Top 9 911 call center Jobs in Denton, Tx

911 Dispatch Trainee (Public Safety Communicator Trainee)
DFW International Airport —Dallas-Fort Worth, TX
- $28.16 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- No experience needed
911 Dispatcher (Public Safety Communicator)
DFW International Airport —Dallas-Fort Worth, TX
- $35.16 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- English
Public Safety Communications Dispatcher
City of Denton, TX —Denton, TX
- $28.06 - $43.22 an hour
- Weekends as needed
- Background check
- Spanish
- Writing skills
Emergency Communications Officer
City of Frisco —Frisco, TX
- $54,066.22 - $78,395.98 a year
- Weekends as needed
- 18 years or older
- Pass drug screening
- English
Laotian Interpreter
Kelly Services —Dallas, TX
- $17 - $20 an hour
- Full-time
- Remote
- 18 years or older
- English
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
911 Public Safety Dispatcher
City of Lewisville, TX —Lewisville, TX
- $57,037 - $76,435 a year
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Health savings account
- AD&D insurance
4d
Incident Response Specialist
First Responder Protective Services —Frisco, TX
- $20 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
11d
Lifeguard
Grapevine Colleyville Independent School District —Grapevine, TX
- $15 an hour
- Part-time
- CPR Certification
- First Aid Certification
- 16+ years old
Nurse Navigator Supervisor
Global Medical Response —Lewisville, TX
- 8 hour shift
- RN License
- HIPAA
- Mid-level

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Director of Northwest Regional Emergency Communications Center (NRECC)
City of Dublin —Dublin, OH
Possession of a valid driver's license. Bachelor’s Degree in Criminal Justice, Business Administration, Public Administration, or other relevant field and five…
$115,000 - $145,000 a year
Communications Center Operators
Genric Security —Marysville, OH
*Guard Time Tracking* Log guard hours in a spreadsheet as a backup for payroll—making sure each entry includes correct guard name, site, and date.
$20 an hour
Quick Apply

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911 call center jobs near denton, tx

911 Dispatch Trainee (Public Safety Communicator Trainee)

DFW International Airport -
Dallas-Fort Worth, TX

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Job Details

Full-time
$28.16 an hour

Qualifications

Computer operation
CCTV system operation (AV)
Phone communication
Spreadsheets
Writing skills
Filing
English
Radio communication systems
High school diploma or GED
Non-CDL Class C
Data interpretation
Telephone systems
Productivity software
Emergency real-time monitoring tools

Full Job Description

Job Overview

***No Experience Needed***

***$28.16 Starting Pay.***

Under the general supervision of the Public Safety Communications Supervisor, will learn the three areas of Public Safety Communications; operate telecommunications equipment to receive and evaluate incoming calls for police, fire and medical assistance; dispatch appropriate personnel and equipment to emergencies; operate and monitor the various CCTV systems and terminal alarms to provide surveillance support for daily incidents and criminal cases to local, state, and federal courts. This is a training role, requiring the learning of all areas so they may perform independently at completion of credentialing. Roles and responsibilities will be assigned to specific workstations, not simultaneously, based on staffing levels and operational needs. Work is performed in a stressful environment where a variety of calls, frequently emergency in nature, are screened and dispatched within short time frames.

What you will be doing:

Works closely with senior Communicators and Supervisor on how to operate and monitor Emergency 911 system, multiple talk group two-way radio system and departmental telephone lines, receives and evaluates incoming requests for police, fire and medical assistance and dispatches police, fire and medical units as required based on the nature of the call; disseminates information to field units as required.
Monitors status of all on-duty police, fire and medical units, coordinating availability of each unit and calling in additional on-call personnel as necessary.
Maintains notification files and requests services from other Airport Board departments, specialized police/fire units, secondary ambulance services, wrecker services.
Learns to conduct tests and interface functions on multiple electronic emergency systems and alarms, including the Emergency 911 system, to ensure proper operation and backup capability.
Works closely with senior Communicators and Supervisor on how to operate the CCTV system across entire Airport campus, for incoming alarms, suspicious activities, and emergency responses; dispatches law enforcement for incoming alarms from terminal checkpoints in accordance with DPS Standard Operating Procedures and TSA regulations; monitor critical safety and security systems such as fire exit door alarms, exercising discretion in determining severity of situations and dispatching first responders accordingly.
Monitors DPS radio traffic for calls to law enforcement, firefighters, and paramedics inside the terminals; utilizes CCTV equipment to follow and document police service calls for potential evidence in criminal or administrative cases.
Ensures compliance with FCC regulations in telecommunications operations and monitors security areas via CCTV, dispatching law enforcement as needed.
Supports law enforcement by retrieving, reviewing, copying, and distributing audio/visual recordings related to specific incidents, under the direction of a DPS Supervisor, for use as evidence in local, state, and federal court cases.
Performs other related duties as assigned.

