Top 185 Information technology it analyst support Jobs in Downingtown Pa

Information Technology - IT Analyst - Support
Morgan Properties —Conshohocken, PA
- $57,000 - $60,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- AD&D insurance
IT Support Analyst
Allan Myers, Inc —Malvern, PA
- Full-time
- Hybrid work
- Computer Science
- Construction site
- Mid-level
Senior HCM Project Manager
CAI —New Castle, DE
- $80 - $90 an hour
- Full-time
- 7 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Salesforce Business Analyst
Penske Truck Leasing and Logistics —Reading, PA
- Pass drug screening
- Mid-level
- Office
IT Financial Management Analyst
firstPROPhiladelphia —Shillington, PA
- $45 - $55 an hour
- Full-time
- Hybrid work
- 5 years
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
4d
Business Technical Analyst
Citadel Federal Credit Union —Exton, PA
- On call
- Hybrid work
- Writing skills
- Mid-level
- Office
1d
IT Security Analyst
SERB Pharmaceuticals —Conshohocken, PA
- Hybrid work
- Computer science
- Computer Science
- Laboratory experience
- Paid parental leave
- Paid holidays
IT Internal Controls Analyst
Incyte Corporation —Chadds Ford, PA
- Computer Science
- Mid-level
- Bachelor's degree
Security GRC Analyst
Citadel Federal Credit Union —Exton, PA
- Hybrid work
- Writing skills
- Mid-level
- 3 years
Business Analyst, Growth Office
AXA —Exton, PA
- $75,800 - $126,000 a year
- Analysis skills
- Senior level
- Communication skills
- Retirement plan
3d
Business Analyst
Citadel Federal Credit Union —Exton, PA
- Hybrid work
- Customer service
- 5 years
- Research
Analyst, Investment Data Analytics
Lincoln Financial —Radnor, PA
- $72,900 - $131,600 a year
- Online Application
- Hybrid work
- Mid-level
- Office
- Finance
- Tuition reimbursement
- Paid time off
9d
Senior IT Operations Analyst
Chatham Financial —Kennett Square, PA
- Full-time
- Computer Science
- Office
- Analysis skills
Onsite Software Support
Toyota Automated Logistics Americas LLC —King of Prussia, PA
- Computer science
- Computer Science
- Bachelor of Science
- Paid holidays
- Health insurance
7d
Sr. IT Quality Analyst
Venerable —West Chester, PA
- Full-time
- Mentoring
- Senior level
19h
Support Engineer I
Frontline Education —Wayne, PA
- $55,000 - $58,000 a year
- Full-time
- Hybrid work
- Mid-level
- SQL
- Bachelor's degree
- Employee stock purchase plan
- Paid holidays
Quick Apply
10d
Veeva Systems Analyst
Prana Life Sciences Llc —Exton, PA
- Email
- HIPAA
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Security Analyst I – Identity & Access Management (IAM) & Compliance
Essential Utilities, Inc. —Bryn Mawr, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Opportunities for advancement
Quick Apply
11d
eDiscovery Analyst
Takeda Pharmaceutical —Exton, PA
- $71,800 - $112,860 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
11d
Systems and Cyber Security Analyst
Eastern Lancaster County School District —New Holland, PA
- $75,000 - $95,000 a year
- Full-time
- Background check
- School experience
- Google Workspace

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information technology it analyst support jobs near downingtown pa

Information Technology - IT Analyst - Support

Morgan Properties -
Conshohocken, PA

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Job Details

Full-time
$57,000 - $60,000 a year

Benefits

Paid parental leave
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance

Qualifications

Optimizing workflow processes
Computer science
Property management tools
Email customer support
Technical support via phone
Bachelor's degree in information technology
Computer Science
Phone communication
Technical documentation
Yardi
Equipment troubleshooting
Mid-level
Windows
Software installation
User training (technical support)
Phone customer support
VoIP
Bachelor's degree
Internal employee customer service
Continuous improvement
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Network protocols
Desktop applications
Telephone systems
Application Maintenance
Productivity software
1 year
Technical support via email

Full Job Description

POSITION SUMMARY
The IT Analyst – Support plays a critical role in ensuring the seamless operation of the organization’s technology environment. As the first point of contact for technical support, this role directly impacts employee productivity by providing timely solutions for software, hardware, and networking issues. Working closely with the IT Support Team Manager and collaborating with cross-functional teams, the IT Analyst delivers responsive, detail-oriented, and customer-focused service that supports the company’s broader goals.

