Top 9 Ccnp Jobs in Des Moines, Ia

Support Engineer
LightEdge —Des Moines, IA
- Full-time
- Computer science
- Computer Science
- Mid-level
11d
Senior Network Engineer
Casey's —Ankeny, IA
- $102,200 - $140,500 a year
- Computer science
- Computer Science
- 5 years
Network Sustainment Engineer
Segra —Des Moines, IA
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
5d
Sr Network Engineer
MidAmerican Energy Company —Des Moines, IA
- Full-time
- Computer science
- Computer Science
- Maintenance
Network Engineer II
Carrier Access IT —Clive, IA
- On call
- Computer science
- Computer Science
- Research
- Health savings account
- Disability insurance
Senior Network Engineer - CONUS
Computer World Services —United States
- Full-time
- Hybrid work
- Windows
- Bachelor's degree
- Mentoring

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Onboarding SME - Telephony
Eltropy Inc. —Columbus, OH
Partner with Onboarding Managers to execute technical onboarding for new credit union clients, including network assessments, call flow design, and go-live…
$100,000 - $120,000 a year
Network Engineer
RF-Works —Columbus, OH
Preferred Bachelor’s degree in IT or a related field. Perform configuration assessments on routers, switches, controllers, firewalls, etc.

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Support Engineer

LightEdge -
Des Moines, IA

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Job Details

Full-time
11 days ago

Qualifications

Customer communication
Interpreting technical drawings
Data recovery
UNIX
Server backup and recovery
Windows
Network infrastructure
Network configuration for security systems
Cisco routers/switches implementation
Cloud service support
Server virtualization
Data backup
IP networking
Network security appliance implementation
Network routing
Technical Proficiency
IT disaster recovery planning

Full Job Description

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a diverse range of technologies and technical areas ranging from network architecture to storage solutions, disaster recovery to virtualization, and more. This role empowers you to work on cutting-edge technologies and contributes to our commitment to innovation and customer support excellence.

If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you!

Responsibilities

Act as a technical leader within the Operations Support team
Receive and work escalations from Support Team members and provide timely and effective resolutions within SLAs
Support Premier level customers following designated procedures and priorities
Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization, Storage, andBackup and Disaster Recovery
Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause analysis
Engage with Operations Leaders to improve operational processes, driving efficiency and productivity
Lead by example by updating internal documentation of procedures, solutions to common problems, and customer-facing support materials
Partner with our internal Educational Services team in recommending additions or modifications to existing technician training programs
Participate in knowledge-sharing activities
Partner with Platform Owners, Product Directors, and Key Stakeholders to improve products, operational processes, and complete projects
Provide after-hours support as part of an operations on-call rotation to maintain high availability of services
Able to use AI (ChatGPT and Copilot) to improve efficiency and quality of work
Maintain continued education and certifications
Work in ServiceNow to support internal and external customers

Requirements

Exceptional written and verbal communication skills
Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities accordingly
Able to maintain a professional demeanor under stress
Demonstrated willingness to learn and adapt to changes in technology, tools, and processes
Possess an analytical and problem-solving mindset
5 Years of cross platform support experience with at least 3 years of that experience in a Cloud Provider or Managed Service Provider (MSP) environment
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
Strong experience with Cisco routers and switches
Basic understanding of Linux/Unix and Windows operating systems
Familiarity with cloud orchestration and automation tools (Ansible, Terraform, etc.) is good to have
Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster Recovery solutions (Zerto and VCDA)
Extensive experience in managing Private Cloud virtualization environments, particularly VMware
Intermediate knowledge of storage solutions, with a preference for experience (Pure, IBM, and NetApp)
Advanced knowledge of configuration and maintenance of firewalls (FortiGate and Palo Alto)
Possess an intermediate understanding of networking principles
Proficiency in interpreting network diagrams and layouts
Cisco certifications preferred but not required; CCNP, CCIP, CCIE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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ccnp jobs in des moines, ia

Support Engineer

Senior Network Engineer

Network Sustainment Engineer

Sr Network Engineer

Network Engineer II

Senior Network Engineer - CONUS

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