Mainframe Operator
INFO ORIGIN INC —Pontiac, MI
- $40 - $45 an hour
- Contract
- 5 years
- Mid-level
- Ability to lift 50 pounds
Quick Apply
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Mainframe Operator
INFO ORIGIN INC —Pontiac, MI
Monitor infrastructure connectivity, assets, services, and system availability using graphical monitoring tools. Knowledge of JCL (Job Control Language).
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Mainframe Operator

INFO ORIGIN INC -
Pontiac, MI

Quick Apply

Job Details

Contract
$40 - $45 an hour
4 days ago

Qualifications

Customer communication
IT system monitoring
Incident management software
Incident Escalation
IT infrastructure
Mainframe
Microsoft Teams
Technical troubleshooting support
Network monitoring tools
Escalation handling
Video conferencing systems operation
Production troubleshooting
System performance monitoring

Full Job Description

Mainframe Operator

Location: Pontiac, MI
Work Arrangement: Onsite
Job Type: Contract
Duration: Long Term
Experience Level: Intermediate
Interview: Video Interview
Req ID: 491

Job Summary

We are seeking an experienced Mainframe Operator to support critical IT operations in an onsite environment. The candidate will function as a Level 1 Incident Manager, monitoring systems, responding to technology incidents, and coordinating with IT teams, customers, and vendors.

The ideal candidate should have strong IBM Mainframe operations and monitoring experience, excellent communication skills, and the ability to work in a shift-based operational environment.

Key Responsibilities

Act as a Level 1 Incident Manager for critical IT incidents and events.
Quickly create, triage, escalate, document, and track technology-related incidents.
Monitor infrastructure connectivity, assets, services, and system availability using graphical monitoring tools.
Monitor IBM Mainframe control consoles and periodically check system performance.
Assist with the review and validation of Mainframe Job Control Language (JCL).
Communicate and coordinate effectively with IT staff, customers, and vendors.
Respond to system alerts and operational issues according to established procedures.
Perform assigned deliveries and other operational support activities.
Maintain a high level of attention to detail in a production environment.

Required Skills & Experience

Experience working as a Mainframe Operator, Mainframe Operations Analyst, or Mainframe Support professional.
Hands-on experience with IBM Mainframe environments.
Knowledge of JCL (Job Control Language).
Experience with Incident Management / Level 1 Support.
Strong troubleshooting, monitoring, and escalation skills.
Excellent verbal and written communication skills.
5+ years of experience with Microsoft Teams.
Experience with one or more monitoring tools such as:
- WhatsUp Gold
- Pingdom
- PRTG

Work Authorization

Only U.S. Citizens and Green Card holders will be considered.
Candidates must be authorized to work in the U.S. without sponsorship.

Additional Requirements

100% onsite position in Pontiac, MI.
No work-from-home option.
Must be flexible to work days, afternoons, midnight shifts, and holidays as required.
Must be able to lift up to 50 pounds.
Must be comfortable working in a production operations environment.

Technical Environment

If you have strong Mainframe Operations experience and meet the work authorization requirements, we encourage you to apply.

Quick Apply

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