Top 254 Crm operations manager Jobs in Detroit Mi

Manager Inside Sales Support - Detroit
Home Depot / THD —Detroit, MI
- $90,000 - $120,000 a year
- 18 years or older
- No experience needed
- Office
QA/QC Supervisor
Valicor Environmental Services LLC —Dearborn, MI
- Full-time
- Background check
- 5 years
- Word processing
- Paid holidays
- Disability insurance
Quick Apply
New Car Sales Manager
MAP Automotive Group —Southfield, MI
- Full-time
- Clean driving record
- Dealership
- Inventory management
- Paid training
- Disability insurance
Quick Apply
12d
Used Car Sales Manager
Confidential —Troy, MI
- $125,000 - $225,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Health savings account
- Disability insurance
Quick Apply
3d
Project Manager
Robert Half —Livonia, MI
- $80,000 - $95,000 a year
- Mid-level
- 3 years
- US work authorization
- Disability insurance
- Dental insurance
Quick Apply
Territory Manager, Ohio or Michigan (Remote) (Bilingual Spa)
Ria Money Transfer (Dandelion) —Michigan
- $45,000 - $60,000 a year
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
- Mileage reimbursement
- Employee stock purchase plan
Quick Apply
13d
Category Manager
StockX —Detroit, MI
- $120,000 - $130,000 a year
- Remote
- Fair chance
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Contact Center Operations and Transformation Functional Manager
Deloitte —Detroit, MI
- $144,000 - $241,000 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
Client Onboarding Manager
SpotOn —Royal Oak, MI
- $77,900 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- 3 years
- Commuter assistance
- Paid parental leave
Quick Apply
Category Manager - StockX Live
StockX —Detroit, MI
- $120,000 - $130,000 a year
- Fair chance
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Branch Operations Manager
Crane 1 Services, Inc. —Detroit, MI
- $80,000 - $95,000 a year
- Writing skills
- Mentoring
- Recruiting
Quick Apply
10d
Inside Sales Associate Manager
Hayes Handpiece Franchises, Inc. —Detroit, MI
- $90,000 - $135,000 a year
- Full-time
- Remote
- Marketing
- Public speaking
- Mid-level
Quick Apply
Sales Operations Manager (Events)
SME —Southfield, MI
- $122,000 - $153,000 a year
- Marketing
- Office
- 3 years
- 403(b) matching
- Paid holidays
Quick Apply
Project Manager AES
Aggreko —Detroit, MI
- $115,000 - $140,000 a year
- Full-time
- Remote
- 3 years
- Business development
- Bachelor's degree
- Paid training
- Disability insurance
ConvergeHEALTH - Commercial Life Sciences, Delivery Manager - Managed Platform as a Services (MPaaS) - Innovation_Delivery_Transformation
Deloitte —Detroit, MI
- $134,500 - $265,100 a year
- Full-time
- Maintenance
- 3 years
- Bachelor's degree
Dispatcher
Veolia —Detroit, MI
- Full-time
- Word processing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Experiential Operations Coordinator
Slate Auto —Troy, MI
- $60,000 - $83,000 a year
- Full-time
- Hybrid work
- Hospitality
- Mid-level
- Office
- Disability insurance
- Health insurance
4d
Strategic Solutions Manager
SBM Management_ —Detroit, MI
- $100,000 - $120,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Mid-level
Quick Apply
14d
Manager, Business Development - Data Centers (Eastern US Region)
Chemelex —Detroit, MI
- $137,200 - $225,400 a year
- Full-time
- 7 years
- Engineering
- Product management
Quick Apply
BCG Platinion | Manager, Tech Advisory & Delivery
Boston Consulting Group —Detroit, MI
- $190,000 a year
- Full-time
- ERP systems
- Urgent Care
- Office
- Profit sharing
- Paid parental leave
5d

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crm operations manager jobs near detroit mi

Manager Inside Sales Support - Detroit

Home Depot / THD -
Detroit, MI

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Job Details

$90,000 - $120,000 a year

Qualifications

Vendor relationship building
Customer communication
Managing teams in a customer support role
Employee relationship building
Sales team management
High school diploma or GED
Sales performance monitoring (sales process improvement strategies)
Operational excellence initiatives
Process improvement planning
Business operations
Sales leadership

Full Job Description

Position Purpose:

The Manager of Inside Sales Support leads the Inside Sales Support teams that provide both transactional and relationship-driven support to Outside Sales Representatives serving managed account customers. The team is responsible for critical activities including quoting, order processing, and post-sales fulfillment in partnership with Stores, Vendors, Merchants, and Supply Chain, directly contributing to customer loyalty and sales growth.

