Top 760 School program Jobs in Dubuque, Ia

Office Assistant (Part-time)
City of Dubuque, IA —Dubuque, IA
- $21.48 - $28.07 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
3d
Personal Shopper - Sam's
Sam's Club —Dubuque, IA
- $19 - $27 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Service Center Representative
Dupaco Community Credit Union —Dubuque, IA
- From $20.85 an hour
- Monday to Friday
- Computer literacy
- High school diploma or GED
- Computer skills
- 401(k) matching
7d
Administrative Support Professional (AmeriCorps Program - Part-Time)
City of Dubuque, IA —Dubuque, IA
- $23.99 - $31.36 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Organizational skills
- On-the-job training
3d
Certified Alcohol and Drug Counselor - IOP
Hillcrest Family Services —Dubuque, IA
- Weekends as needed
- Addiction Medicine
- HIPAA
- Mid-level
- Profit sharing
- Continuing education credits
Quick Apply
Psychiatric Advanced Registered Nurse Practitioner
Hillcrest Family Services —Dubuque, IA
- Full-time
- Nursing
- Psychiatry
- Mid-level
- Profit sharing
- Continuing education credits
Quick Apply
Family Support Specialist - Social Worker
Families First Counseling Services —Dubuque, IA
- $42,399.96 - $45,000.00 a year
- Weekends as needed
- Background check
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
5d
Retail Merchandiser - Dubuque, IA
L&R Distributors —Dubuque, IA
- $16 an hour
- Part-time
- Schematics
- Merchandising
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
1d
Health Educator
Hillcrest Family Services —Dubuque, IA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Profit sharing
- Continuing education credits
Quick Apply
2nd shift Direct Support Professional Full Time
Area Residential Care —Dubuque, IA
- $18.10 - $19.17 an hour
- Part-time
- Addiction Medicine
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Outreach and Education Specialist
Hillcrest Family Services —Dubuque, IA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Profit sharing
- Continuing education credits
Quick Apply
Dental Hygienist
Community Health Center of Fort Dodge, Mason City, Dayton, Eagle Grove, Clarion —Iowa
- $35 - $50 an hour
- Full-time
- CPR Certification
- Dental office
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Maintenance Tech II
Rite-Hite —Dubuque, IA
- Overtime
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Motor Coach Bus Driver
Windstar Lines, Inc. —Dubuque, IA
- Up to $85,000 a year
- Part-time
- In person
- CDL B
- Background check
- Clean driving record
- Health savings account
- Health insurance
Military Service - U.S. Air National Guard, Administration
Military Service - U.S. Air National Guard Recruiting —Iowa
- From $49,838.78 a year
- Full-time
- Military
- Computer literacy
- English
System Support Coordinator
RIPEVA LLC —Dubuque, IA
- $17 - $20 an hour
- Weekends as needed
- Background check
- Software troubleshooting
- Customer service
Quick Apply
Military Service - U.S. Air National Guard, Battle Management Operations
Military Service - U.S. Air National Guard Recruiting —Iowa
- From $49,838.78 a year
- Full-time
- English
- High school diploma or GED
- Driver's License
- Health insurance
Military Service - U.S. Air National Guard, Biomedical Equipment
Military Service - U.S. Air National Guard Recruiting —Iowa
- From $49,838.78 a year
- Full-time
- 18 years or older
- Military
- High school diploma or GED
- Health insurance
Maintenance Tech - Night Shift
Simmons Pet Food —Dubuque, IA
- Night shift
- English
- Mid-level
- High school diploma or GED
Quick Apply
Military Service - U.S. Air National Guard, Airlift/Special Mission Aircraft Maintenance
Military Service - U.S. Air National Guard Recruiting —Iowa
- From $50,000 a year
- Full-time
- Military
- High school diploma or GED
- Entry level
- Health insurance

I want to receive the latest job alert for school program in dubuque, ia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

school program jobs near dubuque, ia

Aircraft Maintenance Technician jobs in Iowa

Personal Shopper jobs in Dubuque, IA

Administrative Assistant jobs in Dubuque, IA

Maintenance Technician jobs in Dubuque, IA

Biomedical Equipment Technician jobs in Iowa

Direct Support Professional jobs in Dubuque, IA

Guard jobs in Iowa

Counselor jobs in Dubuque, IA

Office Assistant jobs in Dubuque, IA

Retail Merchandiser jobs in Dubuque, IA

Registered Nurse jobs in Cape Coral, FL

Practice Manager jobs in San Diego, CA

Advanced Practice Registered Nurse jobs in Concord, MA

Advanced Aesthetician jobs in Las Vegas, NV

Advanced Practice Registered Nurse jobs in Apalachicola, FL

Advanced Practice Registered Nurse jobs in Colorado Springs, CO

Advanced Practice Registered Nurse jobs in Atlanta, GA

Pharmacy Technician jobs in Roanoke, VA

Aircraft Maintenance Technician jobs in North Charleston, SC

Hotel Maintenance jobs in Salt Lake City, UT

Office Assistant (Part-time)

City of Dubuque, IA -
Dubuque, IA

Apply Now

Job Details

Part-time
$21.48 - $28.07 an hour
3 days ago

Qualifications

Computer literacy

Full Job Description

Position Summary

Position Summary: A customer-focused and detail-oriented Office Assistant to support daily operations in a fast-paced environment. This position serves as one of the first points of contact for residents and customers seeking Public Works services and plays a critical role in ensuring inquiries and service requests are handled efficiently and professionally.

