Top 297 Information technology Jobs in Detroit Mi

Merchant Services / Technical Support
Leadership Consulting Services —Troy, MI
- $25 - $29 an hour
- Full-time
- Mid-level
- Financial services
- In-person
- Dental insurance
- 401(k)
Quick Apply
9d
IT Solution Architect - Microsoft Entra ID & Identity Platforms
Schaeffler Group —Troy, MI
- Computer science
- Computer Science
- DevOps
- Health insurance
- Dental insurance
Automotive Technician - Support & Validation Analyst
SolvIT —Rochester Hills, MI
- Full-time
- ASE Certification
- Background check
- Clean driving record
- Paid holidays
- Health insurance
Network Manager - Exempt
Genisys Credit Union —Auburn Hills, MI
- Google Workspace
- Mid-level
- Office
Network Operation Technician (2nd Shift)
123NET —Southfield, MI
- Full-time
- Background check
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
13d
IT Asset Management Specialist
Quantam Solutions —Detroit, MI
- $23.50 - $27.68 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
3d
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Detroit, MI
- $50,000 - $55,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
2d
IT Systems Administrator - Manufacturing
Cold Heading Co. —Warren, MI
- Full-time
- Computer Science
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Entry Level IT Professional
Technology Digest inc —Detroit, MI
- From $23 an hour
- Full-time
- Hybrid work
- Computer Science
- Computer literacy
- SQL
Quick Apply
14d
Executive Technical Support Analyst
Ford Motor Company —Dearborn, MI
- $99,100 - $166,200 a year
- Online Application
- Hybrid work
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
IT Analyst - Part Time
LevelEleven —Detroit, MI
- Part-time
- Google Workspace
- Microsoft Outlook
- Mid-level
Systems Support Specialist
Michigan Eastern District Court —Detroit, MI
- $65,886 - $107,101 a year
- On call
- Computer science
- Computer Science
- Research
- Commuter assistance
- Health insurance
Customer Service Representative
Little Caesars/Blue Line Distribution —Detroit, MI
- Full-time
- High school diploma or GED
- Entry level
Data Protection Analyst
Huntington Bank —Detroit, MI
- Full-time
- Bilingual
- Computer science
- Microsoft Excel
8d
IT Support Technician
Howard Ternes Packaging Company —Livonia, MI
- $50,000 - $85,000 a year
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Analyst - Part Time
Ascent Cloud —Detroit, MI
- Part-time
- Google Workspace
- Microsoft Outlook
- Mid-level
Quick Apply
IT Business Analyst
S3 —Detroit, MI
- Up to $58 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Vision insurance
Quick Apply
Systems Support Specialist
U.S. Courts —Detroit, MI
- $65,886 - $82,372 a year
- Multiple hires
- Background check
- Computer science
- Computer Science
13d
Data Center Operations and Facilities
Tata Consultancy Services —Detroit, MI
- $60,000 - $80,000 a year
- Weekends as needed
- Computer Science
- Inventory management
- Mid-level
- Commuter assistance
- Health insurance
IT Litigation Support
Contact Government Services, LLC —Detroit, MI
- $100,000 - $205,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

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information technology jobs near detroit mi

Merchant Services / Technical Support

Leadership Consulting Services -
Troy, MI

Quick Apply

Job Details

Full-time
$25 - $29 an hour
9 days ago

Benefits

Dental insurance
401(k)

Qualifications

Live chat
Upselling
E-commerce
Customer relationship management (CRM) systems (technically supported)
Technical writing
POS systems

Full Job Description

Job Overview
We are seeking a dynamic and dedicated Merchant Services / Technical Support specialist to join our team! In this role, you will be the frontline expert in resolving technical issues related to merchant services, software troubleshooting, and IT infrastructure. Your energetic approach will ensure seamless support for our clients and internal teams, helping them navigate complex technical challenges with confidence. This position offers an exciting opportunity to leverage your technical expertise and customer service skills in a fast-paced environment committed to innovation and excellence.

Responsibilities

Completing various merchant maintenance requests (example: demographic changes, bank changes, account updates)
Assisting with deposits/reconciling
Troubleshoot technical or processing issues related to terminals, gateways, and integrations
Maintain detailed client records and service notes inside CRM.
Ensure compliance with all industry regulations and company policies
Proactively reach out to clients to ensure satisfaction and upsell services when appropriate
Handle. incoming inquiries via phone, email, or chat and resolve issues promptly
Monitor and assist with chargebacks and dispute resolution
Provide technical support to merchants via phone, email, and live chat regarding payment systems, terminal, integrations and transaction issues
Troubleshoot issues related to POS systems, ecommerce payments gateways (e.g., Stripe Authorize. net, Paypal) terminal setups and merchant accounts.
Monitor and resolve support tickets in a timely manner while maintaining high levels of customer satisfaction.
Document common issues and solutions for internal knowledge bases.
Educate merchants on best practices for using systems, fraud prevention, and maintaining secure transactions.

Qualifications:

1-3 years experience in customer service
1-3 years in merchant services, payment processing or financial services
Strong understanding of credit card processing, POS systems, and e-commerce platforms
Excellent communication and interpersonal skills
Problem solving mindset with attention to detail
Ability to work independently and manage multiple tasks efficiently.

Pay: $25.00 - $29.00 per hour

Benefits:

401(k)
Dental insurance

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in detroit mi

Merchant Services / Technical Support

IT Solution Architect - Microsoft Entra ID & Identity Platforms

Automotive Technician - Support & Validation Analyst

Network Manager - Exempt

Network Operation Technician (2nd Shift)

IT Asset Management Specialist

Entry Level Customer Training Specialist – Traveling

IT Systems Administrator - Manufacturing

Entry Level IT Professional

Executive Technical Support Analyst

IT Analyst - Part Time

Systems Support Specialist

Customer Service Representative

Data Protection Analyst

IT Support Technician

IT Analyst - Part Time

IT Business Analyst

Systems Support Specialist

Data Center Operations and Facilities

IT Litigation Support

I want to receive the latest job alert for information technology in detroit mi

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