This position requires someone who is both innovative in identifying process improvements and supportive in assisting end users with training and troubleshooting. The IT Analyst – Support contributes to a cohesive work environment by ensuring consistent communication, documenting resolutions, and maintaining strong relationships across the organization. At its core, this role is dedicated to enhancing operational efficiency and supporting the company’s technology-driven success.

ESSENTIAL DUTIES

End User Support

Serve as the first point of contact for all end user support requests, including software, hardware, and networking issues.
Provide timely diagnosis, resolution, and documentation of issues in the ticketing system.
Deliver exceptional customer service through clear communication and professional support, including managers and executives.

System & Application Support

Install, upgrade, and maintain end user software applications.
Provide support for standard software, including Microsoft Office, Windows OS, O365, and the company intranet.
Assist in training end users on tools and applications as needed.

Collaboration & Communication

Work collaboratively with IT team members and other technical personnel across departments.
Communicate effectively with business leaders and key stakeholders regarding technical solutions and updates.

Process & Documentation

Follow departmental standard operating procedures and meet SLA requirements.
Assist with documentation updates to ensure accuracy and alignment with evolving processes.
Identify and recommend improvements to IT support processes and procedures.

Additional Duties: Tasks or duties not outlined in this job description may be required to contribute to the organization's success and efficiency.

QUALIFICATIONS

Education & Experience:

Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
1-3 years of IT support experience, including telephone and email support for software and hardware issues.
Proficiency with Windows OS, Microsoft Office, and other standard desktop applications.
Knowledge of networking protocols and fundamentals.
Experience with O365 preferred.
Knowledge of VOIP phone systems a plus.
Familiarity with Yardi property management software and/or residential real estate industry experience a plus.
Strong troubleshooting and problem-solving abilities.
Ability to communicate technical information to non-technical users.
Superior customer service skills with excellent telephone etiquette.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Physical Demands:

This role requires prolonged periods of sitting at a desk and working on a computer. Occasional standing, walking, and lifting. The role involves frequent use of standard office equipment, such as computers, phones, and printers.

Work Environment:

Primary work environment: Office (Remote).
Noise level: Quiet to moderate.
Work schedule: Monday–Friday.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Morgan Properties is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

We are committed to providing reasonable accommodation to qualified individuals with disabilities.

MORGAN PROPERTIES VALUES:
At Morgan Properties, we enhance the lives of our residents by providing exemplary service, a best-in-class living experience, and a place they can truly call HOME. Our ambition is to transform the housing industry and empower individuals to redefine their American Dream. All employees assist in our mission and vision by demonstrating Morgan PRIDE:

Passion: A desire to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
Respect: We support each other, remaining loyal and honest through adversity and challenges.
Integrity: A commitment to do right by our employees, residents, and communities.
Diversity: We embrace and celebrate differences.
Entrepreneurial Spirit: Driven by innovation and a passion to do what has never been done before.

The Benefits of Employment

Employee referral payment program
Educational Enhancement Program
Tuition Reimbursement
Medical, Dental, and Vision benefits
Life/ AD&D Insurance
Paid Parental Leave
Long and short term disability
Retirement Plan - 401(k) Plan
Volunteer & Community Service Opportunities
Discount on an apartment at any one of our properties
Brand new amenity space that includes a full gym/fitness center and golf simulator

Salary range: $57,000-$60,000

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.

Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

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Refine Your Search

information technology it analyst support jobs in downingtown pa

Information Technology - IT Analyst - Support

IT Support Analyst

Senior HCM Project Manager

Salesforce Business Analyst

IT Financial Management Analyst

Business Technical Analyst

IT Security Analyst

IT Internal Controls Analyst

Security GRC Analyst

Business Analyst, Growth Office

Business Analyst

Analyst, Investment Data Analytics

Senior IT Operations Analyst

Onsite Software Support

Sr. IT Quality Analyst

Support Engineer I

Veeva Systems Analyst

Security Analyst I – Identity & Access Management (IAM) & Compliance

eDiscovery Analyst

Systems and Cyber Security Analyst

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