Top 140 Hotel management Jobs in East Bay Ca

Front Desk Manager
Best Western John Muir Inn —Martinez, CA
- $21 - $24 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Hotel Director of Sales and Marketing
Ledgestone Hospitality —Concord, CA
- From $120,000 a year
- Extended hours
- Office
- 3 years
- Hotel
Quick Apply
Director of Restaurants
Marriott International, Inc —Burlingame, CA
- $110,000 - $146,000 a year
- Full-time
- Bar
- Hotel
- High school diploma or GED
Conference Services Manager
Hotel Nia —Menlo Park, CA
- $75,000 - $85,000 a year
- Full-time
- Customer service
- Mid-level
- Organizational skills
Quick Apply
10d
Director of Hotel Operations - Hyatt Place Newark / Silicon Valley - GM Growth Opportunity
Hyatt Place Newark / Silicon Valley —Newark, CA
- $80,000 - $100,000 a year
- Full-time
- Hotel
- Supervising experience
- Front desk
- Relocation assistance
- Employee discount
Quick Apply
6d
Hotel General Manager
Good Nite Inn —Fremont, CA
- $72,000 - $75,000 a year
- Full-time
- Restaurant management
- Employment & labor law
- Hotel
- Health savings account
- AD&D insurance
Quick Apply
First Assistant Manager (Assistant Hotel General Manager)
Hyatt House Emeryville/San Francisco Bay Area —Emeryville, CA
- Full-time
- Microsoft Word
- Spanish
- Mid-level
Hotel General Manager
Hyatt Place Newark / Silicon Valley —Newark, CA
- $80,000 - $100,000 a year
- Weekends as needed
- Hotel
- Conflict management
- Organizational skills
Quick Apply
General Manager
Extended Stay America —Alameda, CA
- $70,000 - $78,000 a year
- Full-time
- Word processing
- Computer literacy
- Hotel
Quick Apply
1d
General Manager
Hotel Zephyr - Fisherman's Wharf —San Francisco, CA
- $180,000 - $220,000 a year
- Full-time
- Background check
- Pass drug screening
- 3 years
- Health insurance
- Dental insurance
General Manager-203100
ESA Management, LLC —Alameda, CA
- $68,640 - $78,000 a year
- Spanish
- Word processing
- Computer literacy
- AD&D insurance
- Disability insurance
Quick Apply
7d
Assistant Front Office Manager| Full Benefits Included
Grand Hyatt at SFO —San Francisco, CA
- $66,000 - $76,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Employee stock purchase plan
- Health insurance
Assistant General Manager- Sonesta Oyster Point- San Francisco, CA
WS Management —South San Francisco, CA
- $70,500 - $800,000 a year
- Weekends as needed
- 3 years
- Hotel
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
8d
Front Office Manager
Omni Hotels & Resorts —San Francisco, CA
- $76,000 - $86,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Fair chance
Quick Apply
13d
Assistant Front Office Manager
The Argonaut, a Noble House Hotel —San Francisco, CA
- $75,000 a year
- Full-time
- Mid-level
- Hotel
- 1 year
- Commuter assistance
- Paid holidays
6d
Front Office Manager - Parc 55 San Francisco - a Hilton Hotel
Hilton —San Francisco, CA
- $80,000 - $90,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
10d
Lead Loss Prevention Officer
Marriott International, Inc —Oakland, CA
- $33.01 - $34.01 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Operations Manager
Johnson Hospitality LLC —Burlingame, CA
- Weekends as needed
- Mid-level
- Hotel
- Ability to lift 50 pounds
Quick Apply
Front Desk Supervisor
Sonesta —Emeryville, CA
- $31.40 - $32.00 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
- Paid parental leave
- Health savings account
Hotel Assistant General Manager
La Quinta San Francisco —San Francisco, CA
- $72,000 a year
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Paid time off
Quick Apply

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hotel management jobs near east bay ca

Front Desk Manager

Best Western John Muir Inn
Martinez, CA

Quick Apply

Job Details

Full-time
$21 - $24 an hour

Qualifications

Staff supervision
Managing teams in a customer support role
Team leadership
Managing hospitality teams
Performance management
High school diploma or GED
Team development
Attention to detail
Property management systems (PMS)
Hotel and accommodations guest complaints handling
Business operations
Time management

Full Job Description

Overview

The primary responsibility of the Front Desk Manager is to lead and supervise the front desk team to ensure smooth, efficient daily operations that result in an exceptional guest experience and positive feedback. This role is accountable for coordinating all front office activities and serves as a key support to the General Manager by overseeing staff performance, maintaining service standards, and ensuring overall departmental effectiveness.

RESPONSIBILITIES AND DUTIES

Meet with Guest Service personnel to review any pending guests’ requests, problems, and/or complaints presented at the front desk or through reservations, comment cards, and/or phone calls in an attentive, courteous manner.
Ensure all Guest Service personnel follow and practice correct check-in/out procedures and phone etiquette.
Monitor credit reports, open balances, and/or high balances.
Monitor all VIPs, special guests, and requests. Ensure elite recognition gift bags are prepared for arrivals.
Review online guest reviews and implement changes when needed. Address negative reviews with the front desk team.
Encourage and motivate the front desk team to acquire positive online hotel reviews.
Monitor and track brand enrollment requirements. Motivate the team to achieve the required goals.
Maintain inventories of office supplies and collateral used at the front desk.
Perform data entry and other duties as delegated by the General Manager and typically performed at the Front Desk.
Create the front office weekly schedule according to forecast and payroll budget.
Conduct monthly front desk meetings.
Ensure all front desk teams have completed the required brand training.
Respond to all email inquiries.
Ensure team members arrive at work on time and in uniform.
Motivate, coach, and counsel all Guest Services personnel.
Complete all required FOM training required by the brand.
Maintain and monitor “Lost and Found” procedures and policies.
Ensure correct and accurate cash handling at the Front Desk
Review and respond to group or corporate rate inquiries.

QUALIFICATIONS

High school diploma or equivalent required; college degree in hospitality or related field preferred
Minimum of 2 years of front desk or hotel operations experience, with at least 1 year in a supervisory or lead role
Experience with Visual Matrix preferred
Availability to work flexible hours, including evenings, weekends, and holidays as needed
Ability to stand for extended periods and lift up to 25 pounds
Operations management experience with a demonstrated track record of developing and leading a team.
Strong leadership and team development skills
Excellent communication and interpersonal abilities
Proven ability to resolve guest issues professionally and promptly
Detail-oriented with strong organizational and time-management skills
Comfortable with multitasking in a fast-paced environment
Proficient in Microsoft Office and standard front office systems

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Experience:

Visual Matrix: 1 year (Required)
Front Desk Supervisory: 1 year (Required)

Ability to Commute:

Martinez, CA 94553 (Required)

Work Location: In person

Quick Apply

Refine Your Search

hotel management jobs in east bay ca

Front Desk Manager

Hotel Director of Sales and Marketing

Director of Restaurants

Conference Services Manager

Director of Hotel Operations - Hyatt Place Newark / Silicon Valley - GM Growth Opportunity

Hotel General Manager

First Assistant Manager (Assistant Hotel General Manager)

Hotel General Manager

General Manager

General Manager

General Manager-203100

Assistant Front Office Manager| Full Benefits Included

Assistant General Manager- Sonesta Oyster Point- San Francisco, CA

Front Office Manager

Assistant Front Office Manager

Front Office Manager - Parc 55 San Francisco - a Hilton Hotel

Lead Loss Prevention Officer

Operations Manager

Front Desk Supervisor

Hotel Assistant General Manager

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