Top 11 Card dispute representative Jobs in Denver Co

Card Dispute Representative
Canvas Credit Union —Lone Tree, CO
- $22.49 - $28.11 an hour
- Hybrid work
- Spanish
- Microsoft Outlook
- Word processing
- Health savings account
- Paid holidays
Quick Apply
Driver Services Call Center - Administrative Assistant II (Remote)
State of Colorado —Denver, CO
- $40,248 a year
- Online Application
- Spanish
- Clean driving record
- Research
4d
Driver License Technician Trainee (DRSC)
State of Colorado —Denver, CO
- $42,264 a year
- Online Application
- Clean driving record
- Office
- High school diploma or GED
- Opportunities for advancement
9d
Driver License Technician Trainee (Aurora)
State of Colorado —Aurora, CO
- $42,264 a year
- Online Application
- Clean driving record
- Office
- High school diploma or GED
- Opportunities for advancement
9d
Driver License Technician Trainee (Boulder)
State of Colorado —Boulder, CO
- $42,264 a year
- Online Application
- Clean driving record
- Office
- High school diploma or GED
- Opportunities for advancement
4d
Card and Risk Support Specialist
COLORADO CREDIT UNION —Brighton, CO
- $26 - $28 an hour
- Full-time
- Writing skills
- Research
- Mid-level
- Profit sharing
- Wellness program
2h
Contact Center CSR
Partner Colorado Credit Union —Arvada, CO
- From $18.39 an hour
- Full-time
- Writing skills
- Research
- High school diploma or GED
- Health savings account
- AD&D insurance
Administrator IV, Business Office - Denver
State of Colorado —Denver, CO
- $72,264 - $83,100 a year
- Online Application
- Hybrid work
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Health savings account
6d
Food Distribution Programs Driver and Warehouse Specialist
State of Colorado —Denver, CO
- $22.40 - $31.36 an hour
- Online Application
- Clean driving record
- Writing skills
- Pass drug screening
- Wellness program
- Health savings account
4d
Registered Nurse I, RN I - Marvin Foote Youth Services Center
State of Colorado —Centennial, CO
- $7,078.40 a month
- Online Application
- CPR Certification
- Nursing
- Psychiatry
- Wellness program
- Health savings account
2d
Universal Banker
Collegiate Peaks Bank —Denver, CO
- $22.83 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Office
- Profit sharing
- Health savings account
7d

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Card Dispute Representative
Canvas Credit Union —Lone Tree, CO
Take inbound calls to assist internal team members and external credit union members with researching, processing, and resolving complex Credit and Debit Card…
$22.49 - $28.11 an hour
Quick Apply
Driver License Technician Trainee (DRSC)
State of Colorado —Denver, CO
Pursuant to the Universal Driving Standards Policy (Download PDF reader), any worker who will be expected to drive a State-owned vehicle is responsible for…
$42,264 a year
9d

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Card Dispute Representative

Canvas Credit Union -
Lone Tree, CO

Quick Apply

Job Details

$22.49 - $28.11 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Vision insurance
Paid sick time

Qualifications

Customer communication
Financial services customer support
Confidential information handling
Customer relationship building
Microsoft Outlook
Word processing
High school diploma or GED
Banking regulatory compliance

Full Job Description

We’re Canvas Credit Union

We’re passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.

Canvas "It's About More" Video - YouTube (Click here - or, visit https://www.youtube.com/watch?v=z8WAm_TDRdk ) (https://www.youtube.com/watch?v=z8WAm_TDRdk)

Why Canvas?

At Canvas, we’re dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.

At Canvas, there are 5 behaviors we live by each day that will continue to help us be known for our heart and our people:

What you'll do

The Card Dispute Representative is responsible for ensuring the financial well-being of Canvas members by protecting their financial safety and security. The position professionally assists internal team members and external credit union members with researching and processing complex fraudulent Debit and Credit Card Disputes following Regulation E and Z. They collaborate with team members to ensure Card Disputes are completed timely and accurately for all cases filed within the department. They are responsible for providing superior service to internal and external members and promoting member relationships that exceed expectations.

