible for infection control programming, including delegation of infection control preventionist, as per provincial requirements.
· Assure compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations.
Financial Management
· Manage the department budget to include labor/labour and other expenses and understand its impact on the community’s bottom line.
· Processes and submit monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls.
· Understand the internal costs associated with all Sunrise resident care programs.
Training, Leadership and Team Member Development
· Partner with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs.
· On-board new RCD leaders and other department coordinators as needed.
· Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members.
· Complete clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community.
· Hold clinical team accountable, correct actions when necessary, and document.
· Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director.
· Keep abreast of professional developments in the field by reading and attending conferences and training sessions.
· Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
· Perform other duties as assigned.
Core Competencies
· Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations
· Proven ability to handle multiple priorities, organize efficiently, and manage time effectively
· Demonstrated critical thinking, clinical judgment, and decision-making skills
Experience and Qualifications
· Graduate of an accredited college or school of nursing
· Current state/provincial license as a professional Registered Nurse (RN)
· Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred
· Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision
· Certified in CPR and First Aid
· Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements.
· Knowledge of infection control practices and prevention of disease transmission
· Experience in tracking, trending, and analysis of clinical performance data preferred
· Experience in quality and clinical process improvement and risk assessment preferred
· Experience in staff development, training, and/or clinical education preferred
· Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications
· Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility
Join Us at Sunrise
We are looking for other like-minded individuals who are committed to working hard and delivering exceptional results. If you share our passion for excellence and integrity, we would love to connect with you and explore the possibilities.
Let’s talk about how you can be a part of our amazing team. Reach out to us and start a conversation today!
Equal Opportunity Employer
Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.
Pay: $77,896.00 - $107,536.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
Experience:
- Nurse management: 2 years (Preferred)
- Individualized Service Plans (ISP): 1 year (Preferred)
License/Certification:
Work Location: In person
