Top 24 chat service representative Jobs in eagle id

Chat Service Representative
PAYLOCITY CORPORATION —Meridian, ID
- $23 - $28 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Boise, ID
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- Fair chance
- Paid training
- Dental insurance
Customer Service Representative
Dominos —Boise, ID
- $13 - $15 an hour
- Part-time
- Analysis skills
- In-person
- Communication skills
- Health insurance
- On-the-job training
Quick Apply
Universal Representative 1
P1FCU —Eagle, ID
- $20.13 - $30.19 an hour
- Extended hours
- Computer literacy
- Basic math
- Research
9d
Claims Analyst - REMOTE
Ryder System —Boise, ID
- $90,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
14d
Customer Service Representative
Action Garage Door —Meridian, ID
- $20 - $22 an hour
- Full-time
- Research
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Procurement Systems Specialist - REMOTE
Ryder System —Boise, ID
- $64,000 - $66,000 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
IT Audit Associate - REMOTE
Ryder System —Boise, ID
- $70,000 a year
- Full-time
- Remote
- CPA
- Mid-level
- Finance
- Disability insurance
- Health insurance
CUSTOMER SERVICE REPRESENTATIVE
L.K.L. Associates, Inc. —Meridian, ID
- Full-time
- Spanish
- English
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Loan Sales Specialist
OneMain Financial —Boise, ID
- Extended hours
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Product Development Manager - Trailer Fleet
Ryder System —Boise, ID
- $105,000 - $120,000 a year
- Computer literacy
- Writing skills
- Analysis skills
- Disability insurance
- Health insurance
13h
Bilingual Customer Service Representative
Your Health Idaho —Boise, ID
- From $18.50 an hour
- 8 hour shift
- Bilingual
- Spanish
- Customer service
- Paid training
- Health insurance
Quick Apply
1d
Director Business Development - Final Mile
Ryder System —Boise, ID
- $130,000 - $150,000 a year
- Finance
- Business development
- Bachelor's degree
- Disability insurance
- Health insurance
Rental Sales Management Trainee
Ryder System —Boise, ID
- $50,000 - $55,000 a year
- Full-time
- Computer literacy
- Bachelor's degree
- Computer skills
- Disability insurance
- Health insurance
6d
Personal Financial Counselor- Boise, ID
Magellan Health —Boise, ID
- $58,440 - $93,500 a year
- Full-time
- Spanish
- English
- Mid-level
Customer Service Representative - Fitness Equipment & Athletic Apparel
Gymreapers —Nampa, ID
- From $16 an hour
- Full-time
- Office
- High school diploma or GED
- In-person
- Health savings account
- Paid holidays
Quick Apply
13h
Senior Manager Environmental Engineer
Ryder System —Boise, ID
- $140,000 - $160,000 a year
- Microsoft Word
- Engineering
- Travel
- Disability insurance
- Health insurance
Technical Maintenance Support Business Partner
Ryder System —Boise, ID
- $85,000 a year
- Full-time
- Engineering
- Research
- Mid-level
- Disability insurance
- Health insurance
13h
Warehouse Sr. Industrial Engineer - Start-ups (remote)
Ryder System —Boise, ID
- $95,000 - $110,000 a year
- Engineering
- Dry van
- 3 years
- Disability insurance
- Health insurance
6d

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chat service representative jobs near eagle id

Chat Service Representative

PAYLOCITY CORPORATION -
Meridian, ID

Quick Apply

Job Details

Full-time
$23 - $28 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Bachelor's degree
Productivity software
Technical Proficiency

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview

The Chat Service Representative plays a crucial role in resolving client payroll and HR system challenges while simultaneously building and maintaining exceptional customer relationships. The ideal candidate will leverage their fundamental technical expertise to provide efficient and effective solutions to our clients. The Chat role works cross collaboratively with all Paylocity

clients.

Primary Responsibilites

Issue Resolution -Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - baseline service level seen via Quality Assurance Assessments and Team Lead and Manager feedback including (1) creating rapport (2) appropriate sense of urgency and tone (3) understanding the question (4) and effective interactions, guides, and client instructions. Ability to multitask in multiple systems, communicating with up to three (3) chats at a time
Timely Solution Delivery - meet key internal client service metrics including availability, client retention, leverage internal resources and SOPs.
System Capability –Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback, adapt behaviors as needed.
Quality Control – As needed, monitor queue and data entry validation as per SOP.

Education and Experience

Requirements

Bachelor’s Degree
Experience in customer service or previous client interfacing role
Proficiency in Microsoft Office suite
Coordinate, prioritize, and execute multiple tasks simultaneously.
Asking probing questions
General support of client services as needed across all segments (Emerging, Majors and Executive).

Preferred

Average words per minute typing speed 65+
Minimum of 8+ months experience as an PCTY Account Manager
CPP, FPC, APA, and/or SHRM-CP certified
Experience in payroll and/or call center environment
Proficient in Excel
Physical requirements
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The base pay range for this position is $23 - $28/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits . This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

Quick Apply

Refine Your Search

chat service representative jobs in eagle id

Chat Service Representative

Licensed Insurance Sales Representative (Remote / Home-Based)

Customer Service Representative

Universal Representative 1

Claims Analyst - REMOTE

Customer Service Representative

Procurement Systems Specialist - REMOTE

IT Audit Associate - REMOTE

CUSTOMER SERVICE REPRESENTATIVE

Loan Sales Specialist

Product Development Manager - Trailer Fleet

Bilingual Customer Service Representative

Director Business Development - Final Mile

Rental Sales Management Trainee

Personal Financial Counselor- Boise, ID

Customer Service Representative - Fitness Equipment & Athletic Apparel

Senior Manager Environmental Engineer

Technical Maintenance Support Business Partner

Warehouse Sr. Industrial Engineer - Start-ups (remote)

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