MORTGAGE ORIGINATOR
Department
Mortgages
Reports To
Mortgage Manager/VP of Lending/Chief Lending Officer
Pay Classification
Salary
FLSA Status
Exempt
Position Grade
10
To assist the credit union in achieving its mission statement, “PFCU WILL DELIVER FINANCIAL WELL-BEING WITH VALUE, CONVENIENCE AND EXCEPTIONAL SERVICE”. To take advantage of every opportunity and seek out opportunities to grow loans secured by real property at PFCU by taking ownership of all situations for maximum sales. Support, model & adhere to PFCU’s Service Standards as outlined in My MARC.
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Solicits outside referrals through attending networking events and meetings with realtors and other applicable parties.
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Originates first mortgage, home equity, and HELOC loans.
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Interview applicants to determine financing objectives and goals.
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Analyze member mortgage applications and collect supporting documentation to determine best mortgage products based on member’s needs and financial goals.
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Educate and update members regarding the loan process, timing, interest rates, and closing costs.
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Summarize the loan requests, prepare submission packages, and submit to the various lending authorities for decision.
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Excellent Sales Performance:
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Sell and steal loans secured by real property; accept applications in person, by telephone and through internet applications
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Refer consumer loan product steals/cross sells to a Consumer Lending Originator
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Outbound calls to members who came in for other loans to try and steal their current Mortgage and/or Home Equity with a referral from a Consumer Lending Originator
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Sell all supporting products and services offered by PFCU
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Complete external business visits and establish referral relationships
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Maintain thorough knowledge of the Credit Union Mortgage products, lending policies and the secondary market programs available to members. Be capable of discussing various loan alternatives and closing costs with members.
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Accept applications sent over from Branch Offices, and by phone.
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Prepare and send out proper disclosures.
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Close mortgage/home equity loans with members, as needed.
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Perform mortgage servicing functions, as needed.
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Maintain cleanliness and security of work area and equipment, including protecting the confidentiality of member information.
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This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.
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Seek training opportunities to develop or enhance through training, conferences, reading etc. Willingly participate in and attend educational functions and meetings as requested by management.
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Perform other duties assigned.
Follows regulatory and policy compliance requirements which would include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC), Red Flag and Anti-Money Laundering (AML) Regulations, and other compliance related policies.
This position requires maintaining confidentiality with regard to non-public information about our members, employees and the Credit Union. We must protect the confidentiality of member information. Financial transactions are confidential and private. With account access, employees are to handle member information responsibly and confidentially.
To ensure the safety and security of all employees, employees must follow all security policies and procedures at all times. Security is the responsibility of all employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Graduate or equivalent
Two years mortgage experience is required, two or three years is preferred.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees, clients, members, and the general public.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must have the capability to deal with problems involving concrete variables in standardized and non-standardized situations.
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This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, and feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stand. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in work environment is usually moderate. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to risk of electrical shock.
The employee is frequently required to use alertness, precision, resourcefulness, problem solving, numeric calculations, persuasiveness, auditory perception, memory, creativity, judgment, writing ability, reading ability, reasoning, imagination, patience, visual perception, comparing, and analyzing.
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff or termination decisions. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act (ADA), it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which pose an undue hardship on the Credit Union. Job descriptions are not intended and do not create employment contracts. The Credit Union maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
PFCU is an equal opportunity employer.
