Top 339 Service receptionist Jobs in Dover, Nj

Service Business Development Representative
Generation Auto Group —Denville, NJ
- $45,000 - $50,000 a year
- Dealership
- Mid-level
- Administrative experience
- Paid training
- Paid holidays
Quick Apply
5d
Salon Receptionist
J Walker Salon Group —Bernardsville, NJ
- From $20 an hour
- Full-time
- Merchandising
- Microsoft Office
- 3 years
- 401(k)
- Paid time off
Quick Apply
Customer Service Specialist
FEDWAY ASSOCIATES —Basking Ridge, NJ
- $18 - $22 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
4d
Medical Receptionist - Dermatology
Dermatology —Parsippany-Troy Hills, NJ
- $19 - $21 an hour
- Full-time
- Private practice
- Mid-level
- In-person
- Health insurance
- 401(k)
Quick Apply
Front Bar Receptionist
FACE FOUNDRIÉ —Bridgewater, NJ
- $17 an hour
- Part-time
- High school diploma or GED
- 1 year
- Entry level
- Employee discount
Quick Apply
9d
Receptionist/Patient Care Coordinator
Carroll Physical Therapy —Denville, NJ
- $20 - $23 an hour
- Part-time
- Sales
- Clinic
- Front desk
- Health insurance
- 401(k)
Quick Apply
7d
Medical Receptionist
BCD Health Partners LLC —Denville, NJ
- $17 - $22 an hour
- Full-time
- Spanish
- Clinic
- Patient care
- Dental insurance
- 401(k)
Part-Time Chiropractic Office Front Desk Receptionist
Feld Family Chiropractic Center —Rockaway, NJ
- Part-time
- Cleaning
- In-person
- Communication skills
Quick Apply
3d
Front Desk Receptionist
Advocare LLC —Succasunna, NJ
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
Front Desk
Advocare LLC —Mount Arlington, NJ
- $19.50 - $22.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Experienced Front Desk Receptionist
Rockaway Animal Hospital —Rockaway, NJ
- $20 - $26 an hour
- Part-time
- Pass drug screening
- Front desk
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist
Annie's Playhouse —Far Hills, NJ
- $15 - $25 an hour
- Part-time
- Experience working with children
- In-person
- Entry level
Quick Apply
2h
Medical Receptionist - Parsippany
Ent and Allergy Associates, LLP —Parsippany-Troy Hills, NJ
- $21 an hour
- Full-time
- Spanish
- Pediatrics
- Epic
- Disability insurance
- Health insurance
Administration: Receptionist
Canfield Scientific —Parsippany-Troy Hills, NJ
- $21 - $26 an hour
- Rotating shift
- Office
- Associate's degree
- 2 years
- Paid holidays
- Health insurance
1d
Medical Receptionist/ Call Center
Advanced Cardiology & Primary Care —Chester, NJ
- $19 - $22 an hour
- Full-time
- Bilingual
- HIPAA
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
1d
Receptionist
Advocare LLC —Succasunna, NJ
- $17 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Medical Receptionist
SportsCare Physical Therapy —Mountain Lakes, NJ
- $18 - $25 an hour
- Part-time
- Bilingual
- High school diploma or GED
- Clinic
- Opportunities for advancement
Quick Apply
9d
Receptionist
Encore Fire Protection —Parsippany-Troy Hills, NJ
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Part-Time Automotive Receptionist
Nielsen Automotive Group —Rockaway, NJ
- $17 - $18 an hour
- Part-time
- Dealership
- Computer literacy
- Data entry
Quick Apply
Veterinary Receptionist
VCA Animal Hospitals —Morris Plains, NJ
- $17 - $20 an hour
- Part-time
- Maintenance
- Entry level
- Health insurance
- Dental insurance
7d

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Service Business Development Representative

Generation Auto Group -
Denville, NJ

Quick Apply

Job Details

$45,000 - $50,000 a year
5 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Customer records maintenance
Customer relationship building
Phone communication
Service scheduling
Greeting customers
Mid-level
Administrative experience
Managing clients in a customer support role
Client retention
Customer engagement
Organizational skills
Telephone systems
Multi-line phone systems
Productivity software
Customer information system software
Customer interaction during outreach
Communication skills
Dealership experience
Sales follow-up
Office phone management
Quality data entry
Office record organization
Customer data entry

Full Job Description

As a Service Department Business Development Representative at Rock Ridge Nissan & Infiniti, part of the Generation Auto Group collection, you play a vital role in driving our service department's success by delivering exceptional customer service and creating a seamless scheduling experience. As the primary point of contact for service customers, you will manage inbound and outbound calls, schedule service appointments, follow up with customers, promote recommended maintenance and recall services, and help maximize service department productivity. Your professionalism, communication skills, attention to detail, and commitment to customer satisfaction directly contribute to appointment growth, customer retention, and outstanding CSI (Customer Satisfaction Index) scores.

