The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability.
LOCATION: Dublin, GA
The Community Service Board of Middle Georgia (CSBMG) is seeking dedicated professionals to join our team at our new state-of-the-art Behavioral Health Crisis Center (BHCC). This facility provides critical support and stabilization services for individuals experiencing behavioral health crises in a safe, structured environment. Join us in making a meaningful impact through compassionate, person-centered care.
Responsibilities:
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Monitor and patrol assigned areas to ensure the safety and security of individuals, staff, and visitors
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Maintain a visible presence to deter inappropriate or unsafe behavior
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Respond promptly to incidents, emergencies, and alarms in accordance with established procedures
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Assist with de-escalation of tense situations using appropriate techniques; only as a last resort after clinical staff has tried all de-escalation techniques.
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Control access to the facility by verifying identification and monitoring entry/exit points
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Document and report incidents, accidents, and unusual activities accurately and in a timely manner
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Collaborate with clinical and administrative staff to maintain a safe and supportive environment
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Conduct routine safety checks of the facility and report hazards or maintenance concerns
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Provide assistance and direction to visitors, staff, and individuals served as needed
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Follow all organizational policies, procedures, and safety protocols
Qualifications:
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High School Diploma or GED equivalent
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Valid Georgia Driver’s License with a clean driving record
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Ability to pass a background check and drug screening
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Strong observational and problem-solving skills
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Effective verbal and written communication skills
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Ability to remain calm and respond appropriately in high-stress or crisis situations
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Basic computer skills for documentation and report writing
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Ability to work independently and as part of a team
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Willingness to work flexible schedules, including nights, weekends, and holidays
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Ability to stand, walk, and patrol for extended periods
Here’s what would put you over the top:
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Previous experience as an unarmed security guard
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Training in de-escalation techniques
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Strong conflict resolution and customer service skills
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Ability to maintain professionalism and composure in high-pressure situations
Benefits of Working with CSB of Middle GA:
As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including:
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Medical, Dental & Vision Plan Options!
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Generous Paid-Time Off Policy with Flexibility Companywide!
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401(k) Plan with Company Match!
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Short- & Long-Term Disability Plans!
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Access to our Employee Assistance Program (EAP)!
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Paid Training Time!
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Opportunities for Career Growth & Advancement!
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& So Much More!
At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position.
