Top 70 Hotel front desk Jobs in Detroit, Mi

Guest Service Representative
Marriott International, Inc —Detroit, MI
- $20.65 an hour
- Full-time
- Hotel
- Entry level
Front Desk Agent
Marriott International, Inc —Dearborn, MI
- $20.18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
At Your Service Agent
Marriott International, Inc —Detroit, MI
- $20.63 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
5d
Boutique Hotel Front Desk - Downtown Detroit
Trumbull & Porter Boutique Hotel —Lincoln Park, MI
- $16 an hour
- Part-time
- Sales
- Hotel
- In-person
- Free parking
- Paid time off
Quick Apply
8d
Guest Service Agent Front Desk - FT
MotorCity Casino Hotel —Detroit, MI
- $18.30 an hour
- Full-time
- Mid-level
- Windows
- Hotel
- Free parking
- Health insurance
Quick Apply
Hotel Front Desk Clerk
BRIGGS HOUZE HOTEL —Detroit, MI
- $14.00 - $15.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Paid time off
- Employee discount
Quick Apply
13d
Front Desk Agent
Embassy Suites By Hilton Detroit Troy Auburn Hills —Troy, MI
- $16 - $17 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
6d
Guest Service Agent Front Desk - PT
MotorCity Casino Hotel —Detroit, MI
- $18.30 an hour
- Part-time
- Mid-level
- Windows
- Hotel
Quick Apply
Night Auditor
The Detroit Club —Detroit, MI
- $16 - $17 an hour
- Part-time
- Mid-level
- 3 years
- Hotel
- Health insurance
- Employee discount
Quick Apply
Night Auditor-Part Time
PONTCHARTRAIN DETROIT HOTEL LLC —Detroit, MI
- Part-time
- Microsoft Outlook
- Hotel
- High school diploma or GED
- Free parking
- Flexible schedule
Quick Apply
PBX Agent
Marriott International, Inc —Dearborn, MI
- $20.18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
FRONT DESK AGENT
Detroit Marriott Livonia —Livonia, MI
- $16.50 an hour
- Part-time
- Hotel
- In-person
- Communication skills
Quick Apply
6d
Housekeeping
Holiday Inn Express and Suites —Roseville, MI
- $14 - $15 an hour
- Full-time
- Hotel
- In-person
- Entry level
- Dental insurance
- 401(k)
Quick Apply
12d
Guest Service Agent / Front Desk
Hyatt House Royal Oak / Birmingham, MI —Royal Oak, MI
- $16 - $18 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Guest Service Agent
Hampton Inn Livonia —Livonia, MI
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
NIGHT AUDIT
NORTHERN HOTELS GROUP, LLC —Southfield, MI
- $18 - $19 an hour
- Part-time
- Writing skills
- Hotel
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent
Hampton by Hilton Detroit/Southgate —Southgate, MI
- $15.00 - $18.50 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Health insurance
- Dental insurance
Quick Apply
14d
Guest Service Agent
Fairfield Inn Romulus —Romulus, MI
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Quality Inn and Suites —Romulus, MI
- $14 - $17 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Paid time off
- Employee discount
Quick Apply
6d
Hotel Front Desk Receptionist
Skyline Hotel Detroit Airport, SureStay Collection by BW —Romulus, MI
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply

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hotel front desk jobs near detroit, mi

Guest Service Representative

Marriott International, Inc -
Detroit, MI

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Job Details

Full-time
$20.65 an hour

Qualifications

Record keeping
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Confidential information handling
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Safety protocol adherence
Phone communication
Payment processing
Greeting customers
Cash drawer securing
Answering guest questions
Hotel room assignment management
Hotel daily report preparation
Entry level
Client interaction via phone calls

Full Job Description

Additional InformationOpen Availability Preferred, Flexible Shifts Preferred, Experience Preferred
Job Number26095978
Job CategoryRooms & Guest Services Operations
Location400 Renaissance Ctr, Detroit, Michigan, United States, 48243
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $20.65-$20.65 per hour

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel front desk jobs in detroit, mi

Guest Service Representative

Front Desk Agent

At Your Service Agent

Boutique Hotel Front Desk - Downtown Detroit

Guest Service Agent Front Desk - FT

Hotel Front Desk Clerk

Front Desk Agent

Guest Service Agent Front Desk - PT

Night Auditor

Night Auditor-Part Time

PBX Agent

FRONT DESK AGENT

Housekeeping

Guest Service Agent / Front Desk

Guest Service Agent

NIGHT AUDIT

Front Desk Agent

Guest Service Agent

Front Desk Agent

Hotel Front Desk Receptionist

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