Top 39 Loan servicing Jobs in Durham Nc

Insurance Servicing Specialist
Credible —Durham, NC
- $20 - $32 an hour
- English
- Mid-level
- Bachelor's degree
Quick Apply
Client Support Desk Analyst
defi AUTO LLC —Raleigh, NC
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
Loan Servicer
Banc of California —Durham, NC
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Loan IQ Trainer
Motion Recruitment —North Carolina
- Contract
- 5 years
- SharePoint
- Training & development
Mortgage Accounting Manager
North State Bank —Raleigh, NC
- Full-time
- CPA
- Bachelor of Science
- Office
10d
Mortgage Loan Officer (Builder Account)
Movement Joint Ventures —Raleigh, NC
- $100,000 - $300,000 a year
- Full-time
- Basic math
- Mid-level
- Contracts
- Health insurance
- Dental insurance
Quick Apply
2d
Commercial Loan Closer
Banc of California —Durham, NC
- $23.56 - $35.58 an hour
- Microsoft Outlook
- Word processing
- Data analysis skills
- Paid parental leave
- Health savings account
Mortgage Loan Assistant
Carter Bank —Raleigh, NC
- $18.93 - $29.60 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Member Service Representative I
FIRST FLIGHT FEDERAL CU —Cary, NC
- Full-time
- Office
- Windows
- Administrative experience
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Credit Admin Advisor
First Citizens Bank —Raleigh, NC
- $135,000 - $145,000 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Office
Syndicated Loans Ops Specialist
Eclerx —Raleigh, NC
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
Part Time (20 Hours) Associate Banker, Carolina Square Branch, Chapel Hill, NC
JPMorganChase —Chapel Hill, NC
- Part-time
- Office
- High school diploma or GED
- Leadership
- Health insurance
- Tuition reimbursement
Part Time (20 Hours) Associate Banker, Carraway Village Branch, Chapel Hill, NC
JPMorganChase —Chapel Hill, NC
- Part-time
- High school diploma or GED
- Leadership
- Entry level
- Health insurance
- Tuition reimbursement
Product Owner
Pennymac —Cary, NC
- $75,000 - $130,000 a year
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
Service Technician
Capitol Coffee —Raleigh, NC
- $22 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Associate Director, Venture Banking
Live Oak Bank —Durham, NC
- $128,500 - $179,900 a year
- Full-time
- Microsoft Word
- Customer service
- Office
- Paid sick time
9d
Senior Manager - Syndicated Loans
Eclerx —Raleigh, NC
- Full-time
- Writing skills
- Office
- Bachelor's degree
SBA Operations Manager
M&F Bank —Durham, NC
- Monday to Friday
- Sales
- Customer service
- Office
Quick Apply
Mortgage Loan Officer
First Horizon Bank —Raleigh, NC
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
9d
Retail Personal Banker Associate I - Wake Forest
Fifth Third Bank —Wake Forest, NC
- Full-time
- Office
- Math
- Travel

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loan servicing jobs near durham nc

Insurance Servicing Specialist

Credible -
Durham, NC

Quick Apply

Job Details

$20 - $32 an hour

Qualifications

Computer skills

Full Job Description

Who is Credible?

Credible is a leading U.S. consumer finance marketplace, transforming the way consumers access and compare financial products. We operate at a consumer and enterprise level. On the consumer side, we help millions of people make smarter financial decisions by comparing personalized, pre-qualified offers across student loans, personal loans, mortgages, credit cards, and insurance — all without impacting their credit score. On the enterprise side, we power financial product comparison and distribution through deep integrations and partnerships with lenders, insurance carriers, and financial institutions, as well as providing marketplace technology and capabilities to third-party partners and distribution channels.

Credible is open to hiring candidates in the following locations: Arizona, Connecticut, Kansas, New Jersey, New York, North Carolina, Florida

About the Role:

We are seeking an Insurance Servicing Specialist who thrives in a high-velocity, fully digital environment and takes ownership of outcomes. This role requires someone who is computer-savvy and comfortable navigating multiple systems and platforms simultaneously.

This is not a traditional back-office processing role. You will be on the front lines via phone calls, emails, and chats servicing policies. You will work directly with customers, carriers, sales agents, loan officers, and third parties to ensure policies remain accurate, compliant, and active.

You will play a critical role across the entire customer lifecycle, from post-bind servicing to renewals and non-renewals, underwriting issues, cancellations, and policy changes.

The right candidate is highly independent, solutions-oriented, comfortable with ambiguity, and capable of making sound decisions with autonomy.

What Success Looks Like in This Role

Moves quickly without sacrificing accuracy
Translates complex policy and underwriting language into clear, plain English
Helps customers understand their options, especially when coverage is at risk, including remarketing initiatives
Proactively identifies solutions to prevent cancellations or non-renewals
Maintains strong turnaround times for time-sensitive policy changes
Identifies when verification is needed prior to endorsing policies
Exercises sound judgment on when to escalate matters to a licensed agent
Keeps current with carrier guidelines, industry trends, and product updates

Key Responsibilities

Assist customers at all stages of the policy lifecycle (endorsements, renewals, cancellations, reinstatements, underwriting requirements)
Identify and remarket policies to support retention to meet stated company goals
Communicate complex carrier information clearly and empathetically to customers
Present actionable options to customers when underwriting issues arise to help preserve coverage
Collaborating with cross-functional departments including identifying and reporting product bugs to the appropriate stakeholders
Work cross-functionally with sales agents, carriers, loan officers, and third parties to ensure timely resolution of policy updates
Manage refinance-related policy updates and documentation with urgency and accuracy
Monitor daily policy activity (ie cancellations and non-renewals) while independently troubleshooting servicing challenges across 35+ carrier systems
Maintain data accuracy across internal systems and carrier platforms
Contribute to process improvements as we scale and expand product offerings
Notate interactions from calls, chats, emails and internal messages across multiple systems following company formatting protocol

Education and Experience:

A Bachelor's degree preferred (Experience may be considered in lieu of a degree)
1-3 years of insurance experience, ideally in home and auto insurance
Experience using GSuites (preferred)

Credible is open to hiring candidates in the following locations: Arizona, Connecticut, Kansas, New Jersey, New York, North Carolina, and Florida

Why work at Credible?

We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we're the friend you always wish you had in finance.

We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Quick Apply

Refine Your Search

loan servicing jobs in durham nc

Insurance Servicing Specialist

Client Support Desk Analyst

Loan Servicer

Loan IQ Trainer

Mortgage Accounting Manager

Mortgage Loan Officer (Builder Account)

Commercial Loan Closer

Mortgage Loan Assistant

Member Service Representative I

Credit Admin Advisor

Syndicated Loans Ops Specialist

Part Time (20 Hours) Associate Banker, Carolina Square Branch, Chapel Hill, NC

Part Time (20 Hours) Associate Banker, Carraway Village Branch, Chapel Hill, NC

Product Owner

Service Technician

Associate Director, Venture Banking

Senior Manager - Syndicated Loans

SBA Operations Manager

Mortgage Loan Officer

Retail Personal Banker Associate I - Wake Forest

I want to receive the latest job alert for loan servicing in durham nc

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