Description:
OUR VISION: To Build a Thriving Community for ALL
OUR MISSION: To Empower individuals to achieve self-sufficiency and foster independence
If our Vision and Mission resonate with you, Metrocrest Services may be the place for you. We are looking for people whose values align with ours - individuals who are compassionate, collaborative, accountable, and committed to helping our neighbors achieve greater stability and independence.
ABOUT METROCREST SERVICES
Metrocrest Services exists to provide hope and build pathways to economic mobility for neighbors in the north Dallas area. We operate a whole-household, SDOH (Social Determinants of Health)-aligned model organized around five pillars: (1) Income (2) Health and Food (3) Workforce (4) Education/Training (5) Housing. Our neighbors are at the center of everything we do.
At Metrocrest Services, Neighbors-First is more than a phrase; it is how we work. We call the people we serve Neighbors because they are members of our community, not cases to be managed. We approach every interaction with dignity, curiosity, and a whole-household perspective, listening first, following through, and measuring our success by the progress our neighbors make. Every team member, regardless of role or title, is expected to embody and advance our Neighbor-First Values.
THE OPPORTUNITY
The Director of Grants & Compliance serves as a strategic leader overseeing the organization’s foundation, corporate, and public grant strategy, as well as municipal contract oversight and institutional compliance. Reporting directly to the Chief Development Officer, this role bridges fund development and compliance operations - balancing rigorous grant administration with proactive relationship cultivation to generate new invitation-only and competitive funding opportunities.
The Director leads the grants department, directly supervises the Grants Manager (as well as external contractors and partner agencies), and works closely with Development, Finance, and Program leadership to maximize revenue, manage restricted funding streams, and ensure flawless execution of institutional funding agreements.
Requirements:
KEY TRAITS
Building Partnerships · Strategic Decision Making · Initiating Action · Building Trust · Quality Orientation · Communication · Managing Work (Includes Time Management) · Developing Others · Negotiation · Adaptability · Detail Oriented · Follow-Up · Information Monitoring · Storyteller · Continuous Learning
QUALIFYING TRAITS
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Builds authentic, credible relationships with foundations, corporate partners, government entities, and other institutional funders. Thinks beyond individual grant applications to cultivate long-term partnerships and uncover new funding opportunities, including invitation-only opportunities.
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Translates complex programs, outcomes, data, and community needs into clear and persuasive narratives. Adjusts the message for different funders and audiences while maintaining accuracy, consistency, and organizational voice.
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Sets clear expectations, provides meaningful feedback, delegates appropriately, and develops the capabilities of direct reports. Effectively manages both employees and external contractors while maintaining consistent standards for quality and accountability.
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Connects funding opportunities to organizational strategy, program priorities, and financial goals. Evaluates opportunities thoughtfully and understands when to pursue, cultivate, negotiate, or decline based on organizational fit and capacity.
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Maintains rigorous standards for grant, contract, and regulatory compliance while remaining focused on the larger purpose of the funding. Understands that strong compliance protects relationships, strengthens credibility, and positions the organization for future investment.
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Works effectively across Development, Finance, Programs, and executive leadership without relying solely on positional authority. Can respectfully challenge, clarify expectations, and hold others accountable when information, documentation, spending, or deliverables are needed.
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Remains effective when funder priorities, regulations, deadlines, program needs, or organizational circumstances change. Quickly assesses what has changed, determines the implications, and adjusts the approach without sacrificing quality or compliance.
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Maintains patience, tact, and professionalism in challenging situations; exercises sound independent judgment and acts with strong ethical values
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Superior ability to organize, prioritize, and appropriately delegate tasks to balance responsibilities in a fast-paced, deadline-oriented environment
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Owns assigned metrics as a personal measure of success; holds self and the team accountable for achieving, tracking, and reporting on performance targets
MINIMUM QUALIFICATIONS
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Bachelor's degree in Business Administration, Public Administration, Nonprofit Management, Accounting, Finance, or related field
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8+ years of progressive experience in grant seeking, funder prospecting, relationship management, and public contract administration, with at least 2 years in a supervisory role
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Proven hands-on experience managing, tracking, and reporting on restricted funding streams, including audit preparation and post-award compliance administration.
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Demonstrated experience directly supervising team members as well as managing third-party contractors, grant writing agencies, or external consultants.
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Proven success in cultivating foundation relationships that resulted in new grant awards, as well as hands-on experience managing city or government agency contracts.
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High level of computer literacy including Microsoft Office (Word, Excel, Outlook, PowerPoint), internet research, and Salesforce or comparable client tracking system.