What you need:

Completion of high school curriculum or equivalent.
Within one (1) year from hire, able to obtain the following licensure and certifications, if not already licensed/certified:
- TCOLE Basic Telecommunicator license.
- Full Access TCIC/NCIC certification.
- Emergency Medical Dispatch certification through IAED.
Ability to receive required licensure and certification is required within one year of employment. If unable to obtain requirements, will be terminated from the role and able to seek other opportunities within the airport.
Ability to pass CJIS Security Awareness Training within 30 days of employment.
Must not have been convicted of a Class “B” misdemeanor within the last ten (10) years or any offense greater than a Class “B”.
Must not have been convicted of any family violence offense.
Ability to pass a personal and criminal background check.
Ability to pass a psychological evaluation.
Ability to pass a truth verification examination.
Ability to pass a medical physical examination.
Possession of a valid Class C driver’s license.
Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et. Al. and DFW Airport’s Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal.
This is a designated safety sensitive position as defined in DFW Airport’s Drug and Alcohol Administrative Policy and Procedure. Applicants selected for this position will be required to pass a drug screening test prior to employment and to submit to drug screening on a random basis during the length of their employment in the safety sensitive position.
This is a designated Essential Employee position as defined in DFW Airport’s Categories and Classifications Administrative Policy and Procedure. An essential employee is one whose attendance is required to maintain airport operations during an emergency or inclement weather situation.

Required knowledge, skills, and abilities:

Knowledge and ability to use miscellaneous software including Microsoft Excel, Word, and other programs to compile and produce routine reports.
Knowledge of principle, practices and terminology used in CCTV monitoring and its application in real-time response situations.
Ability to remain calm under pressure, analyze situations, and make quick decisions based on established protocols.
Ability to prepare and maintain logs and files, documenting public safety communication activities.
Ability to clearly and effectively communicate verbally in English across various telecommunications platforms (radio, telephone), with a focus on emergency scenarios.
Ability to think clearly and concisely, analyze data from a variety of sources, and make rapid decisions and judgments in response to emergency requests for assistance.
Ability to process multiple audio and visual inputs simultaneously.
Ability to maintain effective and harmonious internal and external working relationships.
Ability to work hours and assignments as determined by operational need; i.e., 9-1-1, Police/Fire dispatch, CCTV monitoring, or others.
Ability to follow procedures, regulations, and protocols related to telecommunications.
Ability to communicate orally and in writing to airport employees, supervisory staff, outside agencies, tenants and guests.
Ability to work shift hours as assigned which may include nights, weekends, rotating shifts, and holidays.
Ability to respond to emergency callup and to work adjusted shifts under routine and non-routine events.
Ability to work in an environment without windows or outside contact.
Ability to eat on the job without having a scheduled coffee or meal break.

Effort:

Works in a communications center including emergency dispatch and CCTV system monitors.
Uses keyboard devices, computer monitors, radio and telephone equipment.
Sits for extended periods of time remaining constantly attentive to telephone calls, radio transmissions, incoming alarms and telecommunications systems.
Reacts calmly, quickly and logically in emergency situations.

About Us

We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees.

Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be.

Bring your talents to DFW. Live and work with purpose.

Apply Now

Refine Your Search

911 call center jobs in denton, tx

911 Dispatch Trainee (Public Safety Communicator Trainee)

911 Dispatcher (Public Safety Communicator)

Public Safety Communications Dispatcher

Emergency Communications Officer

Laotian Interpreter

911 Public Safety Dispatcher

Incident Response Specialist

Lifeguard

Nurse Navigator Supervisor

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