- OPEN POSITIONS -
PUBLIC SAFETY TELECOMMUNICATOR (FULL TIME)
NEW AND LATERAL TRANSFERS
The Lyons Township Area Communications Center (LTACC) is accepting applications for a full- time 9-1-1 Telecommunicators. LTACC is a consolidated 9-1-1 communications center serving the Villages of La Grange, La Grange Park, and Western Springs’ Police and Fire Departments and the City of Countryside Police Department. LTACC is a 24-hour, seven-day per week operation located in La Grange, IL.
Essential Job Functions:
- Answer and process 9-1-1, emergency, and non-emergency phone calls for service
- Receive and transmit radio and telephone messages and dispatch emergency personnel in accordance with standardized procedures and regulations
- Operate communications equipment to provide prompt and effective responses to calls for service in both routine and emergency situations
- Use a computer aided dispatch system to determine the nature and location of emergencies, deploy units as necessary, and maintain contact with all units on assignment while consistently disseminating information and updating their status
- Enter, retrieve, and accurately interpret information contained in the Law Enforcement
- Agencies Data System (LEADS) and National Crime Information Center (NCIC) System
- Maintain knowledge of current communication policies and procedures and state, national, and local dispatch standards
- Maintain a variety of logs, records, and files
- Monitor business alarms and notify the appropriate person/agency as required
- Memorize codes, names, locations, and other detailed information
- Communicate tactfully with residents, public safety personnel, and coworkers
- Able to work any and all shifts of a 24-hour per day period
Qualifications:
- Applicants must have a High School diploma or equivalent
- Applicants must be able to accurately type at least 35 wpm
- Applicants must be able to pass a polygraph and medical screenings
- Obtain LEADS certification within 3 months of employment and maintain certification
- Obtain CPR and Emergency Medical Dispatch (EMD) certifications within 6 months of employment and maintain certifications
- Schedule flexibility and multi-tasking are fundamental
- Possess excellent written and oral communications skills
- Prior public safety dispatching experience desirable
- Bilingual skills desirable
- Ability to learn the member communities’ geographic areas
Salary and Benefits
Starting salary for the full time telecommunicator position is commensurate with experience, certifications, prior training and starts at $58,213 or higher DOQ for Lateral Transfers with an excellent benefits package, including group health insurance (Blue Cross/Blue Shield HMO with a 12% employee contribution), IMRF pension, and paid time off to include vacation, designated holidays, and floating holidays.
How to Apply
The LTACC Employment Application is available online via ltacc911.org or for pick-up at LTACC, located within the La Grange Police Department at 304 W. Burlington Avenue. Contact LTACC at (708) 215-3585 to request an application via email.
Human Resources
Lyons Township Area Communications Center
304 W. Burlington Avenue
La Grange IL 60525
[email protected]
Applicants must be available for all phases of testing and interview, which may include but is not limited to:
- Applicant skills tests
- Extensive police background investigation, including a fingerprint check
- Polygraph exam
- Psychological exam
- Medical screenings, including drug and hearing tests
- At least 1 in-person interview
This position will remain open until filled. LTACC is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $58,213.00 - $82,999.00 per year
Benefits:
- 457(b)
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Health insurance
- Life insurance
- Military leave
- On-the-job training
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
Education:
- High school or equivalent (Required)
Experience:
- 911 Dispatch: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- La Grange, IL 60525 (Required)
Work Location: In person
