Top 318 Lead customer success engineer Jobs in Detroit, Mi

Lead Customer Success Engineer
Dynatrace —Detroit, MI
- $116,000 - $145,000 a year
- Full-time
- Spanish
- Computer science
- Azure
- Employee stock purchase plan
- Health insurance
Manufacturing Process Engineer
AJM Packaging Corp —Southgate, MI
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Health savings account
Quick Apply
3d
Key Account Manager
Vibracoustic USA Inc. —Farmington Hills, MI
- 5 years
- Engineering
- Senior level
- Paid holidays
- Health insurance
3d
Project Manager/Engineer - Water Treatment
ENTACT —Detroit, MI
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Health insurance
- Dental insurance
Quick Apply
2d
Field Engineer-Water Treatment
ENTACT —Detroit, MI
- Online Application
- Microsoft Outlook
- Construction site
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
12d
Key Account Manager - Automotive (Inline Automated Inspection Systems)
Newston Automated Solutions GmbH —Novi, MI
- Spanish
- Microsoft Excel
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Robot Engineer III
IMG-NA —Warren, MI
- Full-time
- 6 years
- Bachelor of Science
- System design
- Health savings account
- Disability insurance
Quick Apply
Field Sales Engineer - Automotive Electronics - Eastern Michigan - 4yrs+ Experience Required
Bear VAI Technology —Detroit, MI
- $50,395 - $88,116 a year
- Full-time
- Remote
- Up to 50% travel
- Sales
- Mid-level
- Paid time off
- Cell phone reimbursement
Quick Apply
Quality Mgmt. Profess.
Schaeffler Group —Troy, MI
- 5 years
- Microsoft Office
- US work authorization
- Health insurance
- Dental insurance
10h
Sales Representative (Industrial /Capital Equipment)
#twiceasnice Recruiting —Detroit, MI
- $65,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Business development experience
- Disability insurance
- Health insurance
Quick Apply
3d
Industry Engineer
Hilti —Detroit, MI
- Hybrid work
- 5 years
- Office
- Travel
IT Channel Sales Representative
Biosource Recruiting —Detroit, MI
- $115,000 - $125,000 a year
- Bachelor's degree
- Travel
- Organizational skills
Quick Apply
Senior Magnets Sales Manager
Top Prospect Group LLC —Farmington Hills, MI
- $125,000 - $135,000 a year
- Engineering
- Master's degree
- Travel
Quick Apply
Infrastructure Engineering Engineer
FastTek Global —Dearborn, MI
- $55 - $60 an hour
- Contract
- Hybrid work
- Azure
- DevOps
- System design
- Disability insurance
- Health insurance
Quick Apply
4d
Lead Transmission Line Engineer
Leidos —Michigan
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
Mechanical Engineer - Senior Level
Gordon M. Buitendorp Associates, Inc. —Royal Oak, MI
- Full-time
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- System design
Quick Apply
Outside Sales Representative - Graphics and Color
ARC Document Solutions —Clawson, MI
- From $60,000 a year
- Email
- Mid-level
- 3 years
- Communication skills
- Paid training
- Health insurance
Quick Apply
Regional Controller
IHI Ionbond Inc. —Madison Heights, MI
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Management
- Health savings account
- Disability insurance
Quick Apply
Senior Transmission Line Engineer
Leidos —Michigan
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- System design
- Office
- Continuous improvement
- Relocation assistance
- Referral program
Manager of Transmission Line Engineering
Leidos —Michigan
- $116,350 - $210,325 a year
- Full-time
- Hybrid work
- Civil engineering
- Office
- Travel
- Relocation assistance
- Flexible schedule

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lead customer success engineer jobs near detroit, mi

Lead Customer Success Engineer

Dynatrace -
Detroit, MI

Apply Now

Job Details

Full-time
$116,000 - $145,000 a year

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Employee assistance program
401(k) matching
Flexible schedule

Qualifications

Team leadership
English

Full Job Description

Your role at Dynatrace

As a Lead Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s highest strategic customers. You will serve as a trusted advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE's in high regard as experts and rely on you to guide them through ways of obtaining the greatest value from their Dynatrace solutions. You will be a point of contact and resource for other Technical Account Managers which include coaching, mentoring, and providing feedback. These duties will also expand into partnering with other CSE’s and customers to ensure success with Dynatrace Solutions.

Responsibilities and Duties

Coach, Mentor, and provide feedback on an ongoing basis to other CSE’s while providing tactical recommendations
Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
Be the customer’s advocate by knowing their goals and use cases, then suggesting process changes, product adoption, configuration, and additional features to meet their requirements
Function as a frontline technical resource for “best practice” and informal customer questions
Engage and review with customer support as a customer advocate to ensure speedy resolution of customer issues
Engage with Product management as the customer advocate on product roadmap discussions
Participate and prepare for Monthly and Quarterly Business Reviews with customers
Maintain current functional and technical knowledge of Dynatrace products and services
Help to document best practices in developing and using Dynatrace
Partners with support engineers, PM, and R&D to help customers and account teams to speed resolution. They must help, communicate, escalate and advocate on behalf of the customer.
Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
Helps customers and account teams to understand support ticket trends/themes to be used to develop success plans, enablement advice, etc.
Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

What will help you succeed

Education: Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
Work experience 5+ years of experience
Prior leadership experience that is demonstratable
Experience working with large enterprise customers, including executive leadership
Demonstrated ability in leadership, mentorship, and organizational behavior
A track record of going above and beyond for your team and customers
Exceptional corporate presentation and relationship-building skills with technical and non-technical audiences
Must have exceptional English written and verbal communications skills, additional languages like Spanish or Portuguese are a plus, as well as organizational and teamwork skills, and the ability to act fast and responsibly
Impeccable time management skills and an ability to self-direct
Demonstrated experience being a Subject Matter Expert (SME) for Dynatrace technologies, methodologies, frameworks, and 3rd party technologies related to Dynatrace
Willingness to learn new technologies and resolve complex technical issues
Professional Level Dynatrace certification (or get certification within six months)
Industry-relevant Associate Level certification (AWS, Azure, k8s, …)
Strong technical understanding and experience in SaaS industry
Familiar with one or more of the following technologies related to Dynatrace:
- Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.
- Web and application server technologies such as Apache, IIS, WebSphere, WebLogic, REACT and JBoss
- Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax
- Mobile application technologies such as iOS and Android Webkit.
- DevOps toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc.
- CMDB/ITSM Technologies/platforms such as ServiceNow and BMC
Must be customer service oriented and believe in teamwork, collaboration, adaptability & Initiative.
Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention levels in a fast-paced environment

Why you will love being a Dynatracer

Dynatrace is a leader in unified observability and security.
We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

The targeted base pay range for this role is 116K to 145K. When determining your salary, we consider your skills, experience, education, work location and internal equity

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected] . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law . To be considered for this position, please upload your resume/CV.

Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

Benefits and work-life perks

We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.

Mental health support

Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.

Wellness Days

Four company-designated extra paid days off for you to recharge batteries.

Flexibility

Our hybrid working model and flexible working hours offer you the flexibility you need.

Employee Stock Purchase Plan

Purchase company stock ( NYSE:DT ) at a discounted price and become a shareholder.

Learn & develop

Company-wide learning perks, designated team's learning days, and more.

Volunteering day

A day of paid volunteer time to support a community or cause you care about.

Regular team events

We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!

International vibe

Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.

Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.

About Dynatrace

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

Apply Now

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