Top 3 Teller/csr Jobs in Doral, Fl

Teller/CSR
Sunstate Bank —Miami, FL
- Part-time
- Analysis skills
- Ability to stand for extended periods
- Communication skills
Quick Apply
Teller Supervisor
Centennial Bank —Coral Gables, FL
- High school
- Word processing
- Basic math

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BANK TELLER (CSR) - PART TIME
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Teller/CSR

Sunstate Bank -
Miami, FL

Quick Apply

Job Details

Part-time

Qualifications

Analysis skills
Client services
Communication skills
Entry level
Under 1 year

Full Job Description

Job Summary

Provides front-line customer service and performs routine teller transactions and account servicing functions. Ensures accurate processing of deposits, withdrawals, payments, and transfers while adhering to bank policies, operational procedures, and regulatory requirements. Supports branch sales efforts through proactive referrals and delivers professional client experience. This role focuses on developing foundational banking knowledge, operational accuracy, and compliance awareness while supporting overall branch efficiency.

Minimum Job Requirements

Education & Experience

High school diploma or equivalent required
At least six months of recent sales or cash handling experience in a retail environment
Sales experience strongly preferred

Skills & Competencies

Demonstrated ability to deliver excellent client service and provide team support
Strong written and verbal communication skills
Excellent interpersonal, organizational, and analytical skills
Excellent follow-up skills and attention to detail
Ability to work collaboratively and contribute to building a positive team spirit
Bilingual skills (English/Spanish/Portuguese) a plus

Technical Requirements

Knowledge of computers and standard office equipment
Proficient use of the Internet
Proficient in Microsoft Office Suite: Outlook, Excel, and Word
Proficient in banking software systems: Horizon, Horizon Teller, FIS Image Center, Verafin, and E-Wire (training provided)

Compliance & Regulatory Knowledge

Knowledge of financial services and regulatory compliance including Consumer Compliance, Deposit Compliance Regulations, Lending Compliance Regulations, Know Your Customer (KYC), Customer Identification Program (CIP), BSA/Anti-Money Laundering (AML), and OFAC
Ability to successfully complete all core and compliance training programs
Commitment to ongoing BSA/AML/OFAC training throughout employment

Physical & Schedule Requirements

Ability to stand for extended periods while serving customers
Flexibility to work in any location within the Sunstate Bank system
Availability of working Saturdays according to branch schedules

Policy Compliance

Adherence to Sunstate Bank's Code of Ethics, Policies and Procedures
Adherence to Branch Operations Platform Manual and Teller Operations Manual
Adherence to attendance and punctuality policies
Commitment to the Bank's customer service standards

Essential Job Duties and Responsibilities

Account Services & New Account Opening

Provide comprehensive banking services to customers including opening new accounts, maintaining existing accounts, and processing account changes
Explain different types of deposit account products and services to customers
Assist customers in selecting the most appropriate products and services to meet their financial needs
Open new personal and business accounts after performing required verifications:
- ChexSystems verification (including OFAC screening)
- Identification review and documentation
- Review of required business documentation (articles of incorporation, etc.)
- Sunbiz search and Google string searches as appropriate
Perform comprehensive analysis and reviews of all new account documentation to ensure compliance with CIP/CDD/EDD (Customer Identification Program/Customer Due Diligence/Enhanced Due Diligence) policies and procedures
Accurately prepare account documentation and perform data entry in Bank's core system
Ensure all new accounts are opened according to bank policy and regulatory guidelines
Ensure all account documentation is properly completed and routed to appropriate departments in a timely manner
Establish risk profiles and risk ratings in the Bank's BSA/AML monitoring system immediately following account opening
Follow up with account officers to ensure profiles are reviewed and approved; collaborate to complete pending information
Upload new account documentation to the Bank's archival system within established timeframes

Teller Functions & Transaction Processing

Process cash transactions including:
- Cash checks and process withdrawals after verification of signatures, customer balances, and OFAC screening
- Receive deposits, verify cash, review endorsements, and issue receipts
- Receive and process loan payments after verifying core system
- Sell cashier's checks after verification of signatures, customer balances, and OFAC (requester and originator); accurately log all transactions
- Process credit card cash advances for customers
- Redeem savings bonds
- Prepare change orders for commercial customers
Receive and process customer internal transfer requests adhering to established Bank policies and procedures
Receive and process customer wire transfer requests adhering to established Bank policies and procedures
Balance cash drawer at end of day and report any discrepancies to supervisor
Process end-of-day work by running items through the branch capture system
Perform ATM cash balancing procedures, replenish cash as needed, and process deposits
Service Night Drop and process deposits
Complete accurate logs for cashier's checks and currency shipments
Complete Currency Transaction Reports accurately and document the nature of transactions
Maintain controllable differences and forgeries to a minimum
Verify area to ensure all negotiable instruments, teller work, and cash drawers are secured for branch closing

Customer Service & Relationship Management

Promptly greet customers and answer incoming calls, providing prompt resolutions to customer inquiries
Provide professional client service including accurate transactions, greeting clients with a smile, using the client's name during transactions, and thanking each client
Proactively contact clients and prospects by phone or in person to identify additional financial needs and strengthen relationships
Serve as primary contact for client problem resolution
Perform account maintenance for current clients as dictated by branch needs
Assist customers with debit card related issues including claims processing
Participate in branch functions such as assisting in safe deposit box area, compiling customer transaction activity information, processing address changes, and placing stop payments

Sales & Cross-Selling

Promote and cross-sell all Bank products and services including loans, remote deposit services, merchant services, and debit cards
Contribute to sales initiatives and achievement of branch sales goals
Identify opportunities to refer customers to specialized banking services

Team Support & Training

Provide training and guidance for new tellers
Serve as a resource to tellers in understanding procedures, reviewing out-of-balance conditions, and reviewing transactions
Assist Branch Manager in performing monthly cash counts and negotiable instrument audits
Assist Branch Manager in performing daily OFAC reviews and verifications
May be assigned a teller number to assist the teller line during peak times

Compliance & Professional Development

Ensure all operations procedures are followed as outlined in the Branch Operations Platform Manual, Teller Manual, and Security Manual
Stay alert and vigilant in observing branch customer transactions, particularly with respect to unusual or suspicious activities
Undergo periodic training provided by Bank to stay current on BSA/AML/OFAC program covering both general and job-specific aspects
Stay abreast of all policies and procedures to ensure compliance with current guidelines
Attend applicable training classes and complete computer-based training as required
Record daily time worked through the Bank's timekeeping system

Branch Operations & Environment

Maintain a professional and business-like atmosphere within the branch
Promote and encourage the highest standards in customer service
Volunteer in bank-sponsored community events
Perform other duties and responsibilities as needed and requested by Bank management

Quick Apply

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teller/csr jobs in doral, fl