The successful candidate will answer and route a high volume of phone calls, process customer complaints and requests, coordinate refuse and recycling cart activities, dispatch cart-related work to field staff, and assist with scanning and organizing a large backlog of departmental records. The ideal candidate enjoys helping others, thrives in a busy environment, and can manage multiple priorities while maintaining a positive attitude.

This is a part-time position scheduled at approximately 26.5 hours per week (0.66 FTE).

Job Duties

Answer and direct a high volume of incoming telephone calls from residents, businesses, and internal customers.
Respond to questions regarding Public Works programs, services, schedules, and procedures.
Receive, document, and route customer complaints and service requests.
Provide courteous and professional customer service while assisting individuals who may be frustrated or upset.
Process refuse and recycling cart requests, including deliveries, exchanges, repairs, removals, and replacements.
Dispatch cart-related work assignments to designated staff and track completion.
Maintain records related to cart inventory and customer requests.
Scan, index, and electronically organize departmental records and assist with reducing a substantial backlog of paper files.
Perform data entry and maintain accurate records and databases.
Prepare routine correspondence, forms, and reports.
Sort and distribute mail and other incoming materials.
Assist with special projects and provide general administrative support as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
Administrative and Clerical Knowledge– Knowledge of modern administrative and clerical procedures, systems, and office equipment, including word processing, file management, electronic records handling, form preparation, mail processing, and database entry.
Customer and Personal Service– Knowledge of customer service principles, including customer needs assessment, meeting quality standards, and evaluating customer satisfaction. Ability to deliver courteous, professional support to residents, businesses, and internal staff, including individuals who may be frustrated or upset.
Active Listening– Ability to listen attentively, ask appropriate questions, and communicate respectfully with diverse audiences while managing a high volume of inquiries.
Communication Skills– Ability to communicate clearly and professionally in both verbal and written formats; maintain calm, tact, and clarity in difficult conversations; and provide accurate information regarding Public Works programs, policies, and services.
Records Management– Ability to scan, index, electronically organize, and maintain accurate records; manage large volumes of data; and reduce backlogs of paper files while upholding confidentiality and precision
Multitasking and Prioritization– Strong ability to manage multiple tasks, frequent interruptions, and shifting priorities in a fast-paced environment while maintaining attention to detail and accuracy.
Technology and Computer Proficiency– Knowledge of electronic equipment, computers, and software. Ability to use Microsoft Office (Outlook, Word, Excel), electronic records management systems such as LaserFiche, and multi-line phone systems; willingness to learn departmental software and new applications.
Judgment and Discretion– Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information appropriately when assisting customers, routing complaints, and managing departmental records.
Teamwork and Independence– Ability to work independently with minimal supervision while contributing positively to a team environment, supporting coworkers, and assisting in department-wide tasks and special projects.
Service Orientation– A genuine interest in helping residents and coworkers, responding to inquiries promptly, and demonstrating patience, professionalism, and empathy in all interactions.

Qualifications

Minimum Qualifications

High school diploma or equivalent (GED); and
One (1) year of customer service, clerical, administrative support, records management, call center, or related experience; or
Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.

Preferred Qualifications

Experience working in a high-volume customer service environment.
Experience with multi-line phone systems.
Experience working with electronic records management systems.
Experience in a municipal government or public sector setting.
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.

Supplemental Information

Physical Requirements

Work is primarily performed in an office setting and requires the ability to sit, stand, walk, bend, reach, and operate standard office equipment. Occasional lifting and carrying of files and office materials weighing up to 25 pounds may be required.

Schedule: Approximately 26.5 hours per week (0.66 FTE)

FLSA Status: Non-Exempt

Our Commitment to You
The City of Dubuque is committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities, in compliance with all applicable federal and state laws. Our organization provides equal opportunities for all individuals, fostering a workplace that values innovation, collaboration, and work-life balance. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our growing community. In accordance with legal obligations our policies and practices are designed to ensure fair treatment and foster a respectful workplace where all are encouraged to apply.

Apply Now

Refine Your Search

school program jobs in dubuque, ia

Office Assistant (Part-time)

Personal Shopper - Sam's

Service Center Representative

Administrative Support Professional (AmeriCorps Program - Part-Time)

Certified Alcohol and Drug Counselor - IOP

Psychiatric Advanced Registered Nurse Practitioner

Family Support Specialist - Social Worker

Retail Merchandiser - Dubuque, IA

Health Educator

2nd shift Direct Support Professional Full Time

Outreach and Education Specialist

Dental Hygienist

Maintenance Tech II

Motor Coach Bus Driver

Military Service - U.S. Air National Guard, Administration

System Support Coordinator

Military Service - U.S. Air National Guard, Battle Management Operations

Military Service - U.S. Air National Guard, Biomedical Equipment

Maintenance Tech - Night Shift

Military Service - U.S. Air National Guard, Airlift/Special Mission Aircraft Maintenance

I want to receive the latest job alert for school program in dubuque, ia

Related Searches

Explore jobs in more locations

Position Summary

Job Duties

Qualifications

Supplemental Information

Job Seeker Tools

Employer Tools

Browse

Stay Connected