NOC Technician I
TGIPOWER LLC —Boca Raton, FL
- $60,000 - $75,000 a year
- Full-time
- Office
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Tier 3
TGIPOWER LLC —Boca Raton, FL
- $80,000 - $90,000 a year
- Full-time
- 6 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
(FL) Sr. Support Desk Technician
BoomTech —Boca Raton, FL
- $55,000 - $65,000 a year
- Full-time
- Background check
- 5 years
- Mid-level
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Service Desk Lead - Enterprise IT
Inktel Contact Center Solutions —Doral, FL
The Service Desk Lead will oversee day-to-day service desk operations, provide advanced technical support, and drive automation initiatives using Power Automate…
$70,000 - $80,000 a year
Quick Apply
Junior & Senior Hairstylist
Hair Bar NYC —Palm Beach Gardens, FL
Assist senior stylists while building your technical skills. Deliver every service with professionalism, attention to detail, and a luxury guest experience.
$600 - $1,500 a week
Quick Apply

I want to receive the latest job alert for (fl) sr. support desk technician in delray beach, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

(fl) sr. support desk technician jobs near delray beach, fl

Support Technician jobs in Boca Raton, FL

Application Support Analyst jobs in Atlanta, GA

Helpdesk Support jobs in Atlanta, GA

Helpdesk Support jobs in Spokane, WA

Helpdesk Support jobs in Newark, DE

Child Support Specialist jobs in Milwaukee, WI

Overnight Technical Support jobs in Massachusetts

Helpdesk Support jobs in Hurlburt Field, FL

Entry Level Desktop Support jobs in New York, NY

Operations Analyst jobs in Cleveland, OH

Network Operations Technician jobs in San Angelo, TX

Provider Network Manager jobs in California

Network Operations Technician jobs in Austin, TX

Operations Manager jobs in Tampa, FL

Operations Manager jobs in Kennesaw, GA

Network Operations Technician jobs in Greensboro, NC

Network Operations Technician jobs in Abilene, TX

Sterile Processing Technician jobs in Cincinnati, OH

Surgical Technician jobs in The Woodlands, TX

Support Technician jobs in Youngstown, OH

NOC Technician I

TGIPOWER LLC
Boca Raton, FL

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Windows
High school diploma or GED
Remote access software
Remote desktop tools

Full Job Description

Job Description: NOC Technician I

Department: Technical Operations NOC

Reports to: Director of Technical Operations

Position Summary: The NOC Technician 1 provides frontline support within the Network Operations Center and is responsible for monitoring infrastructure alerts, handling initial troubleshooting steps, and escalating issues to senior NOC staff when necessary. This entry-level position is ideal for individuals starting their IT career who are eager to learn core MSP operations, monitoring platforms, and client onboarding tasks.

Roles and Responsibilities:

Alert Monitoring & Remediation

Monitor real-time alerts from NinjaOne and other integrated platforms.
Respond to standard incidents such as low disk space, offline devices, or failed backup notifications.
Perform documented first-line troubleshooting steps.
Escalate unresolved alerts to NOC Technician II or NOC Engineers.

Onboarding & Configuration Support

Assist in onboarding tasks under the direction of senior technicians.
Deploy monitoring agents and validate basic connectivity.
Review onboarding runbooks and maintain checklist compliance.

Ticket Documentation

Accurately document actions and updates in ConnectWise Manage.
Follow escalation workflows and time entry standards.

Tool Proficiency

NinjaOne RMM: Alert triage, basic remediation, and agent status checks
ConnectWise Manage: Ticket handling and note
Acronis: Monitor backup status (basic awareness)

Qualifications & Skills:

Required Skills & Experience:

High school diploma or GED; Associate degree in IT preferred.
1+ year of experience in Help Desk, NOC, or IT support role.
Familiarity with Windows OS, remote desktop tools, and IT fundamentals.
Desire to grow within a structured NOC environment.

Preferred Skills & Experience:

CompTIA A+ (required or in progress)
CompTIA Network+ (preferred)
NinjaOne Foundations (preferred)

Soft Skills:

Strong communication and collaboration.
Attention to detail with commitment to accurate documentation.
Eagerness to learn and adapt in a fast-paced enviorment

Job Type: Full-time

Salary: $60,000 - $75,000 per year (commensurate with experience)

Benefits: Dental insurance, Health insurance, Vision Insurance, Life Insurance, PTO, and 401(k)

Schedule: Monday to Friday (participation in on-call or extended shift coverage as needed)

Work Location: In-person: (Boca Raton, FL, OR West Caldwell, NJ OR Cherry Hill, NJ OR Brooklyn NY)

Disclaimer

This document outlines the key responsibilities and expectations for the NOC Technician II role. Responsibilities may evolve based on company priorities, technical operation needs, and business requirements.

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Quick Apply

Refine Your Search

(fl) sr. support desk technician jobs in delray beach, fl

NOC Technician I

Helpdesk Tier 3

(FL) Sr. Support Desk Technician

Other jobs to consider

I want to receive the latest job alert for (fl) sr. support desk technician in delray beach, fl

Explore jobs in more locations

Job Description: NOC Technician I

Disclaimer

Job Seeker Tools

Employer Tools

Browse

Stay Connected