Top 9 Customer service manager Jobs in Duluth, Mn

Customer Service Manager
BibliU —Superior, WI
- $13 an hour
- Part-time
- 5 years
- Merchandising
- Mid-level
- On-the-job training
Quick Apply
Vice President-Customer Support
Cirrus Aircraft —Duluth, MN
- $204,549.27 - $258,513.90 a year
- Extended hours
- Remote
- 11+ years
- Research
- Master's degree
- Wellness program
- Paid jury duty
Customer Experience Supervisor I
JCPenney —Duluth, MN
- $19.50 - $24.38 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Contact Center Platform Manager (Omnichannel)
FIREFIGHTERS FIRST CREDIT UNION —United States
- $112,361 - $124,845 a year
- Urgently hiring
- Remote
- Bachelor's degree
- Senior level
Quick Apply
5d

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Vice President-Customer Support
Cirrus Aircraft —Duluth, MN
Inspire, lead, coach, mentor, recruit, retain and develop team of aviation professionals delivering world class customer support to a global customer base.
$204,549.27 - $258,513.90 a year
DIRECTOR - CLINICS - CLINIC ADMINISTRATION
ASPIRUS HEALTH —Duluth, MN
Ability to work collaboratively with providers; ability to assess needs of clients and to plan, develop, implement and evaluate programs to meet those needs; to…
$51.37 - $82.18 an hour

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5d
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RR Donnelley —Columbus, OH
Participate or lead due diligence, implementation (people, process, technology) for new business within own client account(s); participate on other or new…
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Customer Service Manager

BibliU -
Superior, WI

Quick Apply

Job Details

Part-time
$13 an hour

Benefits

On-the-job training

Qualifications

Customer follow-ups
Retail sales transactions
Retail customer service procedures
Record keeping
Visual merchandising
5 years
Merchandising
Mid-level
Shelf stocking
High school diploma or GED
Retail merchandising procedures
Cash register operations
Customer engagement
Physical inventory counts for inventory management
Order assistance
Merchandising display arrangement
Cleaning

Full Job Description

Position Title: Customer Service Manager

Reports to: Store Manager

Location: University of Wisconsin-Superior, 1605 Catlin Ave, Superior, Wisconsin 54880

Contract type: Part-Time, Permanent
Working hours: 20 hours per week or less

Pay Rate: $13.00 per hour

About BibliU

BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.

The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.

We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn.

Here's what makes our story compelling:

Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business.

We're hungry for more. We're actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities.

Our culture is collaborative, high-growth, and agile. You’ll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London.

Position Overview

The Customer Service Manager is responsible for delivering friendly, helpful customer service and ensuring the efficient operations of the Campus Store. The role involves operating and overseeing cash register activities, supporting team members, assisting with inventory maintenance, and ensuring the daily presentation and organization of merchandise. This position offers on-the-job training and a supportive team environment!

What you will be doing:

Assisting customers in-store and over the phone with professionalism and a positive attitude
Operate the case register accurately in line with store policies and procedures
Maintain clean and organized displays, ensuring shelves are stocked and well presented
Check in, price and display supplies and general merchandise
Participate in inventory counts and help track stock levels
Record price changes and promotions accurately
Notify appropriate staff about out-of-stock or defective items
Follow up with customers regarding special orders and notify them of any issues or arrivals
Report marketing trends and customer feedback to supervisor
Complete any additional duties as assigned

What we are looking for:

Experience working in a retail or cashier role
Friendly, reliable and customer focused
Comfortable handling transactions and basic stockroom tasks
Strong attention to detail in cash handling and record-keeping
High school diploma or equivalent

Quick Apply

Refine Your Search

customer service manager jobs in duluth, mn

Customer Service Manager

Vice President-Customer Support

Customer Experience Supervisor I

Contact Center Platform Manager (Omnichannel)

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