Top 4 Sr. help desk technician Jobs in Denton, Tx

Sr. Help Desk Technician
Austin Lane Technologies Inc. —Denton, TX
- $60,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
12d
Senior Technology Specialist (226 Days)
Keller ISD —Fort Worth, TX
- $237.00 - $285.42 an hour
- Full-time
- School experience
- Mid-level
- Office
12d

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Senior Technology Specialist (226 Days)
Keller ISD —Fort Worth, TX
Troubleshoot and remediate incidents and requests effectively in the field, by phone and using remote support tools. Provide desk side support to end users.
$237.00 - $285.42 an hour
12d

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Sr. Help Desk Technician

Austin Lane Technologies Inc. -
Denton, TX

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
12 days ago

Qualifications

Server virtualization

Full Job Description

***This role is located in our Denton, TX office - this is NOT a remote position***

***Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.***

If this describes you - We need to talk!

While you sometimes move too quickly, do you enjoy "spinning plates" and thrive in an environment with lots of moving parts? Are you a detail oriented perfectionist who gets the job done? Is your communication loaded with details and delivered in quick bursts? When faced with a difficult situation involving people, do you have the ability to convert the unfriendly environment to a more civil atmosphere and influence others to cooperate?

At Red Team IT, an Austin Lane Company, you will be involved in the administration of networks, operating systems, and associated subsystems. Providing system-level support of multi-user operating systems, and hardware and software tools including installation, configuration, maintenance, and support of multiple client systems. The ideal candidate will be highly motivated, and possess a strong work ethic, combined with in-depth knowledge of the technology industry and its related business processes.

Responsibilities and Duties

Evaluating complex business infrastructure
Preparing cost effective network configurations and technology solutions
Gathering and analyzing business / technical requirements and objectives, perform gap analysis, and provide recommended solutions.
Providing key decision support to clients
Ability to work on multiple assigned projects.
Drives process improvement

Qualifications and Skills

Bachelor's degree in Network Engineering, Computer Science, or other relevant combination of training, education, and work experience.
Microsoft MCTS or higher certification (must be able to obtain and/or maintain Microsoft related certifications as Austin Lane is a Cloud Partner)
3-5 years of technical experience in network design and network support
Knowledge of computer operating procedures, network protocols, system software products and applications and multi-vendor environments
Knowledge of multiple backup technologies including Tape/Disk/Cloud and understanding on use cases each may be applied
Windows operating systems: 10/11, Server 2016, 2019, 2022, 2025
Microsoft Exchange 2016, 2019
Microsoft Office 2024/365
Microsoft Cloud Solutions such as Azure, Microsoft 365, Intune, EntraID
Wireless Infrastructure
Hyper-V/VMWare, ESXI
Cyber Security Hardening Techniques & Best Practices

Quick Apply

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sr. help desk technician jobs in denton, tx

Sr. Help Desk Technician

Senior Technology Specialist (226 Days)

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