This role is accountable for building and developing high-performing Inside Sales Support teams and strategically enhancing support operations. By collaborating cross-functionally with market-specific sales teams, the Manager drives improvements in service delivery and sales outcomes. The position ensures a customer-focused sales mindset, strong team performance, cross-functional engagement with Stores, Vendor Partners, Merchants, and Supply Chain, and professional development for associates. Additionally, the Manager continuously identifies opportunities to streamline processes, implement best practices, and elevate operational excellence.

Success in this role requires strong customer-back thinking, data-driven decision making, boundaryless leadership, and an entrepreneurial mindset, combined with the ability to communicate effectively and foster collaboration with internal and external partners. The Manager cultivates strong, long-term relationships with customers, partners, and suppliers, leveraging these connections to strengthen business partnerships and support sustainable sales growth.

Key Responsibilities:

30% - Customer Service– Communicate effectively and provide timely support, guidance, and resolution for both internal and external customer escalations, driving root-cause analysis and long-term solutions for recurring issues or trends. Collaborate cross-functionally to provide actionable insights to sales leadership, and business partners on customer and associate friction points, identifying opportunities for process and experience improvement. Build trust through fostering and maintaining strong relationships with internal and external customers.
30% - Ensures Accountability – Identify and address performance deficiencies at all levels. Develop and execute performance improvement plans, training, and coaching strategies that drive exceptional service level standards. Responsible for talent planning activities and the appropriate selection, termination, performance management, and professional development of teams.
30% - Leadership & Management- Establish clear goals, success measures, and priorities aligned with company objectives. Drives sales performance by embedding a results-oriented mindset, reinforcing accountability for achieving goals, and celebrating wins that strengthen sales momentum. Provide strong, effective leadership through regular performance reviews, coaching and development planning to build associate capability and engagement at all levels. Inspire and motivate teams, fostering a collaborative, high-performance sales culture that prioritizes growth, customer experience, and operational excellence. Cultivate strong relationships with customers, partners, and suppliers through consistent communication, fostering trust and long-term partnerships.
10% - Plans & Aligns- Solicit feedback and analyze performance data to identify people and process improvement opportunities in partnership with the sales team. Facilitate project work and technology improvements to improve sales productivity

Direct Manager/Direct Reports:

This Position typically Reports to Director Inside Sales Support
This position has 5+ Direct Reports

Travel Requirements:

Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be 18 years of age or older
Must be legally permitted to work in the United States
Experience in managing sales support teams
Proven ability to drive operational metrics and process improvements
Minimum Education not specified; typically requires relevant experience and/or education in business, management, or related field

Preferred Qualifications:

Working knowledge of Microsoft Office Suite
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
Experience in sales organizations
Strong leadership and coaching skills
Experience with CRM tools (e.g., Salesforce.com, Microsoft suite.
Strong understanding of sales, demand generation, and technology
Experience in customer-focused roles and servicing customer needs

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED..

Preferred Education:

No additional education

Minimum Years of Work Experience:

2 + years of previous related work experience

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

2 + years of previous leadership Experience

Preferred Leadership Experience:

No additional years of experience

Certifications:

None

Competencies:

Builds Effective Teams
Plans and Aligns
Communicates Effectively
Customer Focus
Develops Talent
Drives Results
Manages Conflict
Relationship Building

Apply Now

Refine Your Search

crm operations manager jobs in detroit mi

Manager Inside Sales Support - Detroit

QA/QC Supervisor

New Car Sales Manager

Used Car Sales Manager

Project Manager

Territory Manager, Ohio or Michigan (Remote) (Bilingual Spa)

Category Manager

Contact Center Operations and Transformation Functional Manager

Client Onboarding Manager

Category Manager - StockX Live

Branch Operations Manager

Inside Sales Associate Manager

Sales Operations Manager (Events)

Project Manager AES

ConvergeHEALTH - Commercial Life Sciences, Delivery Manager - Managed Platform as a Services (MPaaS) - Innovation_Delivery_Transformation

Dispatcher

Experiential Operations Coordinator

Strategic Solutions Manager

Manager, Business Development - Data Centers (Eastern US Region)

BCG Platinion | Manager, Tech Advisory & Delivery

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