PREFERRED QUALIFICATIONS
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Graduate degree or advanced certification in Public Administration, Nonprofit Leadership, or a related field
SPECIALIZED KNOWLEDGE AND SKILLS
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Exceptional written and verbal communication skills, with an ability to translate complex program models into compelling proposals.
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Deep understanding of non-profit financial management, budget development, restricted fund accounting concepts, and post-award compliance.
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Proficiency in CRM/grant management databases and tracking software.
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Collaborative, detail-oriented, and proactive leadership style with a strategic approach to problem-solving and partnership building.
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Strong interpersonal relationship skills; professional demeanor and ability to build rapport and credibility with diverse stakeholders including funders, partners, staff, and neighbors
PRIMARY RESPONSIBILITIES
Funder Cultivation & Grant Strategy
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Proactive Prospecting & Cultivation: Actively identify, prospect, cultivate, and steward relationships with family, corporate, and independent foundations to expand the institutional funder pipeline and secure invitations for non-public RFPs.
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Strategic Alignment: Partner with the Chief Development Officer to align grant-seeking goals with the organization’s strategic plan and annual operating budget targets.
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Proposal Development: Lead the development, drafting, and review of high-stakes, multi-year, and complex grant proposals, letters of inquiry (LOIs), and presentations.
City & Government Contract Administration
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Municipal Contract Management: Oversee the end-to-end administration of all city and municipal contracts, ensuring full compliance with scope-of-work deliverables, billing cycles, and program milestones.
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Government Relations & Liaison: Serve as the primary relationship manager for municipal contract officers, city department liaisons, and grant monitors, driving contract renewal and expansion efforts.
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Public Award Oversight: Ensure strict adherence to government regulations, reporting guidelines, and audit standards across all public funding streams.
Compliance, Systems & Restricted Fund Auditing
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Restricted Funding Audits & Management: Direct internal systems for tracking restricted revenue streams, ensuring precise fund restriction allocations, restricted expenditure tracking, and seamless reporting across all grant agreements and public contracts.
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Cross-Department Coordination: Collaborate with Finance and Program teams to monitor grant spending rates, conduct monthly/quarterly grant reconciliations, and perform internal audits of restricted funds to guarantee total compliance before formal financial filings.
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Audit Readiness & Post-Award Operations: Maintain thorough documentation and institutional records to support annual organizational audits, funder-specific compliance audits, and contract-related site visits with 100% on-time submission of narrative and financial reports.
Team Leadership & Supervision
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Staff & Vendor Management: Supervise, mentor, and evaluate the Grants Manager while managing and overseeing any third-party grant writing contractors, specialized consultants, or agency partners to ensure seamless proposal execution and output quality.
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Process Optimization: Establish and refine standardized workflows, grant calendars, and management systems to drive efficiency across internal staff and external vendors.
General
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Own all assigned metrics; responsible for achieving performance targets, tracking progress on an ongoing basis, and reporting outcomes to leadership.
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Manage an annual budget and operating plan for the department; adhere to assigned budgets and provide input on budget planning, forecasting, and resource allocation.
REPORTING RELATIONSHIPS
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The Director Grants & Compliance directs the work of the Grants Manager
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This role reports directly to the Chief Development Officer
WHY WORK FOR METROCREST SERVICES?
At Metrocrest Services, your expertise does more than secure funding - it helps create pathways to stability, independence, and economic mobility for our neighbors.
As Director of Grants & Compliance, you’ll have the opportunity to shape institutional funding strategy, cultivate meaningful relationships with foundations and public partners, and ensure the resources entrusted to our agency are managed with integrity and purpose. You’ll work across Development, Finance, and Programs, giving you a unique view of how strategy, funding, compliance, and impact come together.
SALARY
Salary for this FLSA-exempt position is commensurate with experience.
BENEFITS
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Employer-sponsored medical insurance through BCBSTX with employer contribution toward monthly premiums, effective the first day of the month following the date of hire
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Employer-sponsored dental (Principal) and vision insurance, effective the first day of the month following the date of hire
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Employer-paid group term life insurance (Principal)
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Employer-paid long-term disability (Principal)
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401(k) retirement plan with company matching 1/2:1 (up to 6%)
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Generous paid time off package, including vacation, personal time off, and paid holidays
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Paid parental leave
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Training and development opportunities
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Tuition reimbursement
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
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This role works onsite in a climate-controlled facility
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Ability to move, transport, position, and lift up to 15 pounds as needed
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Ability to remain in a stationary position, such as standing or sitting, for up to 8 hours per day
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Ability to walk, move, and/or traverse as needed
EQUAL EMPLOYMENT OPPORTUNITY
Metrocrest Services provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, or any other characteristic protected by federal, state or local law.
In accordance with the ADA, Metrocrest Services is willing to consider any reasonable accommodation.
