Top 5535 Manager, learning & development Jobs in Eastlake Oh

Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Learning & Development Manager
The NRP Group —Cleveland, OH
- $100,000 - $125,000 a year
- Full-time
- 7 years
- Senior level
- Leadership
- Paid parental leave
- Paid holidays
Quick Apply
Training & Onboarding Coordinator
Consolidated Precision Products —Eastlake, OH
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Paid holidays
- Tuition reimbursement
Talent Administration Coordinator
Lubrizol —Wickliffe, OH
- Research
- High school diploma or GED
- Bachelor's degree
- Health savings account
- Paid holidays
12d
Community Manager
Woda Cooper —Eastlake, OH
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Manager, Learning & Development
Nestlé USA —Solon, OH
- $120,000 - $140,000 a year
- 7 years
- Up to 50% travel
- Bachelor's degree
- Health insurance
- 401(k) matching
3d
Staff Learning & Development Manager
Benesch Law —Cleveland, OH
- $118,000 - $149,000 a year
- Full-time
- Hybrid work
- 7 years
- Microsoft Excel
- Bachelor's degree
- Work from home
Quick Apply
Employee Growth and Culture Manager
The Legal Aid Society of Cleveland —Cleveland, OH
- $79,568 - $118,821 a year
- 7 years
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
11d
People Operations Manager
Process Technology —Mentor, OH
- $95,000 - $115,000 a year
- Management
- Mid-level
- Mentoring
Quick Apply
14d
Senior Community Disaster Program Manager
American Red Cross —Cleveland, OH
- $89,000 - $91,920 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
11d
Manager, Learning & Development
Supply Technologies LLC —Cleveland, OH
- Oracle
- Office
- 3 years
Quick Apply
HR Manager- Mentor
Steris —Mentor, OH
- $92,650 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
Manager Talent Management
Swagelok Company —Solon, OH
- Full-time
- Hybrid work
- Office
- Microsoft Office
- Master's degree
- Health insurance
Quick Apply
10d
Learning & Development Specialist
Component Repair Technologies —Mentor, OH
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
2d
People Partner
Elara Caring —Mentor, OH
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
12d
Engagement Coordinator
LIFELONG LEARNING ADMINSTRATION CORPORATION —Cleveland, OH
- $70,304 - $87,344 a year
- Weekends as needed
- School experience
- Microsoft Outlook
- Up to 50% travel
Medical Records and Health Information Manager
Backpack Healthcare —Cleveland, OH
- $75,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Children
- Pediatrics
Quick Apply
12d
Director, Career Readiness
Cleveland Metropolitan School District —Cleveland, OH
- $86,417 - $116,663 a year
- Full-time
- Background check
- School experience
- High school
- Opportunities for advancement
13d
Practice Manager
University Hospitals Urgent Care —Painesville, OH
- Urgent Care
- 3 years
- High school diploma or GED
Quick Apply
Clinical Supervisor (Psychologist)
Applewood Centers —Cleveland, OH
- $70,000 a year
- Full-time
- Doctoral degree
- Writing skills
- Mid-level
- Wellness program
- 403(b) matching
Quick Apply

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manager, learning & development jobs near eastlake oh

Customer Service Manager

CLEVELAND RANGE LLC -
Mayfield, OH

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Sales support
Managing teams in a customer support role
Customer service
ERP systems
Sales order data entry
Team development
Manufacturing
AI

Full Job Description

This role is onsite in Mayfield Heights, OH

We are Cleveland!

Cleveland Range, is a leading manufacturer and designer of steam cooking equipment. We have a long and proud history of serving the foodservice industry with quality and innovative cooking devices. Our current product offerings include steamers, combination steamer-ovens, kettles, braising pans and specialty application ovens.

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer challenges and opportunities through a process-focused approach, following duties personally or through subordinates. Establish best practices and customer satisfaction. Manages, plans and coordinates the Customer Service team to ensure quality, effectiveness, and efficiency meet both the organizational and external sales teams’ (Rep groups and Dealers) goals and expectations.

Major Accountability

Fosters communication with the production scheduling team to ensure orders are entered and processed timely to meet customer needs. Promote cohesion between the two teams by educating the Customer Service team on production constraints and lead times.
Maintain / Develop meaningful metrics and ensure goals are met. Sets the strategic direction for the team that aligns with company objectives and creates an environment / culture to exceed customer expectations.
Lead customer service teams to ensure the execution of sales order entry and order management to meet all business requirements and individual and team goals.
Provides support and issue resolutions to ensure best-in-class customer service. Identifies and escalates unresolved customer concerns or operational issues to the proper individual or department.

Collaborate with cross-functional teams to identify opportunities for process improvements and implement solutions to optimize customer experience. Specifically, collaborate with the shipping and warehouse personnel to minimize freight costs while balancing on time delivery.

Key Tasks and Responsibilities

Plans, directs, supervises, trains, and motivates Customer Service Teams.
Identifies and resolves customer concerns to drive customer-centric culture throughout the organization, emphasizing the importance of customer satisfaction in every decision and interaction.
Lead customer service group to ensure the execution of sales order entry and order management to meet all business requirements including headcount, budget, accuracy, cost, responsiveness, and timely resolution.
Fosters continuous Improvement culture to allow the organization to streamline activities and optimize the experience with the customer. Transaction efficiencies with automation, common practices, and eliminating waste as means to drive performance.
Consistently operate in a manner that aligns to the Company Core Values. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Specialized Skills, Knowledge, and Abilities

The individual must have a high sense of best-in-class customer service and the personality to help others.
Must be flexible and willing to adjust solutions and working hours to customer expectations with a strong sense of urgency.
Excellent organizational and interpersonal skills with ability to connect and communicate with different audiences.
Strong knowledge of the Cleveland products, Logistics processes, and QADEE/ERP system knowledge preferred.
Proficient in the use of Microsoft Office software including Outlook, Excel, Word, PowerPoint, and Teams.

The salary range for the role is $80,000 - $100,000 per year. The Customer Service Manager is a salaried exempt role.

OUR BENEFITS:
We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program

For more company information, visit www.ClevelandRange.com
*

Cleveland Range, LLC. in Mayfield Heights, OH manufactures and markets a complete line of foodservice cooking equipment for restaurants, hotels, and institutions. The facilities in Mayfield Heights, OH are a division of Welbilt, Inc.

#INDCLEVEUS

#LI-Onsite

#Cleveland

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

manager, learning & development jobs in eastlake oh

Customer Service Manager

Learning & Development Manager

Training & Onboarding Coordinator

Talent Administration Coordinator

Community Manager

Manager, Learning & Development

Staff Learning & Development Manager

Employee Growth and Culture Manager

People Operations Manager

Senior Community Disaster Program Manager

Manager, Learning & Development

HR Manager- Mentor

Manager Talent Management

Learning & Development Specialist

People Partner

Engagement Coordinator

Medical Records and Health Information Manager

Director, Career Readiness

Practice Manager

Clinical Supervisor (Psychologist)

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