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Director of Admissions - Home Health and Hospice

Namaste Home Health and Hospice -
Denver, CO

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Medicare
Medical insurance coverage verification
Medicaid health insurance
Medicare regulations
Clinical information systems
Relationship management
Medicaid regulations
Medicaid
Home healthcare regulations

Full Job Description

Director of Admissions – Home Health & Hospice

Position Summary

The Director of Admissions is responsible for leading and overseeing the entire patient intake process for both home health and hospice services. This role ensures timely, accurate, and compliant admission workflows while delivering exceptional experience for patients, families, and referral partners.
The Director of Admissions works alongside the intake team and serves as a key liaison between intake, clinical operations, and marketing. This leader drives process improvement, monitors compliance, supports patient advocacy, and actively participates in the intake workflow to ensure operational excellence. This leader is hands on and also participate in intake, not just supervising.
The compensation range for this position is $90,000 - $110,000.

Key Responsibilities

Leadership & Team Oversight

Supervise and support Intake Coordinators and Lead Intake Coordinator
Collaborate closely with the clinical admission team (with clinicians reporting to the Director of Clinical Services)
Provide coaching, training, and performance management for intake staff
Foster a culture of accountability, efficiency, and patient-centered care

Admissions & Intake Operations

Actively participate in and support the intake process alongside the team
Oversee referral intake, insurance verification, and data entry accuracy
Ensure timely coordination of clinical assessments and admissions
Maintain smooth and efficient transitions of care for all patients

Referral & Relationship Management

Build and maintain relationships with hospital discharge planners, physicians, and community partners
Serve as a liaison between intake, marketing, and clinical teams
Support growth through strong referral management and partnership development

Performance Monitoring & Process Improvement

Track and analyze conversion rates for home health and hospice admissions
Lead census-driven and admission-focused QAPI initiatives
Report weekly admission and intake performance metrics
Identify workflow gaps and implement process improvements

Regulatory Compliance

Ensure all intake processes and documentation meet Medicare, Medicaid, state, and accreditation standards
Monitor compliance risks and implement corrective actions as needed
Maintain accurate records and ensure proper documentation standards are followed

Patient & Family Experience

Serve as a key point of contact for patients and families during the admissions process
Provide education on levels of care, services, and patient rights
Support patient advocacy and ensure a compassionate, seamless onboarding experience

Additional Responsibilities

Track and manage facility contracts
Monitor trends and risks identified through audits or intake reviews
Support organizational initiatives related to growth, quality, and compliance

Core Intake Responsibilities

Manage incoming referrals from hospitals, physicians, and community partners
Monitors response times on referrals, and provides education, guidelines, and process improvement to ensure targets are being met.
Verify insurance eligibility, benefit, and obtain required authorizations
Accurately enter demographic, clinical, and diagnostic information into EMR systems
Coordinate initial visits (nursing, therapy, aide services)
Educate patients and families on services and expectations

Qualifications

Required / Preferred Credentials

Preferred: RN (Registered Nurse) or LPN (Licensed Practical Nurse)
Alternatively: strong background in intake coordination, admissions, or healthcare marketing

Experience & Skills

Strong knowledge of home health and hospice regulations
Experience with EMR systems and insurance verification processes
Understanding of Medicare/Medicaid requirements
Proven ability to build and maintain referral relationships
Strong leadership, organizational, and communication skills
Ability to manage multiple priorities in a fast-paced environment

Location Requirement

Must reside in the Denver Metro Area
Position is based out of the Namaste Health office

What Success Looks Like

Efficient, compliant, and patient-centered admissions process
Strong collaboration across intake, clinical, and marketing teams
Consistent growth in referrals and admissions
Improved conversion rates
High team engagement and performance
Proactive identification and mitigation of compliance risks

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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Director of Admissions - Home Health and Hospice

ASSISTANT DIRECTOR OF ADMISSIONS

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Director of Undergraduate Recruitment

Admissions and Marketing Director

Director of Marketing & Admissions

Admissions Director

ASSOCIATE DIRECTOR OF GRADUATE ENROLLMENT AND SCHOLARSHIPS - JOSEF KORBEL SCHOOL

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Director of Admissions – Home Health & Hospice

The compensation range for this position is $90,000 - $110,000.

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