What You’ll Be Doing

The primary functions of this role include, but are not limited to:

Answer all incoming service calls promptly, professionally, and courteously while delivering exceptional customer service.
Make outbound calls to schedule service appointments, confirm upcoming appointments, follow up with customers, and support customer retention efforts.
Contact customers regarding open recalls, manufacturer service campaigns, declined services, and recommended maintenance.
Proactively reach out to customers who are due for routine maintenance, factory-recommended services, and mileage-based service intervals to generate additional service appointments.
Schedule, confirm, reschedule, and manage service appointments accurately while maximizing shop capacity and technician availability.
Accurately document customer concerns, vehicle information, and appointment details within the dealership CRM and scheduling systems.
Follow up with customers to confirm appointments, reduce no-shows, and improve appointment show rates.
Build long-term customer relationships through consistent communication and exceptional customer care.
Meet or exceed daily, weekly, and monthly call volume, appointment-setting, and customer engagement goals.
Maintain accurate records of all customer interactions, phone calls, appointment activity, and follow-up communications.
Collaborate closely with Service Advisors and Service Management to ensure efficient scheduling and a seamless customer experience.
Resolve customer questions, concerns, appointment changes, and rescheduling requests professionally and efficiently.
Deliver an outstanding customer experience that supports customer satisfaction, loyalty, retention, and strong CSI (Customer Satisfaction Index) scores.

What We’re Looking For

Friendly, professional, and customer-focused with a passion for delivering exceptional customer service.
Excellent verbal, written, and interpersonal communication skills.
Strong organizational skills with exceptional attention to detail and accuracy.
Ability to multitask, prioritize responsibilities, and remain composed in a fast-paced dealership environment.
Comfortable answering a multi-line phone system while greeting customers and managing appointments.
Proficient with computers, Microsoft Office, email, scheduling software, data entry, and dealership management systems.
Previous receptionist, front desk, administrative, customer service, or automotive dealership experience is preferred.
Reliable, punctual, and dependable with a strong work ethic and positive attitude.
Professional appearance and demeanor with the ability to create a welcoming first impression.
Ability to work independently while collaborating effectively with the Sales, Service, Parts, and Management teams.

What We’ll Give You

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Voluntary Life, Accident & Critical Illness Insurance
401(k) with Employer Contribution
Paid Holidays
Employee Purchase Program
Perks & Discount Program
Monthly Employee Celebrations
Paid Manufacturer Training
Company-Supplied Uniforms

Who We Are

Generation Auto Group is a family-owned and operated dealership group proudly serving our communities for over 30 years. Owned by the Catalanotto family, our organization is built on integrity, transparency, accountability, reliability, and discipline.

Our Collection includes:

Generation Kia – Bohemia, NY
Generation Buick GMC – Bohemia, NY
Auto World Kia – East Meadow, NY
Nutley Kia – Nutley, NJ
Rock Ridge Nissan & Infiniti – Denville, NJ
Freedom Ford – Woodbridge, NJ

We are deeply rooted in the communities we serve and committed to developing local talent. At Generation Auto Group, employees are supported, valued, and given opportunities to grow their careers while delivering exceptional service to our customers.

Quick Apply

Refine Your Search

service receptionist jobs in dover, nj

Service Business Development Representative

Salon Receptionist

Customer Service Specialist

Medical Receptionist - Dermatology

Front Bar Receptionist

Receptionist/Patient Care Coordinator

Medical Receptionist

Part-Time Chiropractic Office Front Desk Receptionist

Front Desk Receptionist

Front Desk

Experienced Front Desk Receptionist

Front Desk Receptionist

Medical Receptionist - Parsippany

Administration: Receptionist

Medical Receptionist/ Call Center

Receptionist

Front Desk Medical Receptionist

Receptionist

Part-Time Automotive Receptionist

Veterinary Receptionist

I want to receive the latest job alert for service receptionist in dover, nj

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