Essential Duties/Responsibilities

Take inbound calls to assist internal team members and external credit union members with researching, processing, and resolving complex Credit and Debit Card Disputes by applying Reg E, Reg Z, and Card Network Rules.
Make outbound calls to members to understand member’s Card Dispute situation, request additional documentation from members when required, and complete dispute forms if necessary.
Submit completed Fraud/Other Card Dispute forms to the card processor accurately and timely.
Review chargeback and arbitration documents pertaining to card fraud cases in a timely and accurate manner and if required, contact the cardholder.
Act as a liaison with Card Processor vendors regarding Card Dispute resolution and chargebacks.
Make independent judgments and post transactions regarding member accounts with a focus on elimination of errors, adhering to legal and regulatory restrictions and credit union policies and procedures.
Maintain general ledgers associated with the debit and credit card adjustments.
Strive for full recovery of Fraud Disputes in a timely manner.
Assist on special projects related to card fraud.
Consistently meet department quality, service and production standards that promote member satisfaction, retention and expansion.
Exhibit support for the organization’s goals, values, initiatives and cost control.
Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements.
Follow all safety and security guidelines to properly safeguard member and organization assets.
Maintain up-to-date and accurate filing system.
Embrace ongoing education and learn/apply new skills and software applications.
Regular attendance and punctuality are essential functions of the job
Perform other job duties as assigned.

Job Qualifications

Knowledge, Skill and Ability:

Bilingual verbal and written communication skills in both English and Spanish is a plus.
Thorough understanding of the card payment ecosystem and how Regulation E, Regulation Z, Regulation CC, and Card Network rules apply to Card Disputes.
Ability to handle difficult conversations with members about fraud and cards.
Professional, courteous, and effective verbal and written communication skills.
Strong relationship building, customer service and teamwork skills.
Excellent attention to detail, problem solving and decision-making skills.
Efficient organizational and time management skills with ability to work independently and manage multiple priorities with tight deadlines.
Proficient in MS Office (Outlook, Excel, Word and PowerPoint).
Ability to maintain confidence.
Pre-employment background review (components include criminal, employment, address, social security number, motor vehicle record, global sanctions, and sex offender).

Education or Formal Training: High school diploma or GED

Experience: Minimum of two years of experience in a similar position at a financial institution, preferably in a credit union environment.

For Current Canvas Employees: To be considered, you must be meeting performance expectations, consistently demonstrating HEART behaviors, and must submit an up-to-date resume or update your Work History profile with your current responsibilities and accomplishments.

This position has a starting pay range of $22.49-$28.11/hourly, and final pay rate will be determined based on experience, education, skills, and internal equity factors. Canvas benefits include:

Medical/Dental/Vision Insurance
Paid Vacation
Paid Sick Time
Paid Holidays
Paid Wellness Day
Paid Volunteer Time
Flexible Spending Account
Health Savings Account
World Class 401(k) Plan
Tuition Reimbursement
Rate Discounts on Qualifying Loans
May be eligible for incentives or discretionary bonus based on results

Working Environment/Physical Activities

High volume, fast-paced, dynamic office environment with some travel. Must be able to attend meetings and events outside of regular business hours. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets. The position requires bending, stooping, or standing as necessary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Applications for this position will be accepted through July 15, 2026. For consideration, applications must be received by 5:00 PM MST on July 15, 2026.

#LI-Hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

card dispute representative jobs in denver co

Card Dispute Representative

Driver Services Call Center - Administrative Assistant II (Remote)

Driver License Technician Trainee (DRSC)

Driver License Technician Trainee (Aurora)

Driver License Technician Trainee (Boulder)

Card and Risk Support Specialist

Contact Center CSR

Administrator IV, Business Office - Denver

Food Distribution Programs Driver and Warehouse Specialist

Registered Nurse I, RN I - Marvin Foote Youth Services Center

Universal Banker

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