Top 9 Pc analyst Jobs in Easton, Pa

PC Analyst
Hunterdon Health —Flemington, NJ
- $23.73 - $29.67 an hour
- Weekends as needed
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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9d
Customer Support Services Analyst
St. Luke's University Health Network —Allentown, PA
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
College Applications & Field Support Analyst
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- Computer Science
- Computer literacy
- Mid-level
Endpoint Security Analyst
Lehigh Carbon Community College —Schnecksville, PA
- $51,520 - $73,872 a year
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Health insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Allentown, PA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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Help Desk Technician
Frazier Industrial Company —Long Valley, NJ
The IT Technician will provide daily technical support to all employees at the company manufacturing facility as well as remotely resolving support tickets from…
$55,000 - $60,000 a year
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Helpdesk Support Analyst
Emmi Dessert USA —Kenilworth, NJ
Hands on with Antivirus tools, VPN Remote Access, LogMeIn, Freshdesk and other IT management tools. The role will be for a technical desktop support person,…
$90,000 a year
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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IT End User Services Analyst
Vertiv —Westerville, OH
They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as…

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PC Analyst

Hunterdon Health -
Flemington, NJ

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Job Details

Full-time
$23.73 - $29.67 an hour
9 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Desktop computer repair
Laptop (troubleshooting support)
Hardware maintenance
Printer (troubleshooting support)
High school diploma or GED
Driver's License
Computer hardware
Desktop (troubleshooting support)
Computer management
Network support
Technical customer support for office equipment
Desktop administration
Peripheral hardware support
Office equipment system installation
Client interaction via phone calls

Full Job Description

Position Summary

The PC Analyst’s role is to support and maintain computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, equipment, Operating Systems and software while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Encounters with end users primarily originate over the phone and this position provides daily phone support at the Customer Care Center. All Encounters are documented through an ITSM ticketing system.

This position may require on-call responsibilities and rotational shift coverage (first , second and third shifts in additional to holidays).

This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.

Primary Position Responsibilities

User’s needs and concerns are evaluated and responded to appropriately and timely. Encounter with end-users and co-workers occur mostly over the phone, but also include self-service tickets, walk-ins, email requests and project assignments. Responds/resolves incidents and service requests in accordance with expected service levels

Prompt Troubleshooting of computer hardware and software and other technology tools, products and peripherals. Escalates to the Clinical Information Systems Analysts and Network Analyst and other Information Services teams to support and resolve issues as needed. Logs and tracks all work effort using ITSM tools and maintains history records and related documentation.

Installs hardware, software, networking, and peripheral equipment according to department checklist. Maintain corporate images for all end-user devices

Ability to multi-task in a fast-paced environment while delivering high standards of customer service.

Participates in special projects and assist team members as needed

Configures, deploys, and supports all mobile devices: laptops, ipads, tablets, cellular phones.

Provides all Audio/Visual support for the organization ensuring that all equipment is functioning properly.

Answer incoming user calls from queue as needed.

Qualifications

Minimum Education:

Required:

High School Diploma or Equivalent

Preferred:

Associate's Degree Certificate in Computer Science or related study and/or Advanced Specialized or Technical Training in Computer Science or related study.

Bachelors Degree in Computer Science or related study.

Minimum Years of Experience (Amount, Type and Variation):

Required:

1-2 years Computer Support Experience, Call Center/Phone Support Experience.

Preferred:

2-5 Years Computer Support Experience, Call Center/Phone Support Experience, Healthcare IT Experience.

License, Registry or Certification:

Required:

Valid driver's license.

Preferred:

CompTIA A+ (Computing Technology Industry Association)

ITIL (IT Infrastructure Library)

MCSA (MS Certified Solutions Associate)

Knowledge, Skills and/or Abilities:

Required:

Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, scanners, etc. Detail oriented with quality phone skills; Experience with supporting PCs, WYSE terminals, printers as well as basic networking as it relates to client access.

Preferred:

Google Suite Applications knowledge.

Networking

GSuite

MS Office

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.

The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant’s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).

Location: HHS Hunterdon Healthcare System Inc. · IS-Infrastructure Svcs
Schedule: Full-time, Days/Evenings & Weekends, 40 hours a week, schedule may vary

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pc analyst jobs in easton, pa

PC Analyst

Customer Support Services Analyst

College Applications & Field Support Analyst

Endpoint Security Analyst

Seasonal, Operations Technical Specialist (Part Time)

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