Top 93 Network operations center manager Jobs in Dundee, Mi

Network Operations Center Manager
WYN Consultants —Holland, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
Deli Shift Leader
Pilot Company —Ottawa Lake, MI
- $15.70 - $23.33 an hour
- Weekends as needed
- Military encouraged
- Guest services
- Entry level
- Health insurance
- Dental insurance
Customer Operations Representative
RXO, Inc. —Ann Arbor, MI
- Full-time
- Pass drug screening
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
Sr. Operations Manager
Amazon.com Services LLC —Romulus, MI
- $135,000 - $182,700 a year
- Full-time
- 7 years
- Engineering
- Bachelor's degree
- AD&D insurance
- Health insurance
Key Account Manager
RXO, Inc. —Ann Arbor, MI
- Full-time
- Military
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Network Engineer
Ascent Shared Services LLC —Belleville, MI
- $90,000 - $95,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Customer service
- Wellness program
- Paid parental leave
Quick Apply
6d
SYSTEM AND INTEGRATION ADMINISTRATOR
Monroe County Community College —Monroe, MI
- $73,971 - $80,069 a year
- Full-time
- Computer Science
- Word processing
- English
Operations Supervisor Landfill
Republic Services —New Boston, MI
- Full-time
- Mid-level
- Supervising experience
- 1 year
- AD&D insurance
- Employee stock purchase plan
SITE IT OPERATIONS ENGINEER
OPmobility —Adrian, MI
- Spanish
- Mid-level
- Windows
Sales & Operations Manager
RXO, Inc. —Ann Arbor, MI
- Full-time
- Pass drug screening
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
Operations Manager
Amrize —Dundee, MI
- Full-time
- 7 years
- Inventory management
- Office
- Paid parental leave
- Health savings account
6d
Warehouse Parts Distribution Site Director
Stellantis —Van Buren, MI
- Experience equivalent to degree accepted
- Business Administration
- Senior level
Regional Inventory Manager
M&K Truck Centers —Toledo, OH
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Travel
- Employee stock ownership plan
Quick Apply
Infrastructure Manager
Adrian Steel Company —Adrian, MI
- Clean driving record
- DevOps
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Head of Regional Performance Maintenance, Cement
Amrize —Dundee, MI
- $108,900 - $210,900 a year
- Full-time
- 11+ years
- Travel
- Conflict management
- Paid parental leave
- Health savings account
Territory Manager - Toledo, OH
Inspire Medical Systems —Toledo, OH
- $80,000 a year
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health savings account
- Employee stock purchase plan
Supervisor, Technical Field Operations
Buckeye Broadband —Toledo, OH
- Full-time
- Clean driving record
- Office
- High school diploma or GED
Quick Apply
Area Manager, Early Career (2027) – Ohio
Amazon.com Services LLC —Toledo, OH
- $65,200 - $75,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Ability to climb stairs
- AD&D insurance
- Health insurance
Banking Center Manager - Oregon
WesBanco Bank, Inc. —Oregon, OH
- Writing skills
- Office
- High school diploma or GED
Sr. Security Operations Center Manager
Oracle —Saline, MI
- Full-time
- 7 years
- Continuous improvement
- Senior level

I want to receive the latest job alert for network operations center manager in dundee, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

network operations center manager jobs near dundee, mi

Network Operations Center Manager

WYN Consultants -
Holland, OH

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Flexible schedule
Life insurance

Qualifications

Performance reviews
Performance monitoring
Managing technical support teams
Staff supervision
Team member evaluation
Standard Operating Procedures (SOPs) implementation
Coaching
Staff scheduling
Team scheduling
English
Performance feedback (performance evaluation method)
Metrics Reporting
Talent development
Performance management
Team development
Quality performance measurement
IT monitoring tools
Bachelor's degree
Control room operations
Incident management operations support
Management reporting
Network monitoring tools
Workforce management
Cross-functional collaboration
Process management
Standard operating procedures (SOPs)
Staffing management
SLA monitoring
Standard operating procedures drafting

Full Job Description

General Summary

We are seeking to hire a NOC Manager. The NOC Manager is responsible for the leadership, performance, and continuous improvement of Velocity's 24/7/365 Network Operations Center (NOC). This role oversees daily operations, service delivery, workforce management, and operational performance across all NOC teams. The NOC Manager ensures the organization consistently meets service level commitments while maintaining operational excellence, customer satisfaction, and team development. This is a full-time opportunity reporting onsite in Holland, OH.

Primary Duties and Responsibilities

Operational Leadership

Manage the overall operations of the 24/7/365 Network Operations Center.
Ensure appropriate staffing, scheduling, and shift coverage.
Lead and develop NOC Supervisors, Tier 1 Analysts, Tier 2 Engineers, and Escalation personnel.
Conduct performance reviews, coaching sessions, and employee development planning.

Service Delivery & Performance Management

Establish, monitor, and improve operational KPIs, SLAs, and service quality metrics.
Develop and maintain SOPs, workflows, and best practices.
Produce and present operational reports to executive leadership.

Incident & Escalation Oversight

Provide leadership and oversight during major incidents and customer-impacting events.
Coordinate cross-functional response efforts.
Ensure timely communication during service-impacting incidents.

Continuous Improvement

Identify operational inefficiencies and implement process improvements.
Lead special projects and strategic initiatives.

Qualifications, Education and Experience

Bachelor’s degree preferred or equivalent experience.
Minimum 5 years of experience in NOC, IT Operations, or Technical Support.Minimum 3 years of leadership experience in a NOC, IT Operations, or related technical environment.
Strong understanding of network operations, monitoring tools, and incident management processes.
Experience developing and managing SLAs, SOPs, and operational metrics.

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Education:

Bachelor's (Required)

Experience:

Staff scheduling: 3 years (Required)
Performance management: 3 years (Required)
Employee development: 3 years (Required)
Service quality metrics: 3 years (Required)
KPI's: 3 years (Required)
SLA's: 3 years (Required)
SOP's: 3 years (Required)
IT Operations: 5 years (Required)

Language:

English (Required)

Location:

Holland, OH 43528 (Preferred)

Ability to Commute:

Holland, OH 43528 (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

network operations center manager jobs in dundee, mi

Network Operations Center Manager

Deli Shift Leader

Customer Operations Representative

Sr. Operations Manager

Key Account Manager

Network Engineer

SYSTEM AND INTEGRATION ADMINISTRATOR

Operations Supervisor Landfill

SITE IT OPERATIONS ENGINEER

Sales & Operations Manager

Operations Manager

Warehouse Parts Distribution Site Director

Regional Inventory Manager

Infrastructure Manager

Head of Regional Performance Maintenance, Cement

Territory Manager - Toledo, OH

Supervisor, Technical Field Operations

Area Manager, Early Career (2027) – Ohio

Banking Center Manager - Oregon

Sr. Security Operations Center Manager

I want to receive the latest job alert for network operations center manager in dundee, mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected