Top 12 It helpdesk Jobs in Detroit Mi

IT Helpdesk Hero
Xpert Technologies —Troy, MI
- Full-time
- Hybrid work
- SharePoint
- Entry level
- Health insurance
- 401(k) 4% Match
Quick Apply
Level 1 / Junior Help Desk Technician
Michael Andrews & Associates LLC —Southfield, MI
- $20 - $23 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
Quick Apply
9d
Help Desk Technician
Care Solution —Detroit, MI
- $23 - $26 an hour
- Call employer
- Customer service
- Computer literacy
- Mid-level
Quick Apply
11d
IT Helpdesk
SBT Global, Inc. —Plymouth, MI
- $60,000 - $65,000 a year
- Contract
- 5 years
- English
- Senior level
Quick Apply
3d
IT Deskside Support
GABLETEK —Southfield, MI
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
IT Operations Specialist
Leoni —Farmington Hills, MI
- Hybrid work
- English
- Mid-level
- Bachelor's degree
Help desk Technician
Trilon Group —Canton, MI
- $23 - $30 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
Quick Apply
Jr. Service Desk Technician
Detroit IT —Birmingham, MI
- Full-time
- Windows
- Communication skills
- Entry level
Quick Apply
IT Application Support Specialist
FIRST STATE BANK —Saint Clair Shores, MI
- Full-time
- Microsoft Excel
- Mid-level
- Windows
- Paid holidays
- Dental insurance
3d
Service Delivery Coordinator/Dispatch (Non Technical Role)
TAZ Networks —Clinton Township, MI
- Email
- Hybrid work
- Mid-level
- Office
- Leadership
- Work from home

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Level 1 / Junior Help Desk Technician
Michael Andrews & Associates LLC —Southfield, MI
High school diploma or GED (Associate degree in IT or a related field preferred). CompTIA A+ and/or Network+ certification (or willingness to obtain).
$20 - $23 an hour
Quick Apply
9d
Jr. Service Desk Technician
Detroit IT —Birmingham, MI
This position will be to support Service Desk Technicians as the first point of contact for troubleshooting end-users’ technical problems.
Quick Apply

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IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year
IT Helpdesk Support
American Freight Management Company —Dublin, OH
Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required. Strong problem-solving and analytical skills.
$17 - $25 an hour
Quick Apply

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it helpdesk jobs near detroit mi

IT Helpdesk Hero

Xpert Technologies -
Troy, MI

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Job Details

Full-time

Benefits

Health insurance
401(k) 4% Match
Vision insurance
401(k) matching
Gym membership

Qualifications

Endpoint Security
ConnectWise
Mobile device support
Technical support via phone
IT user and group management
Wireless access points
Operating system updates
Microsoft Exchange
Endpoint Detection and Response (EDR)
Documentation tools
VoIP
IT monitoring tools
Patch management
Cloud service support
Desktop (troubleshooting support)
Azure AD
Customer support ticket management
Networking equipment (troubleshooting support)
Collaborative technology platforms
Microsoft Teams
SharePoint
Network monitoring tools
Desktop administration
Entry level
Ticketing system technical support
Mobile devices
VPN

Full Job Description

Helpdesk Hero

Let’s start with the truth: this is a wonderful place to work, but it is not an easy place to work.
We’re an IT and cybersecurity managed service provider. That means we’re trusted with our clients’ most critical systems, the technology that keeps their businesses running, and the security that keeps their data safe. And you, as the person answering the call when something breaks, freezes, or mysteriously disappears, are the face of the company more than anyone else.

If you don’t just “tolerate” people but genuinely love them — if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan — then read on.

Reasons NOT to Apply

You just want a paycheck and a quiet corner to get by in.
You don’t care about building relationships with your colleagues in person and you want to work fully remote.
You think “helpdesk” means taking tickets and moving them along without ownership.
You get frustrated when someone explains the same problem three different ways
You want every day to be predictable and stress-free and get mad because our clients don’t schedule their emergencies.
You aren’t curious and troubleshooting feels like drudgery instead of detective work
You’re allergic to change and argue for doing things the way they’ve always been done
You complain instead of coming up with ideas and problem solving
You view company values as stupid corporate stuff

Reasons TO Apply

You light up when you fix something that’s been driving someone crazy — and you can explain what you did without making them feel dumb.
You see technology as a craft worth mastering and you love learning new systems, tools, and tricks.
You take pride in being the person clients trust first when things go sideways.
You like variety — one day you’re troubleshooting a Teams call that keeps dropping, the next you’re remediating a phishing attempt, and the next you’re rolling out patches across dozens of endpoints.
You want to be part of a culture where we push each other to be better — not just technically, but in how we communicate, care for clients, and grow as people.
You want to work somewhere that doesn’t tolerate low performers even if it means high expectations for yourself

What You’ll Be Working With

Microsoft 365 / Office 365 (Exchange Online, SharePoint, Teams administration)
Windows desktop and server operating systems
Active Directory / Azure AD user and group management
Endpoint security solutions (AV, EDR, patching, policies)
Network fundamentals (firewalls, VPNs, switches, wireless access points)
Ticketing and documentation systems (ConnectWise, Autotask, or similar)
Remote monitoring and management tools (RMM)
Basic troubleshooting for VoIP systems and mobile device support

What makes this a great place to work

Free medical, dental, vision coverage for you the employee (excludes dependents)
Free gym membership
Gym located in office to use at lunch time
Standing desks
Lunch stipend
Use of company cars to visit clients rather than personal car
401k plan with 4% company match
Summer hours
Hybrid work schedule

Quick Apply

Refine Your Search

it helpdesk jobs in detroit mi

IT Helpdesk Hero

Level 1 / Junior Help Desk Technician

Help Desk Technician

IT Helpdesk

IT Deskside Support

IT Operations Specialist

Help desk Technician

Jr. Service Desk Technician

IT Application Support Specialist

Service Delivery Coordinator/Dispatch (Non Technical Role)

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