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Scheduling Specialist + Front Desk Support Assistant

LifeSkills Connection Inc
Manning, IA

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Job Details

Part-time
10 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Operations coordination
Administrative experience
High school diploma or GED

Full Job Description

Position: Scheduling Specialist + Front Desk Support Assistant

FLSA Status: Non-Exempt

Schedule: 30 Hours per week; Monday-Friday 10 am to 4:30 pm with 1 week per month Tuesday-Saturday

Reports To: Holistic Health Operations Manager

POSITION Description: Manage appointment scheduling and ensure a smooth, organized flow of daily operations while providing a warm, and professional front desk experience. This position plays a key role in coordinating client schedules, supporting team members, and creating a welcoming efficient environment.

RESPONSIBILITIES:

Scheduling & Coordination

Manage and maintain appointment schedules for providers and services
Coordinate client bookings to ensure efficient use of time and resources
Confirm appointments and proactively follow up on cancellations or rescheduling needs
Communicate schedule changes clearly with both clients and team members
Maintain accurate and up-to-date scheduling records in the system
Monitor schedule flow and adjust as needed to minimize gaps or overlaps
Support provider availability and assist with balancing workloads
Assist in managing waitlists and filling open appointment times
Other duties as assigned

Front Desk Support

Greet clients and visitors with a welcoming and professional presence
Answer phones and respond to inquiries in a timely, friendly manner
Assist with client check-in and basic intake processes
Maintain a calm, clean, and organized reception area
Process payments, receipts, or transactions as needed
Provide information about services and help guide client experience
Assist with retail area upkeep and presentation as needed
Support marketing with Text and Social Media as needed
Support general administrative tasks for the team
Other duties as assigned

SKILLS AND QUALIFICATIONS:

Strong organizational and multitasking abilities
Excellent attention to detail and accuracy
Friendly, professional communication skills; Exceptional written and oral communication skills
Ability to manage time effectively in a fast-moving environment
Basic computer proficiency (scheduling systems, email, spreadsheets)
Ability to stay calm and solution-focused under pressure
Dependable and self-motivated
A flexible, creative, entrepreneurial spirit and a demonstrated passion for the mission, vision, and values of LifeSkills Connection Inc.
Excellent interpersonal and networking skills
Ability to work independently and as part of a team
Understanding of personnel and compliance records management; ability to maintain confidentiality.
Ability to employ flexibility and creativity in the face of ambiguity and challenge

Education and Experience Requirements:

High School Diploma or GED required; Associates degree preferred
Experience in scheduling, coordination, or administrative roles
Experience in front desk or customer service environments
Familiarity with appointment management or POS software

Benefits include:

Employer paid Short- and Long-Term Disability, Life Insurance
Full Health & Medical benefits (Dental, Health, Vision)
401k Retirement Plan, HSA, FSA
Paid Holidays, PTO + More

LifeSkills Connection Inc. is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to use this online application process and need an alternative method for applying, you may contact Human Resources, 833-311-1661, for assistance.

Quick Apply

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