Top 4 Safe harbor Jobs in Detroit Mi

Member Services Specialist
Safe Harbor Marinas —Saint Clair Shores, MI
- $16 - $25 an hour
- Overtime
- Office
- High school diploma or GED
- Ability to sit for extended periods
- Paid parental leave
- Paid holidays
Quick Apply
1d
Guard
Safe Harbor Marinas —Saint Clair Shores, MI
- $15 - $20 an hour
- Overtime
- Customer service
- Ability to walk for extended periods
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
1d
Facilities Assistant
Safe Harbor Marinas —Saint Clair Shores, MI
- $17 - $28 an hour
- Overtime
- High school diploma or GED
- Ability to lift 50 pounds
- Cleaning
- Paid parental leave
- Paid holidays
Quick Apply
1d

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Member Services Specialist

Safe Harbor Marinas -
Saint Clair Shores, MI

Quick Apply

Job Details

Seasonal
$16 - $25 an hour
1 day ago

Benefits

Paid parental leave
Paid holidays
401(k)
Paid time off
Parental leave

Qualifications

Customer communication
Employee relationship building
Productivity software
Cross-functional communication

Full Job Description

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:

Full Benefits Package Including 401(k) Plan
Orthodontic Coverage
Paid Time Off
Paid Holidays
Paid Parental Leave
Fertility Assistance
Relocation Opportunities
Paid Uniforms
Boating Discounts

The Member Service Specialist is responsible for assisting members with their immediate needs. This may include, but not limited to, giving information on the facility, products and services, assisting with reservations, and collecting payments.

Essential Duties and Responsibilities

Developing and maintaining effective and friendly working relationships with staff, members, guests and dealing with conflict effectively, courteously, and tactfully
Responding to member questions and needs via phone, email and in person
Providing excellent customer service
Dealing with conflict effectively, courteously, and tactfully
Accepting and reconciling daily cash, credit and check payments, and following up with past due balances
Routine administrative tasks including office leasing
Provide information on marina products and services
Available to work overtime when required
Other duties as assigned by Manager

Safety and Environmental Responsibilities

Follow SHM Safety and Environmental rules and complete required related training
Wear proper personal protective equipment as required for the task or work area
Report all accidents, injuries, spills and near misses immediately

Technical and Physical Requirements

High school diploma or equivalent preferred
Prior marina experience preferred
Previous customer service experience preferred
Proficient in Microsoft Office
Ability to sit for long periods of time
Ability to lift 10 pounds
Any skills considered standard that a Member Services Specialist should possess

Minimum Soft Skill Qualifications

Eagerness to engage in a growing, fast paced, and industry-leading company
Consistently treats others with dignity and respect
Genuinely serves others with humility and a positive attitude
Frequently demonstrates a bias toward action
Always communicates effectively and courteously with fellow teammates and members
Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
Shows resolve and overcomes difficulties in a positive and productive manner
Gladly provides responsive, and high level of service to our teammates and members
Eagerly puts forth the extra effort to accomplish duties
Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs

The Company

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/.

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