Top 15 auto damage adjuster Jobs in east killingly ct

Express Auto Damage Insurance Claim Rep (Hybrid)
MAPFRE —Webster, MA
- $45,000 - $52,000 a year
- Hybrid work
- Mid-level
- Office
- In-person
- Health insurance
- Tuition reimbursement
Field Auto Claims Adjuster - National General
National General —Providence, RI
- $26.49 - $54.90 an hour
- Online Application
- Mid-level
- Mentoring
- US work authorization
- Work from home
Claims Adjuster- Auto Damage
Progressive —Warwick, RI
- $73,400 - $89,700 a year
- Inventory management
- Mid-level
- Office
- Health savings account
- Disability insurance
Field Auto Appraiser - Rhode Island
Allstate —Providence, RI
- $60,000 - $117,700 a year
- Writing skills
- Mid-level
- 3 years
- Wellness program
- Paid parental leave
9d
Claims Senior Auto Adjuster
ACSC Management Services Inc —Lincoln, RI
- $68,640 - $77,900 a year
- Overtime
- Writing skills
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health insurance
Injury Claims - Attorney Represented
Progressive —Warwick, RI
- $69,400 - $89,800 a year
- Monday to Friday
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- Disability insurance
3d
Field Property Adjuster
Capstone ISG Inc —Providence, RI
- No experience needed
- Mid-level
- Residential
- Profit sharing
- Paid training
Quick Apply
Claims Medpay Adjuster
ACSC Management Services Inc —Lincoln, RI
- $31.10 - $41.42 an hour
- Full-time
- Writing skills
- Mid-level
- Driver's License
- Paid parental leave
- Health insurance
Warwick, RI Collision Repair Appraiser
BALISE AUTO SALES INC —Warwick, RI
- $75,000 - $130,000 a year
- Full-time
- Bilingual
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Claims Senior MedPay Adjuster
ACSC Management Services Inc —Lincoln, RI
- $35.94 - $47.87 an hour
- Full-time
- 7 years
- Writing skills
- Driver's License
- Paid parental leave
- Health insurance
Claims Senior Property Adjuster
ACSC Management Services Inc —Lincoln, RI
- $31.10 - $41.42 an hour
- Full-time
- Writing skills
- Mid-level
- Driver's License
- Paid parental leave
- Health insurance
Claims Complex Property Adjuster
ACSC Management Services Inc —Lincoln, RI
- $38.64 - $51.46 an hour
- Full-time
- 7 years
- Writing skills
- Driver's License
- Paid parental leave
- Health insurance

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Field Auto Claims Adjuster - National General
National General —Providence, RI
The ideal candidate brings strong experience in field-based auto damage estimating and is comfortable working independently in the field.
$26.49 - $54.90 an hour

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Auto Damage Claims Manager
Central Insurance Company —Dublin, OH
Coach and develop adjuster performance on alternative dispute resolution, litigation strategy and effective collaboration with defense counsel to lead and…
Claims Auditor
Atlantic Casualty Insurance Company —Columbus, OH
A North Carolina resident adjuster’s license is preferred. Knowledge of and adherence to, the state laws and regulations governing the handling of property and…
Quick Apply

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Express Auto Damage Insurance Claim Rep (Hybrid)

MAPFRE -
Webster, MA

Apply Now

Job Details

$45,000 - $52,000 a year

Benefits

Internal mobility program
Health insurance
Tuition reimbursement
Paid time off
Employee discount
Retirement plan

Qualifications

Liability assessment in motor vehicle insurance
Predictive analysis
Insurance products customer support
Customer relationship building
Phone communication
Claims payment authorization
Caseload management
Regulatory compliance in claims processing
AI tools proficiency
Mid-level
Phone customer support
Decision making
Customer engagement
Insurance investigations
Guidewire (insurance claims software)
Insurance claims status tracking
Documentation Handling
Cross-functional collaboration
Associate's degree
Leadership
Fraud prevention in motor vehicle insurance
Cross-functional communication
Under 1 year

Full Job Description

No matter your background, the insurance industry welcomes driven individuals ready to learn, grow, and succeed. As a Claim Representative I – Express APD Adjuster, you’ll play a critical role in delivering a seamless and efficient claims experience for our customers.

In this role, you will manage low-complexity, clear-liability Massachusetts first-party auto claims within a high-volume, streamlined environment. You’ll have full ownership of your claims, empowering you to drive quick resolutions while delivering exceptional service and building strong customer trust.

This role offers a hybrid work arrangement, providing the flexibility to work 3 days remotely and 2 days in the office each week.

Training Schedule: Monday through Friday: 8:00 a.m. – 4:30 p.m. EST

Post-Training Schedule: Monday through Friday: 8:30 a.m. – 5:00 p.m. EST

Responsibilities

Manage first‑party, low‑complexity Massachusetts auto claims that meet Express channel criteria (clear liability, no coverage issues, no injuries, Massachusetts-only exposure, and eligible loss causes)
Own each assigned claim from start to finish, including proactive communication, investigation, and timely resolution
Maintain individual accountability for voicemail management, supported by team-level backup when needed
Apply clear expectations consistently throughout claim investigations
Accurately document coverage verification and support fast-track appraisal processes
Leverage AI-enabled guidance tools and predictive models to enhance efficiency and decision-making
Achieve or exceed key performance metrics, including cycle time, customer contact expectations, tNPS, and productivity goals
Collaborate cross-functionally with ECC, Training, Quality, Telephony, and Workforce Management (WFM) teams

Delivering an Exceptional Customer Experience

Provide service that aligns with established customer service standards and expectations
Adhere to all internal and external claims handling guidelines and regulatory requirements
Communicate clearly, concisely, and empathetically in all interactions, including phone and written correspondence
Demonstrate strong system discipline by effectively managing log-ins, availability, and time tracking to meet service level expectations
Identify customer needs and service opportunities, responding with urgency and care
Bring empathy, professionalism, and flexibility to every customer and agent interaction

Driving Quality & Results

Investigate, evaluate, and resolve low-complexity physical damage claims efficiently and accurately
Utilize available systems and tools to effectively manage assigned claims
Contact all relevant parties to support accurate coverage and liability determinations while identifying potential exposures
Meet departmental quality standards and productivity expectations through effective caseload management
Maintain timely and accurate claim diaries, meeting open and close targets

Building Technical Expertise

Develop and apply knowledge of basic auto policy coverages and exclusions related to low-complexity claims
Accurately identify claim type, liability indicators, and required documentation to ensure proper routing and next steps
Recognize potential fraud indicators and partner with leadership to develop appropriate action plans
Use Guidewire (GW) claims systems effectively for documentation, task management, and coverage verification
Actively participate in training and development opportunities to build skills and expertise

Contributing as a Team Player & Role Model

Bring a positive, solutions-oriented mindset that reinforces a customer-first culture
Support team success by sharing knowledge, insights, and best practices
Demonstrate reliability, accountability, and professionalism in all aspects of your work
Serve as a steady and dependable team member who helps elevate overall performance and customer experience

Qualifications

Bachelor’s degree in a related field, or equivalent combination of education and relevant experience
Typically 0–2 years of related experience, or an associate degree with 2–4 years of relevant experience

Your Health, Your Wellbeing—Fully Supported

$0 Premium Medical Plan Option
Keep more of what you earn. Employees earning under $75,000 who elect single coverage under our Super Value Plan enjoy $0 monthly premiums—comprehensive healthcare at no cost to you.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

#MAPFRE123

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Pay Range $45,000 - $52,000 (non-exempt)

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at [email protected].

We are proud to be an equal opportunity employer.

Apply Now

Refine Your Search

auto damage adjuster jobs in east killingly ct

Express Auto Damage Insurance Claim Rep (Hybrid)

Field Auto Claims Adjuster - National General

Claims Adjuster- Auto Damage

Field Auto Appraiser - Rhode Island

Claims Senior Auto Adjuster

Injury Claims - Attorney Represented

Field Property Adjuster

Claims Medpay Adjuster

Warwick, RI Collision Repair Appraiser

Claims Senior MedPay Adjuster

Claims Senior Property Adjuster

Claims Complex Property Adjuster

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