Top 48 customer service representative remote Jobs in eagan, mn

Customer Support I, Customs Compliance
Magaya Corporation —Minneapolis, MN
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
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8d
Customer Care Representative - WFH Minnesota
Medical Transportation Management (MTM, Inc.) —Saint Paul, MN
- $15.00 - $16.37 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Entry level
- Wellness program
- Continuing education credits
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11d
Healthcare Scheduling, Connection Advisor Associate (Remote), Bilingual Spanish
Hennepin Healthcare —Minneapolis, MN
- $21.35 - $24.82 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Psychiatry
- Disability insurance
- Health insurance
Customer Service Representative - Work From Home (Multiple Locations) | 2026
WTW —Minneapolis, MN
- From $16.50 an hour
- Overtime
- Remote
- High school diploma or GED
- Fair chance
- In-person
- Paid training
- Flexible spending account
2d
Customer Growth Specialist
OurFamilyWizard —Minneapolis, MN
- $17 - $22 an hour
- Call employer
- Remote
- 1 year
- Communication skills
- Entry level
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10d
Client Success Representative (Remote)
Demand.com —Minneapolis, MN
- Remote
- Mid-level
- Communication skills
- Time management
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Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026
WTW —Minneapolis, MN
- $19.50 an hour
- Overtime
- Remote
- HIPAA
- High school diploma or GED
- Fair chance
- Work from home
- Employee assistance program
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8d
Workforce Management Specialist, Bilingual Spanish
Hennepin Healthcare —Minneapolis, MN
- $24.85 - $37.27 an hour
- 8 hour shift
- Remote
- Spanish
- Psychiatry
- Mid-level
- Disability insurance
- Health insurance
4d
Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026
WTW —Minneapolis, MN
- $18.75 an hour
- Overtime
- Remote
- Spanish
- HIPAA
- English
- Work from home
- Employee assistance program
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8d
Client Support Analyst
DailyPay —Minneapolis, MN
- $56,000 - $73,000 a year
- Weekends as needed
- Remote
- Mid-level
- SQL
- Bachelor's degree
- AD&D insurance
- Disability insurance
Partner Success Representative
Wiley —Saint Louis Park, MN
- $49,800 - $66,333 a year
- Full-time
- Remote
- Mid-level
- Business development
- Bachelor's degree
Lending Support Specialist
rFinance Company —Saint Paul, MN
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Mid-level
- Profit sharing
- Paid parental leave
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Manager, Case Management, Remote
Thrivent —Minneapolis, MN
- $104,063 - $140,793 a year
- Full-time
- Remote
- Customer service
- Mid-level
- Conflict management
- Paid parental leave
- Health savings account
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1d
Life Insurance New Business Case Manager (CST Remote)
NFP Corp —Saint Paul, MN
- $44,000 - $65,000 a year
- Overtime
- Remote
- Mid-level
- Residential
- High school diploma or GED
- Paid holidays
- Paid time off
Client Success Manager
Jenzabar —Minneapolis, MN
- $48,000 - $60,000 a year
- Full-time
- Remote
- Sales
- Mid-level
- University
- Paid parental leave
- Paid holidays
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9d
Customer Success Manager
Nortek Air Solutions, LLC —Minneapolis, MN
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
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2d
Director Service Delivery - Account Management - Remote
Optum —Eden Prairie, MN
- $112,700 - $193,200 a year
- Full-time
- Remote
- Pass drug screening
- 3 years
- In-person
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Senior Director, Service Delivery - Account Management - Remote
Optum —Eden Prairie, MN
- $134,600 - $230,800 a year
- Full-time
- Remote
- High school
- Pass drug screening
- Presentation skills
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Director, Client Services
Kobie Marketing —Minneapolis, MN
- Full-time
- Remote
- Bachelor's degree
- Travel
- Mentoring
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Sr. Director, Client Services
Kobie Marketing —Minneapolis, MN
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Travel
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Customer Support I, Customs Compliance

Magaya Corporation -
Minneapolis, MN

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Job Details

Full-time
$19 - $22 an hour
8 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer records maintenance
Computer operation
Operating systems
Phone communication
Computer literacy
Bachelor's degree in business
Research
Managing clients in a customer support role
Bachelor's degree
Customer support ticket management
Customer issue escalation
Computer skills
Customer information system software
Business
Supply Chain Management
Entry level
Bachelor's degree in supply chain management
Ticketing system technical support
Client interaction via phone calls
Customer data entry

Full Job Description

JOB TITLE: Customer Support I, Customs Compliance

DEPARTMENT: Customer Support - Customs Compliance

REPORTS TO: VP of Product and Support, Customs Compliance

REVISION DATE: 10/6/2023

SUMMARY: Provide basic customer support and assistance to customers. Addresses and responds to customer inquiries on ABI products and services, ABI functions, and troubleshooting. They provide customers with the appropriate resources to solve questions regarding how to perform actions within the application.

DUTIES AND RESPONSIBILITIES:

Answer incoming customer tickets regarding software issues, product problems, service questions and general client concerns.
Re-assign tickets to appropriate next level Support.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Update customer information in the customer service database during and after each call.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers.
Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

Bachelor’s degree in business or computer related field or supply chain management a plus (not required).
Basic computer knowledge including different operating systems.
Have great communication ability; be able to understand clients need and address the solution in a proper way.
Should understand the system enough to suggest workarounds and accommodate the customer’s needs based on the program’s flexibilities.
Be a team player.
Follow instructions.

COMPETENCIES:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIORNMENT:

Occasionally required to walk.
Continually required to sit.
Continually required to utilize hand and finger dexterity.
Continually required to talk or hear.
Benefits Summary:
- (Remote) Work from Home Structure
- Paid Time Off Programs
  - 2 Wellness Days
  - Flexible Vacation Program as needed with Manager approval
- Sick Leave
  Minimum of 5 sick days per year, with additional days determined by state-specific regulations.
- Paid Holidays
  - 11 major holidays paid
  - 2 floating holidays per year
- Medical, Vision, and Dental Plans through United Healthcare
  Coverage begins on the first day of the month following 30 days of employment.
- 3 plan levels to choose from
- APL (Gap Plan)
  Supplemental coverage presented with regular insurance coverage to assist with Deductibles on larger or hospitalized procedures
- UHC STD, LTD, and Life Insurance
  Coverage is effective on the first day of employment.
- 401(k) Retirement Plan
  - Eligibility begins the first day of the month following 90 days of employment
  - Immediate vesting
  - Company match up to 4%

Revised 03/2026

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Refine Your Search

customer service representative remote jobs in eagan, mn

Customer Support I, Customs Compliance

Customer Care Representative - WFH Minnesota

Healthcare Scheduling, Connection Advisor Associate (Remote), Bilingual Spanish

Customer Service Representative - Work From Home (Multiple Locations) | 2026

Customer Growth Specialist

Client Success Representative (Remote)

Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026

Workforce Management Specialist, Bilingual Spanish

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

Client Support Analyst

Partner Success Representative

Lending Support Specialist

Manager, Case Management, Remote

Life Insurance New Business Case Manager (CST Remote)

Client Success Manager

Customer Success Manager

Director Service Delivery - Account Management - Remote

Senior Director, Service Delivery - Account Management - Remote

Director, Client Services

Sr. Director, Client Services

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