Healthcare Administrator - LNHA Full Time Position (Exempt)
At Croasdaile Village, we value and recognize the importance of supporting, training and retraining our staff. Our mission of providing excellent services leading to an abundant life is an important goal of our Continuing Care Retirement Community (CCRC). Croasdaile Village provides competitive salaries, educational opportunities and a comprehensive benefit package. We are an equal opportunity employer and a drug-free workplace.
Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or submit a COVID-19 Declination, as a condition of employment.
SUMMARY
The Health Care Administrator is responsible for overseeing the daily operations of the Health Center in compliance with all applicable federal, state, and local laws and regulations. This position provides leadership and direction through subordinate supervisors to ensure effective facility management, high-quality resident care, and operational excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Oversee fiscal operations, including budget planning, accounting, and rate-setting for services.
- Assist with the recruitment and selection of qualified department heads, supervisors, consultants, and other personnel.
- Develop and implement corrective action plans to address identified quality deficiencies.
- Negotiate improvements and additions to facility buildings and equipment as needed.
- Direct and coordinate the activities of medical, nursing, administrative, and support service teams.
- Develop and maintain policies and procedures that support effective health care operations and regulatory compliance.
- Represent the facility at community meetings and promote programs through appropriate media and outreach channels.
- Serve as Chairperson of the QAPI/Corporate Compliance Committee and support related initiatives.
- Communicate and interact courteously, tactfully, and professionally with managers, co-workers, residents, vendors, and associates to support a productive and respectful work environment.
- Conduct routine facility inspections to ensure established policies and procedures are implemented and followed.
- Review resident and family member concerns or complaints and ensure timely follow-up in accordance with facility policies.
HOSPITALITY PROMISES
- You will be expected to greet all warmly, by name and with a smile.
- You will be expected to treat everyone with courteous respect.
- You will strive to anticipate our resident’s needs and act accordingly.
- You will listen and respond enthusiastically in a timely manner.
- You will hold yourself and others accountable.
- You will make our residents feel important.
- You will embrace and value everyone’s differences.
- You will ask “Is there anything else I can do for you?”
- You will maintain a high level of professionalism, both in conduct and appearance, at all times.
- You will pay attention to details.
SUPERVISORY RESPONSIBILITIES:
This role manages five to seven subordinate supervisors who collectively oversee approximately 100 to 150 employees across Admissions, Nursing, MDS, Navigation/Social Work, Life Enrichment, and Therapy. The Administrator is responsible for the overall direction, coordination, and evaluation of these departments. Supervisory duties are carried out in accordance with organizational policies and applicable laws, including interviewing, hiring, training, planning, assigning and directing work, evaluating performance, recognizing and disciplining employees, addressing concerns, and resolving issues.
QUALIFICATIONS:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Master's degree (M. A.) or equivalent; or one to three years’ related experience and/or training; or equivalent combination of education and experience. Possess a state of North Carolina Nursing Home Administrator's license. Experience in Medicare/Medicaid preferred. Must be CPR certified within 30 days of employment.
- Must be knowledgeable of reimbursement regulations and nursing practices and procedures as well as laws regulations and guidelines pertaining to long term care administration.
WORK SCHEDULE:
Exempt position. Full Time Daytime hours, working at least 40 hours per week. Additional hours will be required to meet the business needs of the community.
Some highlights of our COMPREHENSIVE Benefit Package for qualifying full-time and part-time Team Members may include:
- 128+ hours of annual Paid Time Off PLUS Holiday Pay and PTO Sellback/Cash-in
- Choices of affordable and comprehensive Health Insurance options for Employee, Child, Family and/or Spouse
- Dental Plan
- Prescription Drugs Plan
- Vision Plan
- 403(b) Plan (retirement plan with employer matching program)
- Group Term Life/AD&D
- Long Term Disability
- PTO and Holidays
- Flexible Spending Account
- Dependent Care Account
- Short-Term Disability Insurance, Cancer, Critical Illness and Whole Life Insurance
- Wellness Plan that is attached to the medical benefits
- Employee Assistance Program and Work-Life Services
- Reduced fees for onsite Massage Therapist and Chiropractor
- Payroll Deduction for Meals (onsite dining room)
- Access to resident pool, fitness center and scenic walking trails
