Top 4 Technical support analyst Jobs in Dothan Al

IT Support Analyst
Construction Partners Inc. —Dothan, AL
- On call
- Word processing
- Mid-level
- Travel
- Employee stock purchase plan
- Paid holidays
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10d
Analyst I - Technical Support
SPECTRACARE HEALTH SYSTEMS GROUP —Dothan, AL
- Overtime
- Computer science
- Computer Science
- Basic math
- On-the-job training
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1d
Technical Support Analyst I
SpectraCare Health Systems, Inc. —Dothan, AL
- Clean driving record
- Computer Science
- Office
- AD&D insurance
- Paid holidays
3d

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Bachelor’s or Associates degree in computer science or related field; or two (2) years’ related experience and/or training; or equivalent combination of…
EPIC Principal Trainer
Southeast Health —Dothan, AL
Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status,…
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Technical Service Analyst
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Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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technical support analyst jobs near dothan al

IT Support Analyst

Construction Partners Inc. -
Dothan, AL

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Job Details

10 days ago

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Mobile device support
Email customer support
IT user and group management
Data permissions
General IT Controls
Word processing
Laptop (troubleshooting support)
Security policy Implementation (information security management)
Operating system updates
IT security auditing
Mid-level
User training (technical support)
Video conferencing software
Desktop (troubleshooting support)
Computer management
Remote access software
Desktop applications
Computer networking
Mobile device management
Hardware management
System deployment
Productivity software
Video conferences (communication methods)
Access control management
Technical support via email
Desktop administration
Equipment inventory management
Associate's degree
Communication skills

Full Job Description

Construction Partners Inc., a publicly traded highway infrastructure company, is currently searching for an IT Support Analyst to join the IT team in Dothan, AL. IT Support Analysts are responsible for providing technical support, assistance, and help with basic IT support and training for all end users. This position is also responsible for resolving issues promptly and keeping the users informed on the status of their open cases. End-user support will be provided by leveraging PC remote control software, telephone, video conferencing, email, etc. The Support Analyst team will work closely with all the other IT departments to resolve any IT issue.

Duties and Responsibilities

Serve as the primary point of contact for end-user IT support and troubleshooting.
Accurately document reported issues, troubleshooting steps, and resolutions within the ticketing system.
Monitor and respond to support requests submitted through the ticketing system and email.
Maintain accurate records of computer and hardware inventory.
Configure, deploy, and support desktop and laptop systems for new and existing employees.
Configure, deploy, and provide ongoing support for mobile devices.
Create, manage, and maintain Active Directory user accounts and access permissions.
Support employee onboarding and offboarding processes, including account provisioning and deprovisioning.
Enforce company IT security standards and acceptable use policies.
Monitor and audit workstations to ensure operating systems, antivirus software, and other applications remain current and compliant.

Knowledge, Skills, and Abilities

Strong technical aptitude with excellent analytical and problem-solving skills.
Demonstrated understanding of Microsoft operating systems in both server and workstation environments.
Working knowledge of Microsoft Office Suite.
Foundational understanding of network infrastructure and core networking concepts.
Strong interpersonal and communication skills with a customer-focused approach.

Requirements

Associate degree in a computer-related field or equivalent certification.
Relevant education, experience, and professional training may be considered in lieu of formal certifications.
Ability to travel to other supported or non-supported sites as needed.
Participation in an on-call rotation is possible; additional compensation provided.

At Construction Partners, we don’t just build roads – we build leaders. We provide opportunities for our employees to grow and develop meaningful careers at all levels. In addition, we offer a wide variety of benefits to support our employees’ well-being, including:

Medical, Dental, and Vision coverage
401(k) Retirement Plan with employer matching
Paid vacation and holidays
Employee Stock Purchase Plan (Construction Partners, Inc.: ROAD)
Employee Assistance Program
Professional Development Opportunities

Construction Partners, Inc. is dedicated to the achievement of equality of opportunity for all its employees and applicants for employment without regard to race, color, religion, sex, marital status, age, national origin, disability, veteran status or any other protected group status under federal, state or local law. Construction Partners, Inc. is an E-Verify Participant.

CPI complies with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please let us know.

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technical support analyst jobs in dothan al

IT Support Analyst

Analyst I - Technical Support

Technical Support Analyst I

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