Counter Sales Representative
Who We Are
United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a major supplier of electrical products, and advanced services for the construction and industrial markets. They offer a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, and Virginia.
Position Summary
We are seeking a customer-focused and detail-oriented Counter Sales Representative to join our team. In this role, you will be the first point of contact for customers, assisting with product inquiries, in-person order processing, and providing expert product advice. Strong communication skills and the ability to build customer relationships are essential for success. This position also involves maintaining a clean, organized counter area, managing inventory levels, and supporting the overall goals of the sales team.
Position Responsibilities
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Verify shipment of goods received from branch transfers and packing slips.
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Organize and stock warehouse shelves with incoming materials and supplies.
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Maintain clean, orderly, and safe stock area.
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Participate in the Cycle Counting efforts at the branch.
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Provide insightful, accurate, detailed information to our customers questions or problems. Always greet customers at the sales counter or through incoming telephone calls.
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Responsible for pricing, recommending, and selling appropriate products to our customers as well as quoting jobs and bids on material.
- Efficiently collect requested material from the shelves, ensuring it correctly aligns with the customer’s application and order.
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Assist with pulling materials for transfers to other branches, phone orders, and orders to be delivered when needed or requested.
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Ensure the counter area is kept clean, orderly and safe.
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Solve customer problems tactfully and promptly.
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Awareness of all new product information and promotions through vendor – and company-sponsored Lunch and Learns, upon availability.
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Meet or exceed sales budget by proactively seeking new business and participating in selling programs and promotions.
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Work closely with all internal departments, combining individual efforts to better serve the customer.
This is a Safety Sensitive Position
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May be required to operate powered industrial trucks.
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Must be able to lift 50 lbs. several times a day, bend, twist, and climb.
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Adhere to all United Electric health, safety, and environmental policies.
- Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
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Complete an accident/Incident report for any safety and/or health infractions that occur or witnessed.
Commitment to Safety
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Adhere to all United Electric health, safety, and environmental policies.
- Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
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Complete an accident/Incident report for any safety and/or health infractions that occurs or are witnessed.
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Support all United Electric health, safety, and environmental policies for all employees within your branch.
Qualifications:
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Excellent interpersonal and communication skills – both written and verbal.
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Ability to effectively handle multiple tasks and collaborate within a multi-functional team.
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Detail oriented, organized, consistent and tenacious.
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A team player – work together with others to accomplish common goals of company.
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Organized with strong time management skills.
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Ability to learn our ERP system.
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Industry product knowledge beneficial.
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Self-motivated and self-starter.
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Minimum High School Diploma.
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Customer Service Training/Experience is preferred
Compensation & Benefits
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Health, Dental, and Vision Insurance
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Disability Insurance and Life Insurance
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401(K) and Stock Ownership
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Paid Vacation and holidays
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Educational Benefits
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Wellness Programs
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Work/Life Balance
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Eligible for Commission
We are an equal employment opportunity employer.
