Top 8 Customer service associate i Jobs in Dubuque, Ia

Customer Care Specialist 1 - Iowa (Remote)
Nordstrom —Dubuque, IA
- $15.75 - $24.00 an hour
- Overtime
- Remote
- Food service experience
- Fair chance
- Computer skills
- Store discount
- Paid training
Customer Service Associate I
Dollar Tree —Dubuque, IA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Dubuque, IA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

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Customer Care Specialist 1 - Iowa (Remote)
Nordstrom —Dubuque, IA
Process orders and enter data into order entry system via incoming phone contacts. In this Customer CARE Specialist 1 role, you will be the voice of Nordstrom…
$15.75 - $24.00 an hour
Customer Service Associate I
Dollar Tree —Dubuque, IA
Manage sales transactions while working assigned cash register. Maintain security of cash and protect company assets.

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Customer Care Specialist 1 - Iowa (Remote)

Nordstrom -
Dubuque, IA

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Job Details

Full-time
$15.75 - $24.00 an hour

Benefits

Store discount
Paid training
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Employee assistance program
Vision insurance
Life insurance

Qualifications

Computer operation
Phone communication
Customer order taking
Sales order data entry
Shipment tracking for distribution operations
Brand representation
Brand advocacy
Freight shipment tracking
Hospitality industry experience
Retail store experience
Customer engagement
Food service experience
Client services experience within retail industry
Telecommunications headsets
Computer skills
Order tracking
Technical troubleshooting support
Communication skills
Entry level
Under 1 year
Client interaction via phone calls

Full Job Description

Job Description

In this Customer CARE Specialist 1 role, you will be the voice of Nordstrom and/or Nordstrom Rack, fielding real-time calls in a virtual, call center environment from customers across the country during peak/scaled events. The ideal Customer CARE Specialist 1 is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding service to all our customers.

This role is a fully remote, work from home position. Candidate location restrictions apply. Nordstrom is able to offer remote employment of this position in: IOWA

Shifts:

Full-time. Shift times will vary upon business need. Schedule flexibility, including nights, weekends, and holidays, is required.

Paid! Training:

Start dates as soon as February 9th

Training: Monday - Friday for 4 weeks 7:00AM – 4:00PM PST (Attendance at training is required)

Work from Home Subsidy! $50/month

A day in the life…

Act as a Brand Ambassador for the Nordstrom company, providing world-class service to all Customers
Successfully troubleshoot and resolve all customer service inquiries or issues via incoming phone contacts
Provide Customers with critical service and product information, ensuring customer satisfaction via incoming phone contacts
Process orders and enter data into order entry system via incoming phone contacts
Track customer packages
Other duties as assigned

You own this if you have…

6+ months experience within a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage (preferred)
The ability to meet the Nordstrom and Nordstrom Customer CARE Work from Home Guidelines and expectations
Excellent communication skills
The ability to work in a fast-paced environment and demonstrate a high sense of urgency
Understanding of computer systems and troubleshooting issues with minimal assistance
Ability to work a set schedule (scheduled start, stop, breaks and lunches), including nights, weekends, and holidays, with required overtime as business needs; flexibility required during peak times
A quiet, distraction free, secure home workspace
The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera when requested by leadership

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Iowa: $15.75 - $24.00 hourly

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Applications are accepted on an ongoing basis.

Apply Now

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customer service associate i jobs in dubuque, ia

Customer Care Specialist 1 - Iowa (Remote)

Customer Service Associate I

Customer Service Associate I

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