Top 30 Credit union Jobs in Derby, Ks

Member Solutions Associate
MERITRUST CREDIT UNION —Wichita, KS
- $20.49 - $30.74 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
Executive Assistant - Wichita, KS
MERITRUST CREDIT UNION —Wichita, KS
- $78,068.04 - $97,585.05 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Full-Time Teller
Skyward Credit Union —Wichita, KS
- Full-time
- Office
- Finance
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
12d
Interactive Teller
MERITRUST CREDIT UNION —Wichita, KS
- $17.91 - $22.39 an hour
- Extended hours
- Office
- High school diploma or GED
- Communication skills
7d
Financial Service Representative
Credit Union of America —Derby, KS
- From $18 an hour
- Full-time
- Research
- Office
- High school diploma or GED
Quick Apply
7d
Teller
Heartland Credit Union (Kansas) —Wichita, KS
- Online Application
- Microsoft Outlook
- Sales
- Office
- Wellness program
- Paid holidays
Quick Apply
Insurance Specialist
MERITRUST CREDIT UNION —Wichita, KS
- $22.89 - $28.61 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
7d
Teller - Virtual - Branch
Credit Union of America —Wichita, KS
- $16.25 an hour
- Part-time
- Research
- Office
- High school diploma or GED
Quick Apply
Contact Center Specialist
Wichita Federal Credit Union —Wichita, KS
- Full-time
- Office
- High school diploma or GED
- Math
Quick Apply
Information Security Analyst II (GRC)
MERITRUST CREDIT UNION —Wichita, KS
- $78,068.04 - $97,585.05 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Paid holidays
Marketing and Events Assistant
Wichita Federal Credit Union —Wichita, KS
- Full-time
- Office
- High school diploma or GED
- Organizational skills
Quick Apply
KS Mortgage Operations Manager
MERITRUST CREDIT UNION —Wichita, KS
- $90,816.59 - $113,520.73 a year
- Full-time
- 7 years
- Office
- High school diploma or GED
10d
Member Service Representative - Main
Mid American Credit Union —Wichita, KS
- $17 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
11d
Member Service Representative 2 - E-Branch
Mid American Credit Union —Wichita, KS
- $17 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
Quick Apply
Mortgage Loan Processor
Wichita Federal Credit Union —Wichita, KS
- Full-time
- High school
- Basic math
- Office
Quick Apply
Training and Development Specialist
Mid American Credit Union —Wichita, KS
- $21 an hour
- Full-time
- Microsoft Word
- Background check
- Classroom
- Health savings account
- Paid holidays
Quick Apply
Sr Growth Strategies Analyst
MERITRUST CREDIT UNION —Wichita, KS
- $78,068.04 - $97,585.05 a year
- Full-time
- Marketing
- 5 years
- Office
- Wellness program
- Paid holidays
Part-Time Member Service Representative
Quantum Credit Union —Wichita, KS
- $17.00 - $18.20 an hour
- Part-time
- Spanish
- English
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
7d
Branch Manager - East Office
Wichita Federal Credit Union —Wichita, KS
- Full-time
- Inventory management
- Basic math
- Mid-level
- On-the-job training
Quick Apply
Consumer Loan Maintenance Specialist
Credit Union of America —Wichita, KS
- $19.90 an hour
- Mid-level
- Office
- High school diploma or GED
Quick Apply
8d

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Member Solutions Associate

MERITRUST CREDIT UNION -
Wichita, KS

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Job Details

Full-time
$20.49 - $30.74 an hour

Qualifications

Loan collections

Full Job Description

POSITION SUMMARY:

Responsible for performing collection activities across all credit union products, including consumer, commercial, real estate and depository accounts. This includes overdrawn accounts, credit cards, lines of credit (secured and unsecured), signature loans, auto loans, as well as mortgage secured loans such as home equity loans. Reviews delinquent accounts to assess the status and determine the root causes of delinquency. Initiates contact with members to resolve outstanding balances and applies appropriate collection strategies to ensure timely and effective recovery.

ESSENTIAL FUNCTIONS:

Manage an assigned queue(s) by ensuring timely follow-up and resolution.
Initiate contact with members via phone, text, email, and other written communication methods to discuss delinquent accounts and explore repayment options.
Build rapport with members by demonstrating empathy, professionalism and commitment to helping them resolve financial challenges.
Collaborate with members to create realistic repayment plans and accurately record all interactions and agreements in the system.
Use appropriate and compliant collection strategies tailored to each situation to recover delinquent funds effectively.
Assist in locating members with approved skip tracing tools and resources.
Work closely with internal teams to resolve account issues and support member needs.
Handle sensitive member information with discretion and adhere to all applicable regulations and internal policies.
Contribute to a collaborative and respectful team culture by maintaining a professional attitude, supporting peers and engaging in constructive communication.
Attend training sessions and stay informed about updates to policies, procedures, and regulatory changes.
Operate within the credit union’s phone system to manage inbound and outbound calls efficiently. Maintain availability during scheduled hours to assist members and support internal team needs.
Provide timely updates to management regarding account trends, member concerns and any issues that may impact collection efforts or member relationships.
Support departmental and organizational needs by completing additional tasks and responsibilities as required.

Education/Certification:

Completed high school diploma, GED or equivalent combination of formal training and experience

Required Knowledge:

Knowledge of collection procedures and related laws and regulations suggested but not required
Familiar with default and enforcement clauses suggested but not required
Familiar with deposit programs, account ownership, and casualty insurance suggested but not required
Understanding of Credit Union loan products and policies suggested but not required
Basic understanding of the U.S. Bankruptcy Code suggested but not required

Experience Required:

1-3 years collection experience

HARD/TECHNICAL Skills/Abilities:

Monitoring delinquent accounts
Negotiating repayment plans and establishing feasible payment arrangements
Basic understanding of credit union products and services
Basic understanding of regulations such as FDCPA, TCPA and SCRA
Familiarity with U.S. Bankruptcy Code
Experience with core banking/collections software, CRM tools, and Microsoft Office
Documenting all communications and outcomes in accordance with policy.
Basic understanding of accounting principles such as loan amortization, interest calculations and basic financial acumen
Managing inbound and outbound calls efficiently in a fast-paced environment, using muli-line phone systems and other tools

WORKING CONDITIONS

Standard office conditions
Low to moderate noise
Limited lifting up to 10 lbs.

This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

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Refine Your Search

credit union jobs in derby, ks

Member Solutions Associate

Executive Assistant - Wichita, KS

Full-Time Teller

Interactive Teller

Financial Service Representative

Teller

Insurance Specialist

Teller - Virtual - Branch

Contact Center Specialist

Information Security Analyst II (GRC)

Marketing and Events Assistant

KS Mortgage Operations Manager

Member Service Representative - Main

Member Service Representative 2 - E-Branch

Mortgage Loan Processor

Training and Development Specialist

Sr Growth Strategies Analyst

Part-Time Member Service Representative

Branch Manager - East Office

Consumer Loan Maintenance Specialist

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