Top 60 Registration representative Jobs in Detroit Mi

Patient Service Representative II
Solaris Health Holdings LLC —Rochester Hills, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Clinic Service Representative (Emergency Department 2nd Shift Dearborn) Full-Time
Henry Ford Health —Detroit, MI
- Full-time
- Computer literacy
- Clinic experience
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Patient Registration Rep - Detroit Emergency Department - Part-Time - Days
Henry Ford Health —Detroit, MI
- Part-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
Patient Registration Rep - Detroit Emergency Department - Contingent
Henry Ford Health —Detroit, MI
- Day shift
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
Patient Access Representative
McLaren Health Care —Detroit, MI
- Full-time
- Microsoft Outlook
- Surgery
- Hospital
Office and CDBG Assistant
City of Madison Heights, MI —Madison Heights, MI
- $25.88 - $29.24 an hour
- Full-time
- Bachelor of Science
- Office
- High school diploma or GED
- Health insurance
Clinic Service Representative-Sterling Heights, Sleep Clinic/Pulmonary, Full time
Henry Ford Health —Detroit, MI
- Full-time
- Computer literacy
- Clinic experience
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Clinic Service Representative- Part-Time, Internal Medicine-Ford Rd.
Henry Ford Health —Detroit, MI
- Part-time
- Computer literacy
- Internal Medicine
- Clinic experience
- Health insurance
- Dental insurance
3d
Patient Registration Rep - Wyandotte Outpatient - Full-Time - Days
Henry Ford Health —Wyandotte, MI
- Full-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
Coordinator - Patient Registration - St. John Emergency Department - Full-Time - Midnights
Henry Ford Health —Detroit, MI
- Full-time
- Medical office experience
- Mid-level
- 3 years
- Health insurance
- Dental insurance
9d
Clinic Service Representative-Fairlane Full time Orthopedics/Sports Medicine/Central Desk
Henry Ford Health —Detroit, MI
- Full-time
- Computer literacy
- Clinic experience
- High school diploma or GED
- Health insurance
- Dental insurance
3d
Coordinator - Detroit Patient Registration - Full-Time - Afternoons
Henry Ford Health —Detroit, MI
- Full-time
- Medical office experience
- Mid-level
- 3 years
- Health insurance
- Dental insurance
5d
Clinic Service Representative - Occupational Health -Contingent
Henry Ford Health —Detroit, MI
- Day shift
- Computer literacy
- Clinic experience
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Patient Service Representative
Corewell Health —Royal Oak, MI
- Part-time
- Acute care
- Hospital
- Mid-level
4d
Casual Patient Services Representative
Wayne Health —Detroit, MI
- 8 hour shift
- Hospital
- Ability to walk for extended periods
- Computer literacy
Customer Relationship Liaison
Apria Healthcare LLC —Madison Heights, MI
- $25 - $28 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Quick Apply
5d
Coordinator - Wyandotte & Brownstown Patient Registration - Full-Time - Midnights
Henry Ford Health —Wyandotte, MI
- Full-time
- Medical office experience
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Patient Registration Rep - Macomb Emergency - Part-Time - Afternoons
Henry Ford Health —Clinton Township, MI
- Part-time
- Medical office experience
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
10d
Clinic Service Representative - Northsite GYN Practice - Days
Henry Ford Health —Clinton Township, MI
- Day shift
- Computer literacy
- Outpatient experience
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Clinic Service Representative Seville Neurosurgery Full Time
Henry Ford Health —Clinton Township, MI
- Full-time
- Computer literacy
- Clinic experience
- High school diploma or GED
- Health insurance
- Dental insurance
3d

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Patient Service Representative II

Solaris Health Holdings LLC -
Rochester Hills, MI

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

registration representative jobs in detroit mi

Patient Service Representative II

Clinic Service Representative (Emergency Department 2nd Shift Dearborn) Full-Time

Patient Registration Rep - Detroit Emergency Department - Part-Time - Days

Patient Registration Rep - Detroit Emergency Department - Contingent

Patient Access Representative

Office and CDBG Assistant

Clinic Service Representative-Sterling Heights, Sleep Clinic/Pulmonary, Full time

Clinic Service Representative- Part-Time, Internal Medicine-Ford Rd.

Patient Registration Rep - Wyandotte Outpatient - Full-Time - Days

Coordinator - Patient Registration - St. John Emergency Department - Full-Time - Midnights

Clinic Service Representative-Fairlane Full time Orthopedics/Sports Medicine/Central Desk

Coordinator - Detroit Patient Registration - Full-Time - Afternoons

Clinic Service Representative - Occupational Health -Contingent

Patient Service Representative

Casual Patient Services Representative

Customer Relationship Liaison

Coordinator - Wyandotte & Brownstown Patient Registration - Full-Time - Midnights

Patient Registration Rep - Macomb Emergency - Part-Time - Afternoons

Clinic Service Representative - Northsite GYN Practice - Days

Clinic Service Representative Seville Neurosurgery